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<DIV><SPAN class=179430514-25052005><FONT face=Arial color=#0000ff size=2>you
mean in the AC client directory listing?</FONT></SPAN></DIV>
<DIV><SPAN class=179430514-25052005><FONT face=Arial color=#0000ff
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=179430514-25052005><FONT face=Arial color=#0000ff size=2>the
user in global directory has to be configured with an extension to show up
there.</FONT></SPAN></DIV>
<DIV><SPAN class=179430514-25052005><FONT face=Arial color=#0000ff
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=179430514-25052005><FONT face=Arial color=#0000ff
size=2>/Wes</FONT></SPAN></DIV>
<DIV class=OutlookMessageHeader dir=ltr align=left><FONT face=Tahoma
size=2>-----Original Message-----<BR><B>From:</B>
cisco-voip-bounces@puck.nether.net
[mailto:cisco-voip-bounces@puck.nether.net]<B>On Behalf Of </B>Erik
Erasmus<BR><B>Sent:</B> Wednesday, May 25, 2005 10:03 AM<BR><B>To:</B>
cisco-voip@puck.nether.net<BR><B>Subject:</B> [cisco-voip] user not showing in
Attendant Console<BR><BR></FONT></DIV>
<DIV class=Section1>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">Hi <o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"><o:p> </o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">I have Call Manager 4.1. Recently
the administrator of the system added a new user. Because of a shortage of
phones he used an existing user’s phone who is not on site for a couple of weeks
planning to just use a new phone for the one he is borrowing
later.<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"><o:p> </o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">The new phone can make and receive
calls and all the basic are OK but the new employee does not show up in the
Attendant Console application.<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">Is there a way to force a sync with
the user database. I have tried the reload button on the AC application and also
tried closing and re-opening it.<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"><o:p> </o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">In the AC server parameters I
noticed the Database sync time is 3hrs by default<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"><o:p> </o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"><o:p> </o:p></SPAN></FONT></P>
<P class=MsoNormal><B><FONT face=Arial color=navy size=2><SPAN
style="FONT-WEIGHT: bold; FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial">Erik
Erasmus<o:p></o:p></SPAN></FONT></B></P>
<P class=MsoNormal><FONT face="Times New Roman" size=3><SPAN
style="FONT-SIZE: 12pt"><o:p> </o:p></SPAN></FONT></P></DIV>
<DIV><FONT color=#0000ff>
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