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<DIV>cross posting to hopefully get some ideas....</DIV>
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<IMG height=8 alt="" src="http://forum.cisco.com/images/spacer.gif" width=1
border=0><BR><SPAN class=contentheaderalt>Apr 8, 2005, 1:01pm PST</SPAN>
<BR><SPAN class=content>We're having problems with the bulk subscriber reset
tool. It looks like the messages and greetings are being deleted but the
recorded name is not. The log shows no errors, and I am logging in as the
message store facing account. <BR><BR>Does anyone have any ideas?
<BR><BR>*************************************************************
<BR>Running BulkSubscriberReset version: 1.0.4 <BR><BR>Logged in
user=VMTC\unitymsgstoresvc <BR>AvCsMgr service account=<A
href="mailto:unitymsgstoresvc@vmtc.uoguelph.ca">unitymsgstoresvc@vmtc.uoguelph.ca</A>
<BR>Search for '(error)' or '(warning)' to find logged errors and warnings
during the import process.
<BR><BR>*************************************************************
<BR><BR>Starting process at:4/8/2005 3:57:14 PM <BR><BR>** Resetting Subscriber
** <BR>Alias=np39905 <BR>ObjectID={5120A96B-B378-41A1-B35B-6F3C5ECE365E}
<BR>Checking for DTMFAccessID uniqueness in dialing domain for this user
<BR>removing voice name from file system <BR>Deleting D:\CommServer\Stream
Files\np39905_SubName_285d98b2.wav <BR>removing greeting WAV from file
system:Alternate <BR>Busy greeting is not recorded <BR>Error greeting is not
recorded <BR>Internal greeting is not recorded <BR>Off Hours greeting is not
recorded <BR>removing greeting WAV from file system:Standard <BR>Removing
messages for user with SMTP=<A
href="mailto:np39905@vmtc.uoguelph.ca">np39905@vmtc.uoguelph.ca</A> <BR>User has
2 messages in their inbox - deleting <BR>Inbox messages deleted <BR>User has 0
messages in their sent items folder - deleting <BR>Sent items messages deleted
<BR>User has 0 messages in their deleted items folder - deleting <BR>deleted
items folder messages deleted <BR>user mailbox cleaned <BR>Removing subscriber
from SQL <BR>Directory sync complete for removal <BR>Adding subscriber back to
SQL with new template settings <BR>User created in SQL <BR>Updating global
subscriber table with new ObjectID values <BR>Subscriber synch with directory
started. <BR>Directory sync complete for creation <BR><BR>** Starting
synchronization of all distribution lists - application will not wait for this
to complete ** <BR><BR>** Subscriber mailbox reset process complete at 4/8/2005
3:57:21 PM <BR>*************************************************************
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