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<DIV><SPAN class=290412322-28042005><FONT face=Arial color=#0000ff size=2>Thank
you, that did the trick.</FONT></SPAN></DIV>
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<DIV class=OutlookMessageHeader lang=en-us dir=ltr align=left><FONT
face=Tahoma size=2>-----Original Message-----<BR><B>From:</B> Brian Henry
[mailto:Brian.Henry@apptis.com] <BR><B>Sent:</B> Thursday, April 28, 2005 3:16
PM<BR><B>To:</B> Candace Holman; Dylan Vanderhoof<BR><B>Cc:</B>
cisco-voip@puck.nether.net<BR><B>Subject:</B> RE: [cisco-voip] Finding 911
calls via CAR<BR><BR></FONT></DIV>
<DIV id=idOWAReplyText14482 dir=ltr>
<DIV dir=ltr><FONT face=Arial color=#000000 size=2>If you set in your
CallManager System Parameters to even have a CDR for zero call duration you
should be able to see any call even if it is not completed.</FONT></DIV>
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<DIV dir=ltr><FONT face=Arial size=2>Brian</FONT></DIV></DIV>
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<FONT face=Tahoma size=2><B>From:</B> cisco-voip-bounces@puck.nether.net on
behalf of Candace Holman<BR><B>Sent:</B> Thu 4/28/2005 5:53 PM<BR><B>To:</B>
Dylan Vanderhoof<BR><B>Cc:</B> cisco-voip@puck.nether.net<BR><B>Subject:</B>
Re: [cisco-voip] Finding 911 calls via CAR<BR></FONT><BR></DIV>
<DIV>
<P><FONT size=2>It should work to just choose CDR Search - By User/Extension
and enter 911<BR>and/or 9911 for the extension in CAR and do a lookup on
that. Is there a<BR>route pattern or translation pattern that changes
the destination<BR>extension? Is CAR purging records before a certain
date?<BR><BR>Candace<BR><BR>At 04:28 PM 4/28/2005, you wrote:<BR>>I have a
customer who isn't the most technically savvy in the world and<BR>>is
trying to track down the origination of outgoing 911 calls from
their<BR>>system. I can retrieve them via the CDR database and SQL
Enterprise<BR>>Manager, but that's beyond their ability. Is there any
way to find<BR>>these via CAR?<BR>><BR>>I'm running a CAR report over
that date range with no user specified and<BR>>I don't see the 911 calls
there at all, even though I can see them in<BR>>the CDR
directly.<BR>><BR>>Any ideas?<BR>><BR>>Thanks,<BR>>Dylan
Vanderhoof<BR>>Semaphore
Corporation<BR>><BR>>_______________________________________________<BR>>cisco-voip
mailing list<BR>>cisco-voip@puck.nether.net<BR>><A
href="https://puck.nether.net/mailman/listinfo/cisco-voip">https://puck.nether.net/mailman/listinfo/cisco-voip</A><BR><BR>_______________________________________________<BR>cisco-voip
mailing list<BR>cisco-voip@puck.nether.net<BR><A
href="https://puck.nether.net/mailman/listinfo/cisco-voip">https://puck.nether.net/mailman/listinfo/cisco-voip</A><BR></FONT></P></DIV></BLOCKQUOTE></BODY></HTML>