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<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>We have good experience with our customers
using the appliance based Qovia product.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>We use it internally too.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>The big benefit is it does not need to load
anything on the CM/Unity server as many other products do.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>With CM 5.0 coming late this year, the tools
that load hooks onto the servers are going to be in trouble as the Linux version
will not allow this and there is talk of not allowing it on the Windows CM 5. 0
either.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Qovia has real time MOS scores, uses SMNP
to query the CM (which is fully supported), has some asset tracking modules and
a bunch of other stuff.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Rich<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
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<p class=MsoNormal><font size=1 color=white face=Verdana><span
style='font-size:7.0pt;font-family:Verdana;color:white'>The Signature
Group</span></font><font size=2 color=white face=Verdana><span
style='font-size:10.0pt;font-family:Verdana;color:white'><o:p></o:p></span></font></p>
</td>
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<p class=MsoNormal align=right style='text-align:right'><font size=1
color=white face=Verdana><span style='font-size:7.0pt;font-family:Verdana;
color:white'>An Employee Owned Company<o:p></o:p></span></font></p>
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style='font-size:1.0pt;color:navy'><o:p></o:p></span></font></p>
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padding:.75pt .75pt .75pt .75pt;height:.75pt'>
<p class=MsoNormal><font size=1 color=navy face="Times New Roman"><span
style='font-size:1.0pt;color:navy'><o:p> </o:p></span></font></p>
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<p class=MsoNormal><b><font size=1 color=black face=Verdana><span
style='font-size:8.0pt;font-family:Verdana;color:black;font-weight:
bold'>Rich Dobry</span></font></b><font size=1 color=black
face=Verdana><span style='font-size:8.0pt;font-family:Verdana;
color:black'><br>
<i><span style='font-style:italic'>Director of Sales Engineering</span></i>
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</v:shape><![endif]--><![if !vml]><img width=36 height=47
src="cid:image001.gif@01C565D0.60DFCD90" align=left border=0 v:shapes="_x0000_s1026"><![endif]><font
size=1 color=black face=Verdana><span style='font-size:8.0pt;
font-family:Verdana;color:black'><o:p></o:p></span></font></p>
<p><font size=1 color=black face=Verdana><span style='font-size:8.0pt;
font-family:Verdana;color:black'> <o:p></o:p></span></font></p>
<p><font size=1 color=black face=Verdana><span style='font-size:8.0pt;
font-family:Verdana;color:black'><a href="mailto:rdobry@tsginc.biz"
target="_blank"><font color=black><span style='color:black;text-decoration:
none'>rdobry@tsginc.biz</span></font></a><br>
<a href="http://www.tsginc.biz" target="_blank"><font color=black><span
style='color:black;text-decoration:none'>www.tsginc.biz</span></font></a>
<o:p></o:p></span></font></p>
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<td height=1 valign=top style='padding:.75pt 3.0pt 3.0pt .75pt;
height:.75pt'>
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size=1 color=black face=Verdana><span style='font-size:8.0pt;
font-family:Verdana;color:black;font-weight:bold'>The Signature Group</span></font></b><font
size=1 color=black face=Verdana><span style='font-size:8.0pt;
font-family:Verdana;color:black'><br>
<a
href="http://maps.yahoo.com/py/maps.py?Pyt=Tmap&addr=8229+Boone+Boulevard&csz=Vienna%2C+VA++22182&country=us"
target="_blank"><font color=black><span style='color:black;text-decoration:
none'>8229 Boone Boulevard<br>
Suite 820<br>
Vienna, VA 22182</span></font></a> <o:p></o:p></span></font></p>
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<p class=MsoNormal align=right style='text-align:right'><font size=1
color=black face=Verdana><span style='font-size:8.0pt;font-family:
Verdana;color:black'>tel: <br>
fax: <br>
mobile: <o:p></o:p></span></font></p>
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<p class=MsoNormal align=right style='text-align:right'><font size=1
color=black face=Verdana><span style='font-size:8.0pt;font-family:
Verdana;color:black'>(703) 748-9531<br>
(703) 287-0691<br>
(443) 250-3400 <o:p></o:p></span></font></p>
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<p class=MsoNormal align=right style='text-align:right'><font size=1
color=black face=Verdana><span style='font-size:8.0pt;font-family:Verdana;
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<p class=MsoNormal><font size=3 color=navy face="Times New Roman"><span
style='font-size:12.0pt;color:navy'><o:p> </o:p></span></font></p>
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<p class=MsoNormal><font size=3 color=navy face="Times New Roman"><span
style='font-size:12.0pt;color:navy'><o:p></o:p></span></font></p>
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<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<div>
<div class=MsoNormal align=center style='text-align:center'><font size=3
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<p class=MsoNormal><b><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><font size=2
face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'>
cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] <b><span
style='font-weight:bold'>On Behalf Of </span></b>Marc Hering<br>
<b><span style='font-weight:bold'>Sent:</span></b> Tuesday, May 31, 2005 10:03
AM<br>
<b><span style='font-weight:bold'>To:</span></b> Walenta, Phil; Beatty
Lane-Davis; cisco-voip@puck.nether.net<br>
<b><span style='font-weight:bold'>Subject:</span></b> RE: [cisco-voip] Network
Management & Reporting Tools</span></font><o:p></o:p></p>
</div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=blue face=Arial><span lang=EN-AU
style='font-size:10.0pt;font-family:Arial;color:blue'>For CDR I deployed
MindIPS (<a href="http://www.mindcti.com">www.mindcti.com</a>) so far
it's pretty good for CDR and call mgt....</span></font><span lang=EN-AU><o:p></o:p></span></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span lang=EN-AU
style='font-size:12.0pt'> <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=blue face=Arial><span lang=EN-AU
style='font-size:10.0pt;font-family:Arial;color:blue'><M></span></font><span
lang=EN-AU><o:p></o:p></span></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span lang=EN-AU
style='font-size:12.0pt'><o:p> </o:p></span></font></p>
<div class=MsoNormal align=center style='text-align:center'><font size=3
face="Times New Roman"><span style='font-size:12.0pt'>
<hr size=2 width="100%" align=center tabIndex=-1>
</span></font></div>
<p class=MsoNormal style='margin-bottom:12.0pt'><b><font size=2 face=Tahoma><span
style='font-size:10.0pt;font-family:Tahoma;font-weight:bold'>From:</span></font></b><font
size=2 face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'>
cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] <b><span
style='font-weight:bold'>On Behalf Of </span></b>Walenta, Phil<br>
<b><span style='font-weight:bold'>Sent:</span></b> Tuesday, May 31, 2005 9:52
AM<br>
<b><span style='font-weight:bold'>To:</span></b> <st1:Street w:st="on"><st1:address
w:st="on">Beatty Lane</st1:address></st1:Street>-Davis;
cisco-voip@puck.nether.net<br>
<b><span style='font-weight:bold'>Subject:</span></b> RE: [cisco-voip] Network
Management & Reporting Tools</span></font><o:p></o:p></p>
<p class=MsoNormal><font size=2 color=blue face=Arial><span lang=EN-AU
style='font-size:10.0pt;font-family:Arial;color:blue'>I've deployed NetIQ
Appmanager for numerous customers with great success.</span></font><span
lang=EN-AU><o:p></o:p></span></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span lang=EN-AU
style='font-size:12.0pt'> <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=blue face=Arial><span lang=EN-AU
style='font-size:10.0pt;font-family:Arial;color:blue'>For CDR I've mainly used
a product called "ISI Infortel". Does a good job at CDR, and
toll fraud detection.</span></font><span lang=EN-AU><o:p></o:p></span></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span lang=EN-AU
style='font-size:12.0pt'><o:p> </o:p></span></font></p>
<div class=MsoNormal align=center style='text-align:center'><font size=3
face="Times New Roman"><span style='font-size:12.0pt'>
<hr size=2 width="100%" align=center tabIndex=-1>
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<p class=MsoNormal style='margin-bottom:12.0pt'><b><font size=2 face=Tahoma><span
style='font-size:10.0pt;font-family:Tahoma;font-weight:bold'>From:</span></font></b><font
size=2 face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'>
cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] <b><span
style='font-weight:bold'>On Behalf Of </span></b>Beatty Lane-Davis<br>
<b><span style='font-weight:bold'>Sent:</span></b> Sunday, May 29, 2005 11:06
PM<br>
<b><span style='font-weight:bold'>To:</span></b> cisco-voip@puck.nether.net<br>
<b><span style='font-weight:bold'>Subject:</span></b> [cisco-voip] Network
Management & Reporting Tools</span></font><o:p></o:p></p>
<p class=MsoNormal><font size=2 face="Courier New"><span lang=EN-NZ
style='font-size:10.0pt;font-family:"Courier New"'>Hi,<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face="Courier New"><span lang=EN-NZ
style='font-size:10.0pt;font-family:"Courier New"'>I'd be very interested in
hearing what network management packages<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face="Courier New"><span lang=EN-NZ
style='font-size:10.0pt;font-family:"Courier New"'>people are using to manage
large(ish) deployments of cisco phones and<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face="Courier New"><span lang=EN-NZ
style='font-size:10.0pt;font-family:"Courier New"'>Call Manager\Unity.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face="Courier New"><span lang=EN-NZ
style='font-size:10.0pt;font-family:"Courier New"'>Also, I'd be interested in
hearing your experiences with CDR mediation<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face="Courier New"><span lang=EN-NZ
style='font-size:10.0pt;font-family:"Courier New"'>software.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face="Courier New"><span lang=EN-NZ
style='font-size:10.0pt;font-family:"Courier New"'>Thanks very much.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face="Courier New"><span lang=EN-NZ
style='font-size:10.0pt;font-family:"Courier New"'>Cheers,<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face="Courier New"><span lang=EN-NZ
style='font-size:10.0pt;font-family:"Courier New"'>Beatty<o:p></o:p></span></font></p>
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