<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN">
<HTML xmlns="http://www.w3.org/TR/REC-html40" xmlns:o =
"urn:schemas-microsoft-com:office:office" xmlns:w =
"urn:schemas-microsoft-com:office:word"><HEAD>
<META http-equiv=Content-Type content="text/html; charset=us-ascii">
<META content="MSHTML 6.00.2900.2668" name=GENERATOR>
<STYLE>@page Section1 {size: 8.5in 11.0in; margin: 1.0in 1.25in 1.0in 1.25in; }
P.MsoNormal {
        FONT-SIZE: 12pt; MARGIN: 0in 0in 0pt; FONT-FAMILY: "Times New Roman"
}
LI.MsoNormal {
        FONT-SIZE: 12pt; MARGIN: 0in 0in 0pt; FONT-FAMILY: "Times New Roman"
}
DIV.MsoNormal {
        FONT-SIZE: 12pt; MARGIN: 0in 0in 0pt; FONT-FAMILY: "Times New Roman"
}
A:link {
        COLOR: blue; TEXT-DECORATION: underline
}
SPAN.MsoHyperlink {
        COLOR: blue; TEXT-DECORATION: underline
}
A:visited {
        COLOR: purple; TEXT-DECORATION: underline
}
SPAN.MsoHyperlinkFollowed {
        COLOR: purple; TEXT-DECORATION: underline
}
SPAN.EmailStyle17 {
        COLOR: windowtext; FONT-FAMILY: Arial; mso-style-type: personal-compose
}
DIV.Section1 {
        page: Section1
}
</STYLE>
</HEAD>
<BODY lang=EN-US vLink=purple link=blue>
<DIV dir=ltr align=left><SPAN class=285005616-13072005><FONT face=Arial
color=#0000ff size=2>That is because you most likely have it set in the device
pool, and the phones grab the config from there.</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=285005616-13072005><FONT face=Arial
color=#0000ff size=2></FONT></SPAN> </DIV>
<DIV dir=ltr align=left>
<HR tabIndex=-1>
<FONT face=Tahoma size=2><B>From:</B> cisco-voip-bounces@puck.nether.net
[mailto:cisco-voip-bounces@puck.nether.net] <B>On Behalf Of </B>Hart,
Kevin<BR><B>Sent:</B> Wednesday, July 13, 2005 12:41 PM<BR><B>To:</B>
cisco-voip@puck.nether.net<BR><B>Subject:</B> [cisco-voip] Call Manager Music
Hold<BR></FONT><BR></DIV>
<DIV></DIV>
<DIV class=Section1>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">Hello,<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"><o:p> </o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">Does anyone know if it
possible to disable Music on Hold for individual phones in Cisco Call Manager
3.2? Although the option shows up in the individual phone setup, when I select
"none" for "User Hold Audio Source" and "Network Hold Audio Source", the music
still plays. I've also tried resetting the MOH server but the music still
plays.<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"><o:p> </o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"><o:p> </o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">Thanks,<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">Kevin<o:p></o:p></SPAN></FONT></P></DIV>
<P><FONT face=Arial size=2>This message is intended only for the use of the
individual or entity to which it is addressed, and may contain information that
is privileged, confidential, and exempt from disclosure under applicable law. If
the reader of this message is not the intended recipient, or the employee or
agent responsible for delivering the message to the intended recipient, you are
hereby notified that any dissemination, distribution, or copying of this
communication is strictly prohibited. If you have received this communication in
error, please delete it and notify Helix Technology Corporation
immediately.</FONT></P></BODY></HTML>