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<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>I’m just taking a stab….. could
it be a Codec issue? Or a Jtapi or Rmuser issue with device association?<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Scott<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<div>
<div class=MsoNormal align=center style='text-align:center'><font size=3
face="Times New Roman"><span style='font-size:12.0pt'>
<hr size=2 width="100%" align=center tabindex=-1>
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<p class=MsoNormal><b><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><font size=2
face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'>
cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] <b><span
style='font-weight:bold'>On Behalf Of </span></b>OZCAN YILDIZ<br>
<b><span style='font-weight:bold'>Sent:</span></b> Tuesday, April 26, 2005 2:14
AM<br>
<b><span style='font-weight:bold'>To:</span></b> cisco-voip@puck.nether.net<br>
<b><span style='font-weight:bold'>Subject:</span></b> [cisco-voip] cant make a
call to Cti Route Point's Directorynumbervia a H323 Voice Gateway</span></font><o:p></o:p></p>
</div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><font
size=2 face="Trebuchet MS"><span style='font-size:10.0pt;font-family:"Trebuchet MS"'>Hello
to everyone in the list...<o:p></o:p></span></font></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><font
size=2 face="Trebuchet MS"><span style='font-size:10.0pt;font-family:"Trebuchet MS"'><o:p> </o:p></span></font></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><font
size=2 face="Trebuchet MS"><span style='font-size:10.0pt;font-family:"Trebuchet MS"'>I
have had a problem in CTI Route Point ( in my scenario i onlyuse CallManager,
IPIVR, cisco softphone and H323 Voice gateway).<o:p></o:p></span></font></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><font
size=2 face="Trebuchet MS"><span style='font-size:10.0pt;font-family:"Trebuchet MS"'>Let
me briefly explain the problem..<o:p></o:p></span></font></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><font
size=2 face="Trebuchet MS"><span style='font-size:10.0pt;font-family:"Trebuchet MS"'><o:p> </o:p></span></font></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><font
size=2 face="Trebuchet MS"><span style='font-size:10.0pt;font-family:"Trebuchet MS"'>First
I setup H323 Gateway and call manager and they are up and running properly. I
am making phone calls via Voice(H323) Gateway and a Cisco Soft phone answers
it.<o:p></o:p></span></font></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><font
size=2 face="Trebuchet MS"><span style='font-size:10.0pt;font-family:"Trebuchet MS"'>Then
i setup IPIVR and write ascript with CRA editor. And i can make phone calls via
two soft phones and see the IPIVR script is running. (it is asimple script only
i user Redirect property of IPIVR) Until now it seems as if everything is fine,
CTI Ports , CTI Route Points, and as i told softphone calls the directory
number(1000) of CTI Route Point and by the script it redirect the call to
another softphone which directory number is 7878..As you see everything is fine
up to here.<o:p></o:p></span></font></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><font
size=2 face="Trebuchet MS"><span style='font-size:10.0pt;font-family:"Trebuchet MS"'>But
the problem is when i tried to make a call via ISDN using Voice gateway and try
to dial the CTI Route Point’s Directory number (1000) i get a fast busy
signal.. <o:p></o:p></span></font></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><font
size=2 face="Trebuchet MS"><span style='font-size:10.0pt;font-family:"Trebuchet MS"'><o:p> </o:p></span></font></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><font
size=2 face="Trebuchet MS"><span style='font-size:10.0pt;font-family:"Trebuchet MS"'>But
as i told before if i try to make a call with same method via ISDN using avoice
gateway and try to dial a softphone’s directory number it works fine.. <o:p></o:p></span></font></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><font
size=2 face="Trebuchet MS"><span style='font-size:10.0pt;font-family:"Trebuchet MS"'>But
ifi try to dial CTI Route Point ‘s diractory number a busy signal occurs.
When i look at the Voice gateway i see a cause code(18) which means “no
response”<o:p></o:p></span></font></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><font
size=2 face="Trebuchet MS"><span style='font-size:10.0pt;font-family:"Trebuchet MS"'>What
must i do.<o:p></o:p></span></font></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><font
size=2 face="Trebuchet MS"><span style='font-size:10.0pt;font-family:"Trebuchet MS"'>Can
it be possible to solve the problem without using ICM, or ICD ?<o:p></o:p></span></font></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><font
size=2 face="Trebuchet MS"><span style='font-size:10.0pt;font-family:"Trebuchet MS"'><o:p> </o:p></span></font></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><font
size=2 face="Trebuchet MS"><span style='font-size:10.0pt;font-family:"Trebuchet MS"'>There
are some options in <st1:Street w:st="on"><st1:address w:st="on">CTI Route</st1:address></st1:Street>
point like “forward on busy” or “forward all”.. Does
this solve my problem..?<o:p></o:p></span></font></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><font
size=2 face="Trebuchet MS"><span style='font-size:10.0pt;font-family:"Trebuchet MS"'>As
you see I need your helps in this case .<o:p></o:p></span></font></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><font
size=2 face="Trebuchet MS"><span style='font-size:10.0pt;font-family:"Trebuchet MS"'><o:p> </o:p></span></font></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><font
size=2 face="Trebuchet MS"><span style='font-size:10.0pt;font-family:"Trebuchet MS"'>I
will appreciate if you can try to help me ..<font color=blue><span
style='color:blue'><o:p></o:p></span></font></span></font></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><font
size=2 face="Trebuchet MS"><span style='font-size:10.0pt;font-family:"Trebuchet MS"'>Best
Regards.<o:p></o:p></span></font></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><font
size=2 face="Trebuchet MS"><span style='font-size:10.0pt;font-family:"Trebuchet MS"'>Ozcan
YILDIZ<o:p></o:p></span></font></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><strong><b><font
size=2 face="Trebuchet MS"><span style='font-size:10.0pt;font-family:"Trebuchet MS";
font-weight:normal'>Academytech Training and Consultancy Services</span></font></b></strong><font
size=2 face="Trebuchet MS"><span style='font-size:10.0pt;font-family:"Trebuchet MS"'><o:p></o:p></span></font></p>
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