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<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Is the phone configured for EM and has the
Check Box to enable EM checked? It’s the on the main page for the IP
Phone. <o:p></o:p></span></font></p>
<p><font size=3 color=navy face="Times New Roman"><span style='font-size:12.0pt;
color:navy'>Thank you, <br>
-Brad </span></font><o:p></o:p></p>
<div align=center style='text-align:center'><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'>
<hr size=2 width="100%" align=center tabindex=-1>
</span></font></div>
<div>
<p class=MsoNormal><b><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><font size=2
face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'>
cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] <b><span
style='font-weight:bold'>On Behalf Of </span></b>Sechaba Mokoena<br>
<b><span style='font-weight:bold'>Sent:</span></b> Monday, June 20, 2005 10:45
AM<br>
<b><span style='font-weight:bold'>To:</span></b> cisco-voip@puck.nether.net<br>
<b><span style='font-weight:bold'>Subject:</span></b> [cisco-voip] help</span></font><o:p></o:p></p>
</div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>To Whom It May Concern:<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>I’ve configured Extension Mobility on Call Manager
4.02(a). I can’t login to my 7960 IP Phone with my username and password.
After I enter my password I’m taken back to the login screen without any
indication as to why my login was unsuccessful. I have done the following on
Call Manager to get this service running:<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<ol style='margin-top:0in' start=1 type=1>
<li class=MsoNormal style='mso-list:l1 level1 lfo3'><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>I’ve activated the Cisco
Extension Mobility service.<o:p></o:p></span></font></li>
<li class=MsoNormal style='mso-list:l1 level1 lfo3'><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>I tried to restart the Cisco
Extension Mobility service using the Tomcat Manager window but I cannot
access the Tomcat URL http://<Call Manager>/manager/list<o:p></o:p></span></font></li>
<li class=MsoNormal style='mso-list:l1 level1 lfo3'><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>I’ve created the Cisco
Extension Mobility service.<o:p></o:p></span></font></li>
<li class=MsoNormal style='mso-list:l1 level1 lfo3'><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>I’ve configured the
administration parameters.<o:p></o:p></span></font></li>
<li class=MsoNormal style='mso-list:l1 level1 lfo3'><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>I’ve created a device
profile for each phone model that I want to support Extension Mobility.<o:p></o:p></span></font></li>
<li class=MsoNormal style='mso-list:l1 level1 lfo3'><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>I’ve created a device
profile for a user.<o:p></o:p></span></font></li>
<li class=MsoNormal style='mso-list:l1 level1 lfo3'><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>I’ve associated the user
device profile to the user.<o:p></o:p></span></font></li>
<li class=MsoNormal style='mso-list:l1 level1 lfo3'><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>I’ve configured and
subscribed Cisco IP phones to the feature.<o:p></o:p></span></font></li>
</ol>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>We’ve gone through the configuration guide in detail but
we cannot login to the device, please assist.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Best regards,<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Sechaba Mokoena<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<div>
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color=blue face="Times New Roman"><span style='font-size:12.0pt;color:blue'>
<hr size=2 width="100%" align=center>
</span></font></div>
<p class=MsoNormal><font size=3 color="#400000" face="Times New Roman"><span
style='font-size:12.0pt;color:#400000'>This message, including any attachments
is intended only for the persons or entity to which it is addressed, and may
contain privileged or confidential information. Retransmission, dissemination,
copying, distribution, modification and / or publication of this message by a
person other than the intended recipient is strictly prohibited by the sender.
If you have received this message in error, or you feel it is unacceptable
communication, a chain letter or offensive material of any nature, please
delete the material and any copies from all systems and report it to:</span></font><o:p></o:p></p>
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<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><a href="mailto:info@kss.co.za">info@kss.co.za</a><o:p></o:p></span></font></p>
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<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
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