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<p class=MsoNormal><font size=2 color=black face="Trebuchet MS"><span
style='font-size:10.0pt;font-family:"Trebuchet MS";color:black'>Hi Everyone.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=black face="Trebuchet MS"><span
style='font-size:10.0pt;font-family:"Trebuchet MS";color:black'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=black face="Trebuchet MS"><span
style='font-size:10.0pt;font-family:"Trebuchet MS";color:black'>I solved the issue
before your emails reached at me..<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=black face="Trebuchet MS"><span
style='font-size:10.0pt;font-family:"Trebuchet MS";color:black'>But as Scott
said, the problem was only the codec.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=black face="Trebuchet MS"><span
style='font-size:10.0pt;font-family:"Trebuchet MS";color:black'>The default
codec of cisco gateway was g729 but the call manager’s was g711. <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=black face="Trebuchet MS"><span
style='font-size:10.0pt;font-family:"Trebuchet MS";color:black'>After i changed
the Codec settings properly, Everything started working properly.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=black face="Trebuchet MS"><span
style='font-size:10.0pt;font-family:"Trebuchet MS";color:black'>But I WANT TO
THANK to ALL OF YOU WHO TRIED TO REPLY MY EMAIL.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=black face="Trebuchet MS"><span
style='font-size:10.0pt;font-family:"Trebuchet MS";color:black'>THANKS ALOT..<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=black face="Trebuchet MS"><span
style='font-size:10.0pt;font-family:"Trebuchet MS";color:black'>Best Regards.<o:p></o:p></span></font></p>
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style='font-size:10.0pt;font-family:"Trebuchet MS";color:blue'><o:p> </o:p></span></font></p>
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<div>
<p class=MsoNormal><strong><b><font size=2 color=black face="Trebuchet MS"><span
style='font-size:10.0pt;font-family:"Trebuchet MS";color:black'>Özcan
YILDIZ<o:p></o:p></span></font></b></strong></p>
<p class=MsoNormal><font size=2 color="#1177a8" face="Trebuchet MS"><span
style='font-size:10.0pt;font-family:"Trebuchet MS";color:#1177A8'>General
Manager</span></font><strong><b><font size=2 color="#ff9900" face="Trebuchet MS"><span
style='font-size:10.0pt;font-family:"Trebuchet MS";color:#FF9900'><o:p></o:p></span></font></b></strong></p>
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<p class=MsoNormal><b><font size=2 color="#1177a8" face="Trebuchet MS"><span
style='font-size:10.0pt;font-family:"Trebuchet MS";color:#1177A8;font-weight:
bold'>Academy</span></font></b><b><font size=2 color=black face="Trebuchet MS"><span
style='font-size:10.0pt;font-family:"Trebuchet MS";color:black;font-weight:
bold'>Tech</span></font></b><strong><b><font size=2 color="#ff9900"
face="Trebuchet MS"><span style='font-size:10.0pt;font-family:"Trebuchet MS";
color:#FF9900'> </span></font></b></strong><b><font size=2 color="#1177a8"
face="Trebuchet MS"><span style='font-size:10.0pt;font-family:"Trebuchet MS";
color:#1177A8;font-weight:bold'>Training and Consultancy Services<o:p></o:p></span></font></b></p>
<p class=MsoNormal><strong><b><font size=2 color="#ff9900" face="Trebuchet MS"><span
style='font-size:10.0pt;font-family:"Trebuchet MS";color:#FF9900;font-weight:
normal'>Tel: +90 (216) 349 23 11 (pbx)</span></font></b></strong><strong><b><font
size=2 color=blue face="Trebuchet MS"><span style='font-size:10.0pt;font-family:
"Trebuchet MS";color:blue'><o:p></o:p></span></font></b></strong></p>
<p style='margin:0cm;margin-bottom:.0001pt'><strong><b><font size=2
color="#ff9900" face="Trebuchet MS"><span style='font-size:10.0pt;font-family:
"Trebuchet MS";color:#FF9900;font-weight:normal'>Fax: +90 (216) 349 24 39</span></font></b></strong><strong><b><font
size=2 color=blue face="Trebuchet MS"><span style='font-size:10.0pt;font-family:
"Trebuchet MS";color:blue;font-weight:normal'><o:p></o:p></span></font></b></strong></p>
<p style='margin:0cm;margin-bottom:.0001pt'><strong><b><font size=2
color="#ff9900" face="Trebuchet MS"><span style='font-size:10.0pt;font-family:
"Trebuchet MS";color:#FF9900;font-weight:normal'>E-mail : <u2:PersonName style="BACKGROUND-POSITION: left bottom; BACKGROUND-IMAGE: url(res://ietag.dll/#34/#1001); BACKGROUND-REPEAT: repeat-x" tabIndex="0" u3:st="on"><st1:PersonName
w:st="on">ozcanyildiz@academytech.com</u2:PersonName></st1:PersonName></span></font></b></strong><font
size=2 color=blue face="Trebuchet MS"><span style='font-size:10.0pt;font-family:
"Trebuchet MS";color:blue'><o:p></o:p></span></font></p>
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color="#ff9900" face="Trebuchet MS"><span style='font-size:10.0pt;font-family:
"Trebuchet MS";color:#FF9900;font-weight:normal'>URL: </span></font></b></strong><font
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"Trebuchet MS";color:blue'><a href="blocked::http://www.academytech.com/"
title="blocked::http://www.academytech.com/ http://www.academytech.com/"><strong><b><font
color="#ff9900" face="Trebuchet MS"><span style='font-family:"Trebuchet MS";
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title="blocked::http://www.academytech.com/ http://www.academytech.com/">http://www.academytech.com</span></span></span></font></span></b></span></strong></span></a></span></span></span></font></span><o:p></o:p></p>
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<p class=MsoNormal><b><font size=2 face=Tahoma><span lang=EN-US
style='font-size:10.0pt;font-family:Tahoma;font-weight:bold'>From:</span></font></b><font
size=2 face=Tahoma><span lang=EN-US style='font-size:10.0pt;font-family:Tahoma'>
Voll, Scott [mailto:Scott.Voll@wesd.org] <br>
<b><span style='font-weight:bold'>Sent:</span></b> Tuesday, April 26, 2005 2:09
PM<br>
<b><span style='font-weight:bold'>To:</span></b> <st1:PersonName w:st="on">ozcanyildiz@academytech.com</st1:PersonName>;
<st1:PersonName w:st="on">cisco-voip@puck.nether.net</st1:PersonName><br>
<b><span style='font-weight:bold'>Subject:</span></b> RE: [cisco-voip] cant
make a call to Cti Route Point's Directorynumbervia a H323 Voice Gateway</span></font><span
lang=EN-US><o:p></o:p></span></p>
</div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span lang=EN-US
style='font-size:10.0pt;font-family:Arial;color:navy'>I’m just taking a
stab….. could it be a Codec issue? Or a Jtapi or Rmuser issue with
device association?<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span lang=EN-US
style='font-size:10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span lang=EN-US
style='font-size:10.0pt;font-family:Arial;color:navy'>Scott<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span lang=EN-US
style='font-size:10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<div>
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face="Times New Roman"><span lang=EN-US style='font-size:12.0pt'>
<hr size=2 width="100%" align=center tabindex=-1>
</span></font></div>
<p class=MsoNormal><b><font size=2 face=Tahoma><span lang=EN-US
style='font-size:10.0pt;font-family:Tahoma;font-weight:bold'>From:</span></font></b><font
size=2 face=Tahoma><span lang=EN-US style='font-size:10.0pt;font-family:Tahoma'>
cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] <b><span
style='font-weight:bold'>On Behalf Of </span></b>OZCAN YILDIZ<br>
<b><span style='font-weight:bold'>Sent:</span></b> Tuesday, April 26, 2005 2:14
AM<br>
<b><span style='font-weight:bold'>To:</span></b> <st1:PersonName w:st="on">cisco-voip@puck.nether.net</st1:PersonName><br>
<b><span style='font-weight:bold'>Subject:</span></b> [cisco-voip] cant make a
call to Cti Route Point's Directorynumbervia a H323 Voice Gateway</span></font><span
lang=EN-US><o:p></o:p></span></p>
</div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span lang=EN-US
style='font-size:12.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><font
size=2 face="Trebuchet MS"><span lang=EN-US style='font-size:10.0pt;font-family:
"Trebuchet MS"'>Hello to everyone in the list...<o:p></o:p></span></font></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><font
size=2 face="Trebuchet MS"><span lang=EN-US style='font-size:10.0pt;font-family:
"Trebuchet MS"'><o:p> </o:p></span></font></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><font
size=2 face="Trebuchet MS"><span lang=EN-US style='font-size:10.0pt;font-family:
"Trebuchet MS"'>I have had a problem in CTI Route Point ( in my scenario i
onlyuse CallManager, IPIVR, cisco softphone and H323 Voice gateway).<o:p></o:p></span></font></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><font
size=2 face="Trebuchet MS"><span lang=EN-US style='font-size:10.0pt;font-family:
"Trebuchet MS"'>Let me briefly explain the problem..<o:p></o:p></span></font></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><font
size=2 face="Trebuchet MS"><span lang=EN-US style='font-size:10.0pt;font-family:
"Trebuchet MS"'><o:p> </o:p></span></font></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><font
size=2 face="Trebuchet MS"><span lang=EN-US style='font-size:10.0pt;font-family:
"Trebuchet MS"'>First I setup H323 Gateway and call manager and they are up and
running properly. I am making phone calls via Voice(H323) Gateway and a Cisco
Soft phone answers it.<o:p></o:p></span></font></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><font
size=2 face="Trebuchet MS"><span lang=EN-US style='font-size:10.0pt;font-family:
"Trebuchet MS"'>Then i setup IPIVR and write ascript with CRA editor. And i can
make phone calls via two soft phones and see the IPIVR script is running. (it
is asimple script only i user Redirect property of IPIVR) Until now it seems as
if everything is fine, CTI Ports , CTI Route Points, and as i told softphone
calls the directory number(1000) of CTI Route Point and by the script it
redirect the call to another softphone which directory number is 7878..As you
see everything is fine up to here.<o:p></o:p></span></font></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><font
size=2 face="Trebuchet MS"><span lang=EN-US style='font-size:10.0pt;font-family:
"Trebuchet MS"'>But the problem is when i tried to make a call via ISDN using
Voice gateway and try to dial the CTI Route Point’s Directory number
(1000) i get a fast busy signal.. <o:p></o:p></span></font></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><font
size=2 face="Trebuchet MS"><span lang=EN-US style='font-size:10.0pt;font-family:
"Trebuchet MS"'><o:p> </o:p></span></font></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><font
size=2 face="Trebuchet MS"><span lang=EN-US style='font-size:10.0pt;font-family:
"Trebuchet MS"'>But as i told before if i try to make a call with same method
via ISDN using avoice gateway and try to dial a softphone’s directory
number it works fine.. <o:p></o:p></span></font></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><font
size=2 face="Trebuchet MS"><span lang=EN-US style='font-size:10.0pt;font-family:
"Trebuchet MS"'>But ifi try to dial CTI Route Point ‘s diractory number a
busy signal occurs. When i look at the Voice gateway i see a cause code(18)
which means “no response”<o:p></o:p></span></font></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><font
size=2 face="Trebuchet MS"><span lang=EN-US style='font-size:10.0pt;font-family:
"Trebuchet MS"'>What must i do.<o:p></o:p></span></font></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><font
size=2 face="Trebuchet MS"><span lang=EN-US style='font-size:10.0pt;font-family:
"Trebuchet MS"'>Can it be possible to solve the problem without using ICM, or
ICD ?<o:p></o:p></span></font></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><font
size=2 face="Trebuchet MS"><span lang=EN-US style='font-size:10.0pt;font-family:
"Trebuchet MS"'><o:p> </o:p></span></font></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><font
size=2 face="Trebuchet MS"><span lang=EN-US style='font-size:10.0pt;font-family:
"Trebuchet MS"'>There are some options in <st1:Street w:st="on"><st1:address
w:st="on">CTI Route</st1:address></st1:Street> point like “forward on
busy” or “forward all”.. Does this solve my problem..?<o:p></o:p></span></font></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><font
size=2 face="Trebuchet MS"><span lang=EN-US style='font-size:10.0pt;font-family:
"Trebuchet MS"'>As you see I need your helps in this case .<o:p></o:p></span></font></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><font
size=2 face="Trebuchet MS"><span lang=EN-US style='font-size:10.0pt;font-family:
"Trebuchet MS"'><o:p> </o:p></span></font></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><font
size=2 face="Trebuchet MS"><span lang=EN-US style='font-size:10.0pt;font-family:
"Trebuchet MS"'>I will appreciate if you can try to help me ..<font color=blue><span
style='color:blue'><o:p></o:p></span></font></span></font></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><font
size=2 face="Trebuchet MS"><span lang=EN-US style='font-size:10.0pt;font-family:
"Trebuchet MS"'>Best Regards.<o:p></o:p></span></font></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><font
size=2 face="Trebuchet MS"><span lang=EN-US style='font-size:10.0pt;font-family:
"Trebuchet MS"'>Ozcan YILDIZ<o:p></o:p></span></font></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><strong><b><font
size=2 face="Trebuchet MS"><span lang=EN-US style='font-size:10.0pt;font-family:
"Trebuchet MS";font-weight:normal'>Academytech Training and Consultancy
Services</span></font></b></strong><font size=2 face="Trebuchet MS"><span
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style='font-size:12.0pt'><br>
<br>
__________ NOD32 1.1078 (20050425) Information __________<br>
<br>
This message was checked by NOD32 antivirus system.<br>
<a href="http://www.nod32.com">http://www.nod32.com</a><o:p></o:p></span></font></p>
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