<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN">
<HTML><HEAD>
<META http-equiv=Content-Type content="text/html; charset=iso-8859-1">
<META content="MSHTML 6.00.2800.1498" name=GENERATOR>
<STYLE></STYLE>
</HEAD>
<BODY bgColor=#ffffff>
<DIV>The profiles are working for every other of the 3000 phones, so I don't
<EM>think</EM> it's the profile or pilot. I could always reset those to see if
that helps.</DIV>
<DIV> </DIV>
<DIV>...and I totally forgot to cycle the vm profile from nothing to
something...tried that and it seems to work! </DIV>
<DIV> </DIV>
<DIV>Thanks for the idea.</DIV>
<BLOCKQUOTE
style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">
<DIV style="FONT: 10pt arial">----- Original Message ----- </DIV>
<DIV
style="BACKGROUND: #e4e4e4; FONT: 10pt arial; font-color: black"><B>From:</B>
<A title=rratliff@cisco.com href="mailto:rratliff@cisco.com">Ryan Ratliff</A>
</DIV>
<DIV style="FONT: 10pt arial"><B>To:</B> <A title=lelio@uoguelph.ca
href="mailto:lelio@uoguelph.ca">Lelio Fulgenzi</A> </DIV>
<DIV style="FONT: 10pt arial"><B>Cc:</B> <A title=cisco-voip@puck.nether.net
href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</A> </DIV>
<DIV style="FONT: 10pt arial"><B>Sent:</B> Monday, April 25, 2005 4:03
PM</DIV>
<DIV style="FONT: 10pt arial"><B>Subject:</B> Re: [cisco-voip] Phone will not
bounce to vm using vm profile, but will go to vm pilot directly</DIV>
<DIV><BR></DIV>If the messages button isn't working then CM either doesn't
think there <BR>is a vm profile on that line OR the vm profile assigned
to the line has <BR>an incorrect vm pilot. Do you get reorder tone
when hitting messages <BR>or does it just do nothing? Have
you tried changing the vm profile <BR>and then setting it
back?<BR><BR>-Ryan<BR>On Apr 25, 2005, at 3:50 PM, Lelio Fulgenzi
wrote:<BR><BR>I currently have two people who's phone will not go to voicemail
when <BR>the voicemail profile is checked. However, when unchecking
the <BR>voicemail profile and filling in the destination with the pilot
number, <BR>things work fine. One person is bringing their phone in to
see if <BR>replacing the phone works. This phone is also not able to use
the <BR>messages button. A reset and switchport powerdown has not
helped.<BR><BR>Has anyone seen anything like this? We have over 3000 phones
using this <BR>voicemail profile, so I would have expected more calls if
it was a <BR>system wide
issue.<BR><BR>Lelio<BR><BR>------------------------------------------------------------------------
<BR>--------<BR>Lelio Fulgenzi, B.A.<BR>Network Analyst (CCS) * University of
Guelph * Guelph, Ontario N1G 2W1<BR>(519) 824-4120 x56354 (519) 767-1060 FAX
(JNHN)<BR>^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^<BR>mob
lawyer: your people insulted my brother.<BR>dr. house: what? romano in the
parmesan cheese shaker
again?<BR><BR><BR>_______________________________________________<BR>cisco-voip
mailing list<BR><A
href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</A><BR><A
href="https://puck.nether.net/mailman/listinfo/cisco-voip">https://puck.nether.net/mailman/listinfo/cisco-voip</A><BR></BLOCKQUOTE></BODY></HTML>