<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN">
<HTML><HEAD>
<META http-equiv=Content-Type content="text/html; charset=iso-8859-1">
<META content="MSHTML 6.00.2800.1505" name=GENERATOR>
<STYLE></STYLE>
</HEAD>
<BODY bgColor=#ffffff>
<DIV>Is the alternate transfer setting enabled? This takes precedence.</DIV>
<BLOCKQUOTE
style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">
<DIV style="FONT: 10pt arial">----- Original Message ----- </DIV>
<DIV
style="BACKGROUND: #e4e4e4; FONT: 10pt arial; font-color: black"><B>From:</B>
<A title=WCarter@sentinel.com href="mailto:WCarter@sentinel.com">Carter,
Bill</A> </DIV>
<DIV style="FONT: 10pt arial"><B>To:</B> <A title=cisco-voip@puck.nether.net
href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</A> </DIV>
<DIV style="FONT: 10pt arial"><B>Sent:</B> Tuesday, July 19, 2005 11:16
AM</DIV>
<DIV style="FONT: 10pt arial"><B>Subject:</B> [cisco-voip] Unity AA - Routing
Call to wrong Extension</DIV>
<DIV><BR></DIV>I am having a strange problem and I don't know if it is Unity
or<BR>CallManager.<BR><BR>I call into Unity Auto-Attendant. Dial
extension 2025 (or select 4,<BR>attempt to transfer for subscriber XXX).
Extension 2025 belong to a<BR>Unity subscriber. The subscribers Call
Transfer rule is "Yes, ring<BR>subscribers extension 2025.<BR><BR>Whether I
dial extension 2025 or press 4, the call is transferred to<BR>extension
2017. This happens every single time. From an IP Phone, if
I<BR>directly dial extension 2025 the call goes to the correct
DN.<BR><BR>Using the Port Status monitor I see Unity receiving DTMF of
2025. What<BR>is
happening?<BR><BR><BR>_______________________________________________<BR>cisco-voip
mailing list<BR><A
href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</A><BR><A
href="https://puck.nether.net/mailman/listinfo/cisco-voip">https://puck.nether.net/mailman/listinfo/cisco-voip</A><BR></BLOCKQUOTE></BODY></HTML>