<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN">
<HTML><HEAD>
<META http-equiv=Content-Type content="text/html; charset=iso-8859-1">
<META content="MSHTML 6.00.2800.1498" name=GENERATOR>
<STYLE></STYLE>
</HEAD>
<BODY bgColor=#ffffff>
<DIV><FONT face=Arial size=2>I can't remember if it was a phone load or a Call
Manager upgrade that changed things. Whichever it was, before the change, it
would always select the prime line. They added the parameter to give it back to
the people. ;)</FONT></DIV>
<DIV> </DIV>
<DIV>-----
-----<BR>Lelio Fulgenzi,
B.A.
<A href="mailto:lelio@uoguelph.ca.eh">lelio@uoguelph.ca.eh</A><BR>Network
Analyst (CCS)<BR>University of
Guelph
FAX:(519) 767-1060 JNHN<BR>Guelph, Ontario N1G
2W1
TEL:(519) 824-4120
x56354<BR>^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^<BR>mob
lawyer: your people insulted my brother.<BR>dr. house: what? romano in the
parmesan cheese shaker again?</DIV>
<BLOCKQUOTE
style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">
<DIV style="FONT: 10pt arial">----- Original Message ----- </DIV>
<DIV
style="BACKGROUND: #e4e4e4; FONT: 10pt arial; font-color: black"><B>From:</B>
<A title=erickbe@yahoo.com href="mailto:erickbe@yahoo.com">Erick Bergquist</A>
</DIV>
<DIV style="FONT: 10pt arial"><B>To:</B> <A title=lelio@uoguelph.ca
href="mailto:lelio@uoguelph.ca">lelio@uoguelph.ca</A> </DIV>
<DIV style="FONT: 10pt arial"><B>Cc:</B> <A title=cisco-voip@puck.nether.net
href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</A> </DIV>
<DIV style="FONT: 10pt arial"><B>Sent:</B> Saturday, May 07, 2005 9:21
PM</DIV>
<DIV style="FONT: 10pt arial"><B>Subject:</B> Re: [cisco-voip] How lines are
selected when going offhook</DIV>
<DIV><BR></DIV>Lelio,<BR><BR>Thanks. I'll have to try that out. That does
makes<BR>sense it would use line with a message waiting. Been<BR>doing some
searching on cisco but haven't found the<BR>right document yet... <BR><BR>---
<A href="mailto:lelio@uoguelph.ca">lelio@uoguelph.ca</A> wrote:<BR>> Sorry,
I meant to say, it will go to those lines<BR>> that have voicemail waiting
for<BR>> them. So if there was no voicemail on any of the<BR>> lines
except line 4, pressing<BR>> the voicemail button would ring into line
4's<BR>> account.<BR>> <BR>> Now, I think it relies on the MWI
indicator being on<BR>> for that line - so if no<BR>> MWI, than it's as
if that line had no voicemail.<BR>> <BR>> <BR>> Quoting Erick
Bergquist <<A
href="mailto:erickbe@yahoo.com">erickbe@yahoo.com</A>>:<BR>> <BR>>
> Well, the first, second, third, and fourth all<BR>> have VM<BR>>
> displays. the third/fourth being shared lines with<BR>> a<BR>> >
messages icon only and not lamp light.<BR>> ><BR>> > All with same
VM Profile. Nothing fancy config<BR>> wise<BR>> > for VM.<BR>>
><BR>> > Hmm.<BR>> ><BR>> > --- Lelio Fulgenzi <<A
href="mailto:lelio@uoguelph.ca">lelio@uoguelph.ca</A>> wrote:<BR>>
><BR>> > > I think without the parameter set that you<BR>> >
> mentioned, pressing the voicemail button goes to<BR>> the<BR>> >
> first line that has voicemail. So if the third<BR>> or<BR>> >
> fourth line had voicemail and no other lines had<BR>> > >
voicemail, it would go to that one.<BR>> > ><BR>> > > That's
what was supposed to happen from what I<BR>> > > understood.<BR>>
> ><BR>> > ><BR>> > > ----- Original
Message -----<BR>> > > From: Erick Bergquist<BR>> >
> To: <A
href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</A><BR>>
> > Sent: Saturday, May 07, 2005 12:55 AM<BR>> >
> Subject: [cisco-voip] How lines are selected<BR>>
when<BR>> > > going offhook<BR>> > ><BR>> >
><BR>> > > Hi,<BR>> > ><BR>> >
> I have a question on how CM or the phone<BR>> >
> selects/chooses what line goes off hook when a<BR>> >
> user<BR>> > > lifts handset or presses messages
button.<BR>> > ><BR>> > > I am aware of
auto-line select, and<BR>> globalservice<BR>> > >
parameters prime line and prime line for voice<BR>> > > mail.<BR>>
> ><BR>> > > We had issue at site with 3.3(4)sr2
where they<BR>> > > were<BR>> > > working fine
for months and this morning with<BR>> no<BR>> > >
changes supposely, 3/4 of the users when they<BR>> hit<BR>> > >
the<BR>> > > messages button it was no longer using
their<BR>> first<BR>> > > line to go to VM. It was
using the 3rd or 4th<BR>> line<BR>> > > on<BR>> >
> phone which is their main number and a shared<BR>> >
> line.<BR>> > > This was calling number being sent to
unity.<BR>> > ><BR>> > > I set the option use
prime line for voice mail<BR>> to<BR>> > > true<BR>> >
> (default is false) and that fixed it up as<BR>> > >
expected.<BR>> > > Just trying to figure out what may
have caused<BR>> the<BR>> > > phones to start using
the other line all of a<BR>> > > sudden<BR>> > >
and why that line. No errors in event logs.<BR>> Also<BR>> > >
half<BR>> > > of these users did not have a user id
in<BR>> global<BR>> > > directory as it is just a call
manager and no<BR>> > > device<BR>> > >
associations.<BR>> > ><BR>> > > Thanks.
erick<BR>> > ><BR>> > ><BR>> > ><BR>> >
> __________________________________<BR>> >
> Yahoo! Mail Mobile<BR>> > > Take Yahoo!
Mail with you! Check email on your<BR>> > > mobile phone.<BR>>
> > <A
href="http://mobile.yahoo.com/learn/mail">http://mobile.yahoo.com/learn/mail</A><BR>>
> > <BR>>
_______________________________________________<BR>> > >
cisco-voip mailing list<BR>> > > <A
href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</A><BR>>
> ><BR>> > ><BR>> <A
href="https://puck.nether.net/mailman/listinfo/cisco-voip">https://puck.nether.net/mailman/listinfo/cisco-voip</A><BR>>
> > ><BR>> _______________________________________________<BR>>
> > cisco-voip mailing list<BR>> > > <A
href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</A><BR>>
> ><BR>> <A
href="https://puck.nether.net/mailman/listinfo/cisco-voip">https://puck.nether.net/mailman/listinfo/cisco-voip</A><BR>>
> ><BR>> ><BR>> ><BR>> ><BR>> ><BR>> >
Yahoo! Mail<BR>> > Stay connected, organized, and protected. Take
the<BR>> tour:<BR>> > <A
href="http://tour.mail.yahoo.com/mailtour.html">http://tour.mail.yahoo.com/mailtour.html</A><BR>>
><BR>> <BR>> <BR>>
<BR><BR><BR><BR>__________________________________ <BR>Do you Yahoo!? <BR>Make
Yahoo! your home page <BR><A
href="http://www.yahoo.com/r/hs">http://www.yahoo.com/r/hs</A><BR></BLOCKQUOTE></BODY></HTML>