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<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>It’s so in a pinch he can go back to
the old system if needed.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<div>
<div class=MsoNormal align=center style='text-align:center'><font size=3
face="Times New Roman"><span style='font-size:12.0pt'>
<hr size=2 width="100%" align=center tabindex=-1>
</span></font></div>
<p class=MsoNormal><b><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><font size=2
face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'>
cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] <b><span
style='font-weight:bold'>On Behalf Of </span></b>King, Jesse<br>
<b><span style='font-weight:bold'>Sent:</span></b> Friday, June 03, 2005 4:06
PM<br>
<b><span style='font-weight:bold'>To:</span></b> VoIP Forum;
cisco-voip@puck.nether.net<br>
<b><span style='font-weight:bold'>Subject:</span></b> RE: [cisco-voip]
Replacing CallManagers and Upgrading VoIP Servers</span></font><o:p></o:p></p>
</div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
<div>
<p class=MsoNormal><font size=2 color=blue face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:blue'>Wondering why change the DHCP scope to 15
min lease? Are you afraid it would get exhausted?</span></font><o:p></o:p></p>
</div>
<blockquote style='margin-top:5.0pt;margin-right:0in;margin-bottom:5.0pt'>
<p class=MsoNormal style='margin-bottom:12.0pt'><font size=2 face=Tahoma><span
style='font-size:10.0pt;font-family:Tahoma'>-----Original Message-----<br>
<b><span style='font-weight:bold'>From:</span></b> cisco-voip-bounces@puck.nether.net
[mailto:cisco-voip-bounces@puck.nether.net]<b><span style='font-weight:bold'>On
Behalf Of </span></b>VoIP Forum<br>
<b><span style='font-weight:bold'>Sent:</span></b> Friday, June 03, 2005 7:01
PM<br>
<b><span style='font-weight:bold'>To:</span></b> cisco-voip@puck.nether.net<br>
<b><span style='font-weight:bold'>Subject:</span></b> RE: [cisco-voip]
Replacing CallManagers and Upgrading VoIP Servers</span></font><o:p></o:p></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Typo!<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Sorry, that should have been 4.0(5)srX, if
one comes out.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Not sure on the BAT point. I will have to
give it a shot and see what happens.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<div>
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face="Times New Roman"><span style='font-size:12.0pt'>
<hr size=2 width="100%" align=center tabIndex=-1>
</span></font></div>
<p class=MsoNormal><b><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><font size=2
face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'> Voll, Scott
[mailto:Scott.Voll@wesd.org] <br>
<b><span style='font-weight:bold'>Sent:</span></b> Friday, June 03, 2005 7:01
PM<br>
<b><span style='font-weight:bold'>To:</span></b> VoIP Forum;
cisco-voip@puck.nether.net<br>
<b><span style='font-weight:bold'>Subject:</span></b> RE: [cisco-voip]
Replacing CallManagers and Upgrading VoIP Servers</span></font><o:p></o:p></p>
</div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Only a couple questions.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Does unity 4.0.5 have service releases
yet?<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Will BAT work with changed HW and names?<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Great looking backup procedure.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Scott<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<div>
<div class=MsoNormal align=center style='text-align:center'><font size=3
face="Times New Roman"><span style='font-size:12.0pt'>
<hr size=2 width="100%" align=center tabIndex=-1>
</span></font></div>
<p class=MsoNormal><b><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><font size=2
face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'> <st1:PersonName
w:st="on">cisco-voip-bounces@puck.nether.net</st1:PersonName> [mailto:<st1:PersonName
w:st="on">cisco-voip-bounces@puck.nether.net</st1:PersonName>] <b><span
style='font-weight:bold'>On Behalf Of </span></b>VoIP Forum<br>
<b><span style='font-weight:bold'>Sent:</span></b> Friday, June 03, 2005 3:49
PM<br>
<b><span style='font-weight:bold'>To:</span></b> cisco-voip@puck.nether.net<br>
<b><span style='font-weight:bold'>Subject:</span></b> [cisco-voip] Replacing
CallManagers and Upgrading VoIP Servers</span></font><o:p></o:p></p>
</div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><b><font size=4 face=Verdana><span style='font-size:14.0pt;
font-family:Verdana;font-weight:bold'>Feedback would be greatly appreciated<o:p></o:p></span></font></b></p>
<p class=MsoNormal><font size=2 face=Verdana><span style='font-size:10.0pt;
font-family:Verdana'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Verdana><span style='font-size:10.0pt;
font-family:Verdana'>We am going to be replacing our CallManagers (3.3(4)sr2)
with new boxes (4.1(3)srX). We have a 2 day windows for this upgrade, so there
is not that much pressure, and we have 3 weeks to recreate the current CCM
setup on the new servers.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Verdana><span style='font-size:10.0pt;
font-family:Verdana'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Verdana><span style='font-size:10.0pt;
font-family:Verdana'>We do not want to use BARS and wish to change the server
names. Please correct me if I am wrong, but what I plan to do is the
following…<o:p></o:p></span></font></p>
<ol style='margin-top:0in' start=1 type=1>
<li class=MsoNormal style='mso-list:l2 level1 lfo1'><font size=2 face=Verdana><span
style='font-size:10.0pt;font-family:Verdana'>Create VLAN for new servers</span></font>
<font size=2 face=Verdana><span style='font-size:10.0pt;font-family:Verdana'><o:p></o:p></span></font></li>
<li class=MsoNormal style='mso-list:l2 level1 lfo1'><font size=2 face=Verdana><span
style='font-size:10.0pt;font-family:Verdana'>Create VACL for new servers</span></font>
<font size=2 face=Verdana><span style='font-size:10.0pt;font-family:Verdana'><o:p></o:p></span></font></li>
<li class=MsoNormal style='mso-list:l2 level1 lfo1'><font size=2 face=Verdana><span
style='font-size:10.0pt;font-family:Verdana'>Import DC Directory and
repository from old to new</span></font> <font size=2 face=Verdana><span
style='font-size:10.0pt;font-family:Verdana'><o:p></o:p></span></font></li>
<li class=MsoNormal style='mso-list:l2 level1 lfo1'><font size=2 face=Verdana><span
style='font-size:10.0pt;font-family:Verdana'>Export Users and phone with
BAT from old to new</span></font> <font size=2 face=Verdana><span
style='font-size:10.0pt;font-family:Verdana'><o:p></o:p></span></font></li>
<li class=MsoNormal style='mso-list:l2 level1 lfo1'><font size=2 face=Verdana><span
style='font-size:10.0pt;font-family:Verdana'>Recreate the PT, CSS, RP, RL,
RG, TP, HL, etc…</span></font> <font size=2 face=Verdana><span
style='font-size:10.0pt;font-family:Verdana'><o:p></o:p></span></font></li>
<li class=MsoNormal style='mso-list:l2 level1 lfo1'><font size=2 face=Verdana><span
style='font-size:10.0pt;font-family:Verdana'>Copy over user preferences
(jar files)</span></font> <font size=2 face=Verdana><span
style='font-size:10.0pt;font-family:Verdana'><o:p></o:p></span></font></li>
<li class=MsoNormal style='mso-list:l2 level1 lfo1'><font size=2 face=Verdana><span
style='font-size:10.0pt;font-family:Verdana'>Change DHCP scopes for phones
to 15 minutes</span></font> <font size=2 face=Verdana><span
style='font-size:10.0pt;font-family:Verdana'><o:p></o:p></span></font></li>
<li class=MsoNormal style='mso-list:l2 level1 lfo1'><font size=2 face=Verdana><span
style='font-size:10.0pt;font-family:Verdana'>Change VLANs and Scopes
option 150 for phones to point to new servers (optional; for a new IP
scheme)</span></font> <font size=2 face=Verdana><span style='font-size:
10.0pt;font-family:Verdana'><o:p></o:p></span></font></li>
<li class=MsoNormal style='mso-list:l2 level1 lfo1'><font size=2 face=Verdana><span
style='font-size:10.0pt;font-family:Verdana'>Shut down old servers</span></font>
<font size=2 face=Verdana><span style='font-size:10.0pt;font-family:Verdana'><o:p></o:p></span></font></li>
<li class=MsoNormal style='mso-list:l2 level1 lfo1'><font size=2 face=Verdana><span
style='font-size:10.0pt;font-family:Verdana'>Start new servers</span></font>
<font size=2 face=Verdana><span style='font-size:10.0pt;font-family:Verdana'><o:p></o:p></span></font></li>
<li class=MsoNormal style='mso-list:l2 level1 lfo1'><font size=2 face=Verdana><span
style='font-size:10.0pt;font-family:Verdana'>Change DHCP scope for phones
to 30 minutes (during testing)</span></font> <font size=2 face=Verdana><span
style='font-size:10.0pt;font-family:Verdana'><o:p></o:p></span></font></li>
<li class=MsoNormal style='mso-list:l2 level1 lfo1'><font size=2 face=Verdana><span
style='font-size:10.0pt;font-family:Verdana'>Pull A Mirrored Drive from
Unity and CRS</span></font> <font size=2 face=Verdana><span
style='font-size:10.0pt;font-family:Verdana'><o:p></o:p></span></font></li>
<li class=MsoNormal style='mso-list:l2 level1 lfo1'><font size=2 face=Verdana><span
style='font-size:10.0pt;font-family:Verdana'>Upgrade CRS from 3.1(3)sr3 to
3.5(3)srX <o:p></o:p></span></font></li>
</ol>
<ol style='margin-top:0in' start=13 type=1>
<ol style='margin-top:0in' start=1 type=a>
<li class=MsoNormal style='mso-list:l2 level2 lfo1'><font size=2
face=Verdana><span style='font-size:10.0pt;font-family:Verdana'>Upgrade
to OS 2000.2.7sr4</span></font> <font size=2 face=Verdana><span
style='font-size:10.0pt;font-family:Verdana'><o:p></o:p></span></font></li>
<li class=MsoNormal style='mso-list:l2 level2 lfo1'><font size=2
face=Verdana><span style='font-size:10.0pt;font-family:Verdana'>Upgrade
BARS to 4.0.7</span></font> <font size=2 face=Verdana><span
style='font-size:10.0pt;font-family:Verdana'><o:p></o:p></span></font></li>
</ol>
</ol>
<ol style='margin-top:0in' start=14 type=1>
<li class=MsoNormal style='mso-list:l2 level1 lfo1'><font size=2 face=Verdana><span
style='font-size:10.0pt;font-family:Verdana'>Upgrade Unity from 4.0(4)sr1
to 4.0(5)sr2</span></font> <font size=2 face=Verdana><span
style='font-size:10.0pt;font-family:Verdana'><o:p></o:p></span></font></li>
</ol>
<ol style='margin-top:0in' start=14 type=1>
<ol style='margin-top:0in' start=1 type=a>
<li class=MsoNormal style='mso-list:l2 level2 lfo1'><font size=2
face=Verdana><span style='font-size:10.0pt;font-family:Verdana'>Do OS
patches</span></font> <font size=2 face=Verdana><span style='font-size:
10.0pt;font-family:Verdana'><o:p></o:p></span></font></li>
</ol>
</ol>
<ol style='margin-top:0in' start=15 type=1>
<li class=MsoNormal style='mso-list:l2 level1 lfo1'><font size=2 face=Verdana><span
style='font-size:10.0pt;font-family:Verdana'>Connect Unity and CRS to new
Servers</span></font> <font size=2 face=Verdana><span style='font-size:
10.0pt;font-family:Verdana'><o:p></o:p></span></font></li>
<li class=MsoNormal style='mso-list:l2 level1 lfo1'><font size=2 face=Verdana><span
style='font-size:10.0pt;font-family:Verdana'>Change DHCP scope for phones
to 3 days (once testing done)</span></font> <font size=2 face=Verdana><span
style='font-size:10.0pt;font-family:Verdana'><o:p></o:p></span></font></li>
</ol>
<ol style='margin-top:0in' start=16 type=1>
<ol style='margin-top:0in' start=1 type=a>
<li class=MsoNormal style='mso-list:l2 level2 lfo1'><font size=2
face=Verdana><span style='font-size:10.0pt;font-family:Verdana'>Use
Back-out Procedures if any one component fails</span></font> <font
size=2 face=Verdana><span style='font-size:10.0pt;font-family:Verdana'><o:p></o:p></span></font></li>
</ol>
</ol>
<ol style='margin-top:0in' start=17 type=1>
<li class=MsoNormal style='mso-list:l2 level1 lfo1'><font size=2 face=Verdana><span
style='font-size:10.0pt;font-family:Verdana'>Upgrade CAD\CSD to 4.5(5) and
Historical Reporters to appropriate version</span></font> <font size=2
face=Verdana><span style='font-size:10.0pt;font-family:Verdana'><o:p></o:p></span></font></li>
</ol>
<p class=MsoNormal><font size=2 face=Verdana><span style='font-size:10.0pt;
font-family:Verdana'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Verdana><span style='font-size:10.0pt;
font-family:Verdana'>Troubleshooting<o:p></o:p></span></font></p>
<ol style='margin-top:0in' start=1 type=1>
<li class=MsoNormal style='mso-list:l1 level1 lfo2'><font size=2 face=Verdana><span
style='font-size:10.0pt;font-family:Verdana'>Remove VACLs</span></font> <font
size=2 face=Verdana><span style='font-size:10.0pt;font-family:Verdana'><o:p></o:p></span></font></li>
<li class=MsoNormal style='mso-list:l1 level1 lfo2'><font size=2 face=Verdana><span
style='font-size:10.0pt;font-family:Verdana'>Ethereal Trace Analysis</span></font>
<font size=2 face=Verdana><span style='font-size:10.0pt;font-family:Verdana'><o:p></o:p></span></font></li>
<li class=MsoNormal style='mso-list:l1 level1 lfo2'><font size=2 face=Verdana><span
style='font-size:10.0pt;font-family:Verdana'>Log review on CCM</span></font>
<font size=2 face=Verdana><span style='font-size:10.0pt;font-family:Verdana'><o:p></o:p></span></font></li>
<li class=MsoNormal style='mso-list:l1 level1 lfo2'><font size=2 face=Verdana><span
style='font-size:10.0pt;font-family:Verdana'>Open TAC Case if needed</span></font>
<font size=2 face=Verdana><span style='font-size:10.0pt;font-family:Verdana'><o:p></o:p></span></font></li>
</ol>
<p class=MsoNormal style='margin-left:.25in'><font size=2 face=Verdana><span
style='font-size:10.0pt;font-family:Verdana'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Verdana><span style='font-size:10.0pt;
font-family:Verdana'>Back-out Procedures <span style='background:yellow'>(<b><span
style='font-weight:bold'>only use if,</span></b> <b><span style='font-weight:
bold'>2 hours remain until a live working VoIP network is needed</span></b>)</span><o:p></o:p></span></font></p>
<ol style='margin-top:0in' start=1 type=1>
<li class=MsoNormal style='mso-list:l0 level1 lfo3'><font size=2 face=Verdana><span
style='font-size:10.0pt;font-family:Verdana'>Change DHCP scope for phones
to 15 minutes</span></font> <font size=2 face=Verdana><span
style='font-size:10.0pt;font-family:Verdana'><o:p></o:p></span></font></li>
<li class=MsoNormal style='mso-list:l0 level1 lfo3'><font size=2 face=Verdana><span
style='font-size:10.0pt;font-family:Verdana'>Change Phones Scopes option
150 for phones to point to old servers</span></font> <font size=2
face=Verdana><span style='font-size:10.0pt;font-family:Verdana'><o:p></o:p></span></font></li>
<li class=MsoNormal style='mso-list:l0 level1 lfo3'><font size=2 face=Verdana><span
style='font-size:10.0pt;font-family:Verdana'>Shut down new servers</span></font>
<font size=2 face=Verdana><span style='font-size:10.0pt;font-family:Verdana'><o:p></o:p></span></font></li>
<li class=MsoNormal style='mso-list:l0 level1 lfo3'><font size=2 face=Verdana><span
style='font-size:10.0pt;font-family:Verdana'>Start old servers</span></font>
<font size=2 face=Verdana><span style='font-size:10.0pt;font-family:Verdana'><o:p></o:p></span></font></li>
<li class=MsoNormal style='mso-list:l0 level1 lfo3'><font size=2 face=Verdana><span
style='font-size:10.0pt;font-family:Verdana'>Shut down Unity</span></font>
<font size=2 face=Verdana><span style='font-size:10.0pt;font-family:Verdana'><o:p></o:p></span></font></li>
<li class=MsoNormal style='mso-list:l0 level1 lfo3'><font size=2 face=Verdana><span
style='font-size:10.0pt;font-family:Verdana'>Put in pulled drive</span></font>
<font size=2 face=Verdana><span style='font-size:10.0pt;font-family:Verdana'><o:p></o:p></span></font></li>
<li class=MsoNormal style='mso-list:l0 level1 lfo3'><font size=2 face=Verdana><span
style='font-size:10.0pt;font-family:Verdana'>Start Unity <o:p></o:p></span></font></li>
<li class=MsoNormal style='mso-list:l0 level1 lfo3'><font size=2 face=Verdana><span
style='font-size:10.0pt;font-family:Verdana'>Shut down CRS</span></font> <font
size=2 face=Verdana><span style='font-size:10.0pt;font-family:Verdana'><o:p></o:p></span></font></li>
<li class=MsoNormal style='mso-list:l0 level1 lfo3'><font size=2 face=Verdana><span
style='font-size:10.0pt;font-family:Verdana'>Put in pulled drive</span></font>
<font size=2 face=Verdana><span style='font-size:10.0pt;font-family:Verdana'><o:p></o:p></span></font></li>
<li class=MsoNormal style='mso-list:l0 level1 lfo3'><font size=2 face=Verdana><span
style='font-size:10.0pt;font-family:Verdana'>Start CRS</span></font> <font
size=2 face=Verdana><span style='font-size:10.0pt;font-family:Verdana'><o:p></o:p></span></font></li>
<li class=MsoNormal style='mso-list:l0 level1 lfo3'><font size=2 face=Verdana><span
style='font-size:10.0pt;font-family:Verdana'>Remove VACLs if needed</span></font>
<font size=2 face=Verdana><span style='font-size:10.0pt;font-family:Verdana'><o:p></o:p></span></font></li>
</ol>
<p class=MsoNormal><font size=2 face=Verdana><span style='font-size:10.0pt;
font-family:Verdana'><o:p> </o:p></span></font></p>
</blockquote>
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