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adminutil doesn't touch backadmin. something interesting is going on
at the site. have you tried yourself?<br>
<br>
/Wes<br>
<br>
Erick Bergquist wrote:
<blockquote cite="mid20050815234942.47917.qmail@web41106.mail.yahoo.com"
type="cite">
<pre wrap="">Update on this, probably will open TAC case tomorrow
morning. Customer changed the password for the
BackAdmin user under users and was able to login with
BackAdmin user but then there Administrator login
stopped working and was back to cisco as the password
which it wasn't before. So they changed administrator
back to their normal password and now the BackAdmin
user login isn't working again.
Would it be worth running adminutility to get
passwords all synced up? Does that utility cover
BackAdmin?
--- Erick Bergquist <a class="moz-txt-link-rfc2396E" href="mailto:erickbe@yahoo.com"><erickbe@yahoo.com></a> wrote:
</pre>
<blockquote type="cite">
<pre wrap="">Heard back from customer and they can't login as
backadmin on CM server. I'm going to try to get
access
and see whats going on with this.
--- Wes Sisk <a class="moz-txt-link-rfc2396E" href="mailto:wsisk@cisco.com"><wsisk@cisco.com></a> wrote:
</pre>
<blockquote type="cite">
<pre wrap="">Login to the CM server as the 'backadmin' user.
then try to
authenticate to the CRS server (start->run->
\\<crs_server\c$)
do you get connected without prompt for
authentication?
/Wes
Erick Bergquist wrote:
</pre>
<blockquote type="cite">
<pre wrap="">Thanks wes.
Servers are in workgroups, not domains. CCM is in
different workgroup then CRS however.
--- Wes Sisk <a class="moz-txt-link-rfc2396E" href="mailto:wsisk@cisco.com"><wsisk@cisco.com></a> wrote:
</pre>
<blockquote type="cite">
<pre wrap="">CSCsb02046 BARS may not work when servers are
members of a windows domain
<B>Symptom:</B>
BARS fails to backup a remote server and the
</pre>
</blockquote>
</blockquote>
<pre wrap="">remote
</pre>
<blockquote type="cite">
<blockquote type="cite">
<pre wrap="">server event viewer
security log reports login failures for the
BackAdmin user.
<B>Conditions:</B>
The remote server is a member of a domain. The
domain also has a
BackAdmin user defined but with a different
password. This is most
likely to happen with CRA servers where they
</pre>
</blockquote>
</blockquote>
</blockquote>
<pre wrap="">have
</pre>
<blockquote type="cite">
<pre wrap="">to
</pre>
<blockquote type="cite">
<blockquote type="cite">
<pre wrap="">be a member of a
domain for the SMB share for client license
</pre>
</blockquote>
</blockquote>
</blockquote>
<pre wrap="">files.
</pre>
<blockquote type="cite">
<blockquote type="cite">
<blockquote type="cite">
<pre wrap=""><B>Workaround:</B>
Rename the domain user BackAdmin to a different
username
-OR-
Reconfigure the callmanager and CRA server to
</pre>
</blockquote>
</blockquote>
</blockquote>
<pre wrap="">use
</pre>
<blockquote type="cite">
<pre wrap="">a
</pre>
<blockquote type="cite">
<blockquote type="cite">
<pre wrap="">different username
for backup. This is configured under component
services on the computer
running BARS. Synch the password for this new
account on all computers.
<B>Further Problem Description:</B>
When a server joins a domain, the windows
authentication order becomes:
1. query domain
2. query local SAM database
BARS currently sends only a username and
</pre>
</blockquote>
</blockquote>
<pre wrap="">domain=NULL
</pre>
<blockquote type="cite">
<blockquote type="cite">
<pre wrap="">so the remote
server attempts authentication against the
</pre>
</blockquote>
</blockquote>
</blockquote>
<pre wrap="">windows
</pre>
<blockquote type="cite">
<blockquote type="cite">
<blockquote type="cite">
<pre wrap="">domain first. Even
if authentication succeeded, that domain user
</pre>
</blockquote>
</blockquote>
</blockquote>
<pre wrap="">may
</pre>
<blockquote type="cite">
<blockquote type="cite">
<blockquote type="cite">
<pre wrap="">not have correct
rights on the remote server.
Erick Bergquist wrote:
</pre>
<blockquote type="cite">
<pre wrap="">Having issue with BARS 4.07 on CCM 3.3(4)sr2
</pre>
</blockquote>
</blockquote>
</blockquote>
</blockquote>
<pre wrap="">and
</pre>
<blockquote type="cite">
<pre wrap="">a
</pre>
<blockquote type="cite">
<blockquote type="cite">
<blockquote type="cite">
<pre wrap="">standalone CRS 3.0.3 server.
BARS installs fine on pub and backups ccm fine,
</pre>
</blockquote>
</blockquote>
</blockquote>
<pre wrap="">but
</pre>
<blockquote type="cite">
<blockquote type="cite">
<blockquote type="cite">
<pre wrap="">when we try to add data source for CRS it asks
</pre>
</blockquote>
</blockquote>
</blockquote>
<pre wrap="">for
</pre>
<blockquote type="cite">
<blockquote type="cite">
<blockquote type="cite">
<pre wrap="">username and password and it fails to
</pre>
</blockquote>
</blockquote>
</blockquote>
<pre wrap="">authenticate
</pre>
<blockquote type="cite">
<blockquote type="cite">
<blockquote type="cite">
<pre wrap="">
</pre>
</blockquote>
<pre wrap="">to
</pre>
<blockquote type="cite">
<pre wrap="">that server.
The username/password work fine, as we can
</pre>
</blockquote>
</blockquote>
</blockquote>
</blockquote>
<pre wrap="">login
</pre>
<blockquote type="cite">
<pre wrap="">to
</pre>
<blockquote type="cite">
<blockquote type="cite">
<blockquote type="cite">
<pre wrap="">
</pre>
</blockquote>
<pre wrap="">it
</pre>
<blockquote type="cite">
<pre wrap="">fine and do a mapped drive fine to it, etc.
When we try to install BARS as backup target on
</pre>
</blockquote>
</blockquote>
</blockquote>
<pre wrap="">CRS
</pre>
<blockquote type="cite">
<blockquote type="cite">
<blockquote type="cite">
<pre wrap="">server we get stuck at the BackAdmin password
</pre>
</blockquote>
<pre wrap="">screen
</pre>
<blockquote type="cite">
<pre wrap="">on install. It can't verify/authenticate with
</pre>
</blockquote>
</blockquote>
</blockquote>
</blockquote>
<pre wrap="">the
</pre>
<blockquote type="cite">
<blockquote type="cite">
<blockquote type="cite">
<blockquote type="cite">
<pre wrap="">backadmin password which we just set during
</pre>
</blockquote>
</blockquote>
</blockquote>
</blockquote>
<pre wrap="">BARS
</pre>
<blockquote type="cite">
<blockquote type="cite">
<blockquote type="cite">
<blockquote type="cite">
<pre wrap="">server install which is same as other server
</pre>
</blockquote>
<pre wrap="">password
</pre>
<blockquote type="cite">
<pre wrap="">so we know we have right one.
Any ideas? I haven't had trouble with BARS
install/setup until now on clients.
</pre>
</blockquote>
</blockquote>
<pre wrap="">
</pre>
</blockquote>
</blockquote>
<pre wrap="">____________________________________________________
</pre>
<blockquote type="cite">
<blockquote type="cite">
<pre wrap="">Start your day with Yahoo! - make it your home
</pre>
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</blockquote>
<pre wrap="">page
</pre>
<blockquote type="cite">
<blockquote type="cite">
<pre wrap=""><a class="moz-txt-link-freetext" href="http://www.yahoo.com/r/hs">http://www.yahoo.com/r/hs</a>
</pre>
</blockquote>
</blockquote>
<pre wrap="">
"Many of life's failures are people who
did not realize how close they were to
success when they gave up."
- Thomas A. Edison
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