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<DIV>Until Unity truly becomes multi-tenant, you will have to make sure you use
unique extensions.</DIV>
<DIV> </DIV>
<DIV>--------------------------------------------------------------------------------<BR>Lelio
Fulgenzi, B.A.<BR>Network Analyst (CCS) * University of Guelph * Guelph, Ontario
N1G 2W1<BR>(519) 824-4120 x56354 (519) 767-1060 FAX
(JNHN)<BR>^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
<BR>"I had a coffee and Coke at lunch today...and now, I've got more jitter than
an<BR>IP phone on a long haul 10base2
connection"
LFJ</DIV>
<BLOCKQUOTE
style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">
<DIV style="FONT: 10pt arial">----- Original Message ----- </DIV>
<DIV
style="BACKGROUND: #e4e4e4; FONT: 10pt arial; font-color: black"><B>From:</B>
<A title=cschuett@hfsnorthamerica.com
href="mailto:cschuett@hfsnorthamerica.com">Court Schuett</A> </DIV>
<DIV style="FONT: 10pt arial"><B>To:</B> <A title=zephy316@gmail.com
href="mailto:zephy316@gmail.com">Israel Lang</A> ; <A title=rratliff@cisco.com
href="mailto:rratliff@cisco.com">Ryan Ratliff</A> </DIV>
<DIV style="FONT: 10pt arial"><B>Cc:</B> <A title=Scott.Voll@wesd.org
href="mailto:Scott.Voll@wesd.org">Voll, Scott</A> ; <A
title=cisco-voip@puck.nether.net
href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</A> </DIV>
<DIV style="FONT: 10pt arial"><B>Sent:</B> Tuesday, July 26, 2005 4:17
PM</DIV>
<DIV style="FONT: 10pt arial"><B>Subject:</B> RE: [cisco-voip] Unity AA per
site</DIV>
<DIV><BR></DIV>
<DIV class=Section1>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial">That’s exactly what
we do as well. It’s a piece of cake and works pretty well. We just
found a gotcha in it though. Watch where the 0 in caller input points
to. We had a template set up to point it to our main facility.
When callers were pressing it instead of leaving a message they were being
sent back to the home office instead of the remote site. Of course,
that’s not the type of report you’ll get from the users which makes it harder
to track down, but that’s where we found the
problem.<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial"><o:p> </o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial">I would suggest
creating an operator type person at each site and creating a template pointing
to that. Could save you some headaches down the
road.<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial"><o:p> </o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial">Good
luck.<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial"><o:p> </o:p></SPAN></FONT></P>
<DIV>
<P class=MsoNormal><FONT face="Rage Italic" color=navy size=6><SPAN
style="FONT-SIZE: 24pt; COLOR: navy; FONT-FAMILY: 'Rage Italic'">Court
Schuett</SPAN></FONT><FONT color=navy><SPAN
style="COLOR: navy"><o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face="Times New Roman" color=navy size=3><SPAN
style="FONT-SIZE: 12pt; COLOR: navy"> <o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial">630-909-5560</SPAN></FONT><FONT
color=navy><SPAN style="COLOR: navy"><o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial"><A
href="mailto:cschuett@hprlogistics.com">cschuett@hprlogistics.com</A></SPAN></FONT><o:p></o:p></P></DIV>
<DIV>
<DIV class=MsoNormal style="TEXT-ALIGN: center" align=center><FONT
face="Times New Roman" size=3><SPAN style="FONT-SIZE: 12pt">
<HR tabIndex=-1 align=center width="100%" SIZE=2>
</SPAN></FONT></DIV>
<P class=MsoNormal><B><FONT face=Tahoma size=2><SPAN
style="FONT-WEIGHT: bold; FONT-SIZE: 10pt; FONT-FAMILY: Tahoma">From:</SPAN></FONT></B><FONT
face=Tahoma size=2><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: Tahoma">
cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net]
<B><SPAN style="FONT-WEIGHT: bold">On Behalf Of </SPAN></B>Israel
Lang<BR><B><SPAN style="FONT-WEIGHT: bold">Sent:</SPAN></B> Tuesday, July 26,
2005 3:13 PM<BR><B><SPAN style="FONT-WEIGHT: bold">To:</SPAN></B> Ryan
Ratliff<BR><B><SPAN style="FONT-WEIGHT: bold">Cc:</SPAN></B> Voll, Scott;
cisco-voip@puck.nether.net<BR><B><SPAN
style="FONT-WEIGHT: bold">Subject:</SPAN></B> Re: [cisco-voip] Unity AA per
site</SPAN></FONT><o:p></o:p></P></DIV>
<P class=MsoNormal><FONT face="Times New Roman" size=3><SPAN
style="FONT-SIZE: 12pt"><o:p> </o:p></SPAN></FONT></P>
<P class=MsoNormal style="MARGIN-BOTTOM: 12pt"><FONT face="Times New Roman"
size=3><SPAN style="FONT-SIZE: 12pt">That is what I have done in the 10 or so
deployments I have under my belt. There are a few gotchas related to having a
shared tenant system, but most can be mitigated.<o:p></o:p></SPAN></FONT></P>
<DIV>
<P class=MsoNormal><SPAN class=gmailquote><FONT face="Times New Roman"
size=3><SPAN style="FONT-SIZE: 12pt">On 7/26/05, <B><SPAN
style="FONT-WEIGHT: bold">Ryan Ratliff</SPAN></B> <<A
href="mailto:rratliff@cisco.com">rratliff@cisco.com</A>>
wrote:</SPAN></FONT></SPAN><o:p></o:p></P>
<P class=MsoNormal><FONT face="Times New Roman" size=3><SPAN
style="FONT-SIZE: 12pt">I've seen a lot of people take the DID and run it
through a CTI port<BR>that is CFA to Unity. Then in Unit you have a
call routing rule that<BR>sends calls from your CTI port to the appropriate
call handler.<BR><BR>-Ryan <BR>On Jul 26, 2005, at 2:14 PM, Voll, Scott
wrote:<BR><BR>How do I get AA in Unity to work on a Per site
bases? Ie. extension<BR>1234 is site A's employees and extension
5678 is site B's employees?<BR><BR>TIA<BR><BR>Scott
<BR><BR><BR>_______________________________________________<BR>cisco-voip
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href="https://puck.nether.net/mailman/listinfo/cisco-voip">https://puck.nether.net/mailman/listinfo/cisco-voip</A><BR><BR>_______________________________________________<BR>cisco-voip
mailing list<BR><A
href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</A><BR><A
href="https://puck.nether.net/mailman/listinfo/cisco-voip">https://puck.nether.net/mailman/listinfo/cisco-voip</A><o:p></o:p></SPAN></FONT></P></DIV>
<P class=MsoNormal><FONT face="Times New Roman" size=3><SPAN
style="FONT-SIZE: 12pt"><BR><BR clear=all><BR>-- <BR>Have a great
day!!!!!!!!!!<BR>zephy316_gmail.com<BR><BR>Replace the _ with an @ symbol
<o:p></o:p></SPAN></FONT></P></DIV>
<P>
<HR>
<P></P>_______________________________________________<BR>cisco-voip mailing
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