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<DIV dir=ltr align=left><SPAN class=484410715-31052005><FONT face=Arial
color=#0000ff size=2>I know NetIQ already has a CM5 capable version
running. They are working closely with them to make sure everything is
right.</FONT></SPAN></DIV><BR>
<DIV class=OutlookMessageHeader lang=en-us dir=ltr align=left>
<HR tabIndex=-1>
<FONT face=Tahoma size=2><B>From:</B> cisco-voip-bounces@puck.nether.net
[mailto:cisco-voip-bounces@puck.nether.net] <B>On Behalf Of </B>Rich
Dobry<BR><B>Sent:</B> Tuesday, May 31, 2005 10:04 AM<BR><B>To:</B>
cisco-voip@puck.nether.net<BR><B>Subject:</B> RE: [cisco-voip] Network
Management & Reporting Tools<BR></FONT><BR></DIV>
<DIV></DIV>
<DIV class=Section1>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial">We have good experience
with our customers using the appliance based Qovia
product.<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial">We use it internally
too.<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial"><o:p> </o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial">The big benefit is it
does not need to load anything on the CM/Unity server as many other products
do.<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial">With CM 5.0 coming late
this year, the tools that load hooks onto the servers are going to be in trouble
as the Linux version will not allow this and there is talk of not allowing it on
the Windows CM 5. 0 either.<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial"><o:p> </o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial">Qovia has real time MOS
scores, uses SMNP to query the CM (which is fully supported), has some
asset tracking modules and a bunch of other stuff.<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial"><o:p> </o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial">Rich<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial"><o:p> </o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial"><o:p> </o:p></SPAN></FONT></P>
<DIV>
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<TBODY>
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<P class=MsoNormal><FONT face=Verdana color=white
size=1><SPAN
style="FONT-SIZE: 7pt; COLOR: white; FONT-FAMILY: Verdana">The
Signature Group</SPAN></FONT><FONT face=Verdana
color=white size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: white; FONT-FAMILY: Verdana"><o:p></o:p></SPAN></FONT></P></TD>
<TD
style="PADDING-RIGHT: 3.75pt; PADDING-LEFT: 0.75pt; PADDING-BOTTOM: 0.75pt; PADDING-TOP: 0.75pt">
<P class=MsoNormal style="TEXT-ALIGN: right"
align=right><FONT face=Verdana color=white size=1><SPAN
style="FONT-SIZE: 7pt; COLOR: white; FONT-FAMILY: Verdana">An
Employee Owned
Company<o:p></o:p></SPAN></FONT></P></TD></TR></TBODY></TABLE>
<P class=MsoNormal><FONT face="Times New Roman" color=navy
size=1><SPAN
style="FONT-SIZE: 1pt; COLOR: navy"><o:p></o:p></SPAN></FONT></P></TD>
<TD
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bgColor=#808040 height=1>
<P class=MsoNormal><FONT face="Times New Roman" color=navy
size=1><SPAN
style="FONT-SIZE: 1pt; COLOR: navy"><o:p> </o:p></SPAN></FONT></P></TD></TR>
<TR>
<TD
style="BORDER-RIGHT: medium none; PADDING-RIGHT: 0.75pt; BORDER-TOP: medium none; PADDING-LEFT: 0.75pt; PADDING-BOTTOM: 0.75pt; BORDER-LEFT: medium none; PADDING-TOP: 0.75pt; BORDER-BOTTOM: medium none"
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<P class=MsoNormal><B><FONT face=Verdana color=black
size=1><SPAN
style="FONT-WEIGHT: bold; FONT-SIZE: 8pt; COLOR: black; FONT-FAMILY: Verdana">Rich
Dobry</SPAN></FONT></B><FONT face=Verdana color=black
size=1><SPAN
style="FONT-SIZE: 8pt; COLOR: black; FONT-FAMILY: Verdana"><BR><I><SPAN
style="FONT-STYLE: italic">Director of Sales
Engineering</SPAN></I> </SPAN></FONT><!--[if gte vml 1]><v:shapetype id="_x0000_t75"
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style="FONT-SIZE: 8pt; COLOR: black; FONT-FAMILY: Verdana"><o:p></o:p></SPAN></FONT></P>
<P><FONT face=Verdana color=black size=1><SPAN
style="FONT-SIZE: 8pt; COLOR: black; FONT-FAMILY: Verdana"> <o:p></o:p></SPAN></FONT></P>
<P><FONT face=Verdana color=black size=1><SPAN
style="FONT-SIZE: 8pt; COLOR: black; FONT-FAMILY: Verdana"><A
href="mailto:rdobry@tsginc.biz" target=_blank><FONT
color=black><SPAN
style="COLOR: black; TEXT-DECORATION: none">rdobry@tsginc.biz</SPAN></FONT></A><BR><A
href="http://www.tsginc.biz" target=_blank><FONT
color=black><SPAN
style="COLOR: black; TEXT-DECORATION: none">www.tsginc.biz</SPAN></FONT></A>
<o:p></o:p></SPAN></FONT></P></TD>
<TD
style="PADDING-RIGHT: 3pt; PADDING-LEFT: 0.75pt; PADDING-BOTTOM: 3pt; PADDING-TOP: 0.75pt; HEIGHT: 0.75pt"
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align=right><B><FONT face=Verdana color=black
size=1><SPAN
style="FONT-WEIGHT: bold; FONT-SIZE: 8pt; COLOR: black; FONT-FAMILY: Verdana">The
Signature Group</SPAN></FONT></B><FONT face=Verdana
color=black size=1><SPAN
style="FONT-SIZE: 8pt; COLOR: black; FONT-FAMILY: Verdana"><BR><A
href="http://maps.yahoo.com/py/maps.py?Pyt=Tmap&addr=8229+Boone+Boulevard&csz=Vienna%2C+VA++22182&country=us"
target=_blank><FONT color=black><SPAN
style="COLOR: black; TEXT-DECORATION: none">8229 Boone
Boulevard<BR>Suite 820<BR>Vienna, VA
22182</SPAN></FONT></A> <o:p></o:p></SPAN></FONT></P>
<TABLE class=MsoNormalTable cellSpacing=0 cellPadding=0
align=right border=0>
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align=right><FONT face=Verdana color=black
size=1><SPAN
style="FONT-SIZE: 8pt; COLOR: black; FONT-FAMILY: Verdana">tel:
<BR>fax: <BR>mobile:
<o:p></o:p></SPAN></FONT></P></TD>
<TD
style="PADDING-RIGHT: 0.75pt; PADDING-LEFT: 3pt; PADDING-BOTTOM: 0.75pt; PADDING-TOP: 0.75pt"
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align=right><FONT face=Verdana color=black
size=1><SPAN
style="FONT-SIZE: 8pt; COLOR: black; FONT-FAMILY: Verdana">(703)
748-9531<BR>(703) 287-0691<BR>(443) 250-3400
<o:p></o:p></SPAN></FONT></P></TD></TR></TBODY></TABLE>
<P class=MsoNormal style="TEXT-ALIGN: right"
align=right><FONT face=Verdana color=black size=1><SPAN
style="FONT-SIZE: 8pt; COLOR: black; FONT-FAMILY: Verdana"><o:p></o:p></SPAN></FONT></P></TD></TR></TBODY></TABLE>
<P class=MsoNormal><FONT face="Times New Roman" color=navy
size=3><SPAN
style="FONT-SIZE: 12pt; COLOR: navy"><o:p></o:p></SPAN></FONT></P></TD></TR></TBODY></TABLE>
<P class=MsoNormal><FONT face="Times New Roman" color=navy
size=1><SPAN
style="FONT-SIZE: 1pt; COLOR: navy"><o:p></o:p></SPAN></FONT></P></TD>
<TD
style="PADDING-RIGHT: 0in; PADDING-LEFT: 0in; PADDING-BOTTOM: 0in; PADDING-TOP: 0in">
<P class=MsoNormal><FONT face="Times New Roman" color=navy
size=3><SPAN
style="FONT-SIZE: 12pt; COLOR: navy"><o:p> </o:p></SPAN></FONT></P></TD></TR></TBODY></TABLE>
<P class=MsoNormal><FONT face="Times New Roman" color=navy size=3><SPAN
style="FONT-SIZE: 12pt; COLOR: navy"><o:p></o:p></SPAN></FONT></P></TD></TR></TBODY></TABLE></DIV>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial"><o:p> </o:p></SPAN></FONT></P>
<DIV>
<DIV class=MsoNormal style="TEXT-ALIGN: center" align=center><FONT
face="Times New Roman" size=3><SPAN style="FONT-SIZE: 12pt">
<HR tabIndex=-1 align=center width="100%" SIZE=2>
</SPAN></FONT></DIV>
<P class=MsoNormal><B><FONT face=Tahoma size=2><SPAN
style="FONT-WEIGHT: bold; FONT-SIZE: 10pt; FONT-FAMILY: Tahoma">From:</SPAN></FONT></B><FONT
face=Tahoma size=2><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: Tahoma">
cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net]
<B><SPAN style="FONT-WEIGHT: bold">On Behalf Of </SPAN></B>Marc
Hering<BR><B><SPAN style="FONT-WEIGHT: bold">Sent:</SPAN></B> Tuesday, May 31,
2005 10:03 AM<BR><B><SPAN style="FONT-WEIGHT: bold">To:</SPAN></B> Walenta,
Phil; Beatty Lane-Davis; cisco-voip@puck.nether.net<BR><B><SPAN
style="FONT-WEIGHT: bold">Subject:</SPAN></B> RE: [cisco-voip] Network
Management & Reporting Tools</SPAN></FONT><o:p></o:p></P></DIV>
<P class=MsoNormal><FONT face="Times New Roman" size=3><SPAN
style="FONT-SIZE: 12pt"><o:p> </o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial color=blue size=2><SPAN lang=EN-AU
style="FONT-SIZE: 10pt; COLOR: blue; FONT-FAMILY: Arial">For CDR I deployed
MindIPS (<A href="http://www.mindcti.com">www.mindcti.com</A>) so far it's
pretty good for CDR and call mgt....</SPAN></FONT><SPAN
lang=EN-AU><o:p></o:p></SPAN></P>
<P class=MsoNormal><FONT face="Times New Roman" size=3><SPAN lang=EN-AU
style="FONT-SIZE: 12pt"> <o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial color=blue size=2><SPAN lang=EN-AU
style="FONT-SIZE: 10pt; COLOR: blue; FONT-FAMILY: Arial"><M></SPAN></FONT><SPAN
lang=EN-AU><o:p></o:p></SPAN></P>
<P class=MsoNormal><FONT face="Times New Roman" size=3><SPAN lang=EN-AU
style="FONT-SIZE: 12pt"><o:p> </o:p></SPAN></FONT></P>
<DIV class=MsoNormal style="TEXT-ALIGN: center" align=center><FONT
face="Times New Roman" size=3><SPAN style="FONT-SIZE: 12pt">
<HR tabIndex=-1 align=center width="100%" SIZE=2>
</SPAN></FONT></DIV>
<P class=MsoNormal style="MARGIN-BOTTOM: 12pt"><B><FONT face=Tahoma size=2><SPAN
style="FONT-WEIGHT: bold; FONT-SIZE: 10pt; FONT-FAMILY: Tahoma">From:</SPAN></FONT></B><FONT
face=Tahoma size=2><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: Tahoma">
cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net]
<B><SPAN style="FONT-WEIGHT: bold">On Behalf Of </SPAN></B>Walenta,
Phil<BR><B><SPAN style="FONT-WEIGHT: bold">Sent:</SPAN></B> Tuesday, May 31,
2005 9:52 AM<BR><B><SPAN style="FONT-WEIGHT: bold">To:</SPAN></B> <st1:Street
w:st="on"><st1:address
style="BACKGROUND-POSITION: left bottom; BACKGROUND-IMAGE: url(res://ietag.dll/#34/#1001); BACKGROUND-REPEAT: repeat-x"
tabIndex=0 w:st="on">Beatty Lane</st1:address></st1:Street>-Davis;
cisco-voip@puck.nether.net<BR><B><SPAN
style="FONT-WEIGHT: bold">Subject:</SPAN></B> RE: [cisco-voip] Network
Management & Reporting Tools</SPAN></FONT><o:p></o:p></P>
<P class=MsoNormal><FONT face=Arial color=blue size=2><SPAN lang=EN-AU
style="FONT-SIZE: 10pt; COLOR: blue; FONT-FAMILY: Arial">I've deployed NetIQ
Appmanager for numerous customers with great success.</SPAN></FONT><SPAN
lang=EN-AU><o:p></o:p></SPAN></P>
<P class=MsoNormal><FONT face="Times New Roman" size=3><SPAN lang=EN-AU
style="FONT-SIZE: 12pt"> <o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial color=blue size=2><SPAN lang=EN-AU
style="FONT-SIZE: 10pt; COLOR: blue; FONT-FAMILY: Arial">For CDR I've mainly
used a product called "ISI Infortel". Does a good job at CDR, and toll
fraud detection.</SPAN></FONT><SPAN lang=EN-AU><o:p></o:p></SPAN></P>
<P class=MsoNormal><FONT face="Times New Roman" size=3><SPAN lang=EN-AU
style="FONT-SIZE: 12pt"><o:p> </o:p></SPAN></FONT></P>
<DIV class=MsoNormal style="TEXT-ALIGN: center" align=center><FONT
face="Times New Roman" size=3><SPAN style="FONT-SIZE: 12pt">
<HR tabIndex=-1 align=center width="100%" SIZE=2>
</SPAN></FONT></DIV>
<P class=MsoNormal style="MARGIN-BOTTOM: 12pt"><B><FONT face=Tahoma size=2><SPAN
style="FONT-WEIGHT: bold; FONT-SIZE: 10pt; FONT-FAMILY: Tahoma">From:</SPAN></FONT></B><FONT
face=Tahoma size=2><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: Tahoma">
cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net]
<B><SPAN style="FONT-WEIGHT: bold">On Behalf Of </SPAN></B>Beatty
Lane-Davis<BR><B><SPAN style="FONT-WEIGHT: bold">Sent:</SPAN></B> Sunday, May
29, 2005 11:06 PM<BR><B><SPAN style="FONT-WEIGHT: bold">To:</SPAN></B>
cisco-voip@puck.nether.net<BR><B><SPAN
style="FONT-WEIGHT: bold">Subject:</SPAN></B> [cisco-voip] Network Management
& Reporting Tools</SPAN></FONT><o:p></o:p></P>
<P class=MsoNormal><FONT face="Courier New" size=2><SPAN lang=EN-NZ
style="FONT-SIZE: 10pt; FONT-FAMILY: 'Courier New'">Hi,<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face="Courier New" size=2><SPAN lang=EN-NZ
style="FONT-SIZE: 10pt; FONT-FAMILY: 'Courier New'">I'd be very interested in
hearing what network management packages<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face="Courier New" size=2><SPAN lang=EN-NZ
style="FONT-SIZE: 10pt; FONT-FAMILY: 'Courier New'">people are using to manage
large(ish) deployments of cisco phones and<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face="Courier New" size=2><SPAN lang=EN-NZ
style="FONT-SIZE: 10pt; FONT-FAMILY: 'Courier New'">Call
Manager\Unity.<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face="Courier New" size=2><SPAN lang=EN-NZ
style="FONT-SIZE: 10pt; FONT-FAMILY: 'Courier New'">Also, I'd be interested in
hearing your experiences with CDR mediation<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face="Courier New" size=2><SPAN lang=EN-NZ
style="FONT-SIZE: 10pt; FONT-FAMILY: 'Courier New'">software.<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face="Courier New" size=2><SPAN lang=EN-NZ
style="FONT-SIZE: 10pt; FONT-FAMILY: 'Courier New'">Thanks very
much.<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face="Courier New" size=2><SPAN lang=EN-NZ
style="FONT-SIZE: 10pt; FONT-FAMILY: 'Courier New'">Cheers,<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face="Courier New" size=2><SPAN lang=EN-NZ
style="FONT-SIZE: 10pt; FONT-FAMILY: 'Courier New'">Beatty<o:p></o:p></SPAN></FONT></P></DIV></BODY></HTML>