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<DIV>But it would have been so much easier if they document it. ;)</DIV>
<DIV> </DIV>
<DIV>Anyways, thanks for the explanation(s).</DIV>
<DIV> </DIV>
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<DIV style="FONT: 10pt arial">----- Original Message ----- </DIV>
<DIV
style="BACKGROUND: #e4e4e4; FONT: 10pt arial; font-color: black"><B>From:</B>
<A title=rratliff@cisco.com href="mailto:rratliff@cisco.com">Ryan Ratliff</A>
</DIV>
<DIV style="FONT: 10pt arial"><B>To:</B> <A title=lelio@uoguelph.ca
href="mailto:lelio@uoguelph.ca">Lelio Fulgenzi</A> </DIV>
<DIV style="FONT: 10pt arial"><B>Cc:</B> <A title=cisco-voip@puck.nether.net
href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</A> </DIV>
<DIV style="FONT: 10pt arial"><B>Sent:</B> Tuesday, August 16, 2005 9:36
AM</DIV>
<DIV style="FONT: 10pt arial"><B>Subject:</B> Re: [cisco-voip] CM and Unity
Upgrade Questions</DIV>
<DIV><BR></DIV>The instructions say to remove anything prior to ES6 before
installing. <BR> Since you are on ES9 that should (and did) raise a red
flag and prompt <BR>you to ask someone what the deal is. If you didn't
have this list then <BR>I assume you'd ask TAC, and get the correct
answer.<BR><BR>In the case that you were already on SR1 and needed a bug fix
that was <BR>in ES9, the TAC engineer that was giving you the ES should be
able to <BR>note that since you are on SR1 you have to go to ES16 or
later. <BR>Anyone with access to the CM ES patches has access (and
should know to <BR>check) how SRs and ES' correlate.<BR><BR>-Ryan<BR>On Aug
16, 2005, at 9:29 AM, Lelio Fulgenzi wrote:<BR><BR>Confused I am.<BR><BR>I
read through the readme file and it states just about everywhere that <BR>it's
based on ES06 and some extra fixes particular to this SR. How is <BR>the
layperson like me supposed to know that I can't install ES9 because <BR>it
includes up to ES15 (some not all) and that the person ES I can <BR>install is
ES16?<BR><BR>> ----- Original Message -----<BR>> From: Ryan
Ratliff<BR>> To: Kevin Thorngren<BR>> Cc: <A
href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</A> ;
Lelio Fulgenzi<BR>> Sent: Tuesday, August 16, 2005 9:07 AM<BR>> Subject:
Re: [cisco-voip] CM and Unity Upgrade Questions<BR>><BR>> Actually you
cannot apply ES9 after install SR1. 4.1(3)SR1 is based <BR>> off of ES6 but
contains fixes that go all the way to ES15 (some, not <BR>> all). ES16 is
the first ES you can apply safely over SR1.<BR>><BR>> -Ryan<BR>> On
Aug 16, 2005, at 7:29 AM, Kevin Thorngren wrote:<BR>><BR>> Hi
Lelio,<BR>><BR>> Yes, you could go through the procedure you stated. You
would be back <BR>> to where you started though. Keep in mind that the CCM
Engineering <BR>> Specials are cumulative, unlike Unity. ES09 contains all
the fixes <BR>> starting from ES01 through ES08 and of course the fixes
that go into <BR>> ES09.<BR>><BR>> HTH,<BR>> Kevin<BR>><BR>>
On Aug 15, 2005, at 10:32 PM, Lelio Fulgenzi wrote:<BR>><BR>> > I
assumed (perhaps incorrectly) that you could apply an ES patch <BR>> after
<BR>> > an SR and be back to where you were. If one were using ES09 and
<BR>> > uninstalled it to install SR1 could they not just apply ES09
again <BR>> > after the SR1?<BR>> ><BR>> >> -----
Original Message -----<BR>> >> From: Kevin Thorngren<BR>> >>
To: Lelio Fulgenzi<BR>> >> Cc: <A
href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</A><BR>>
>> Sent: Monday, August 15, 2005 9:46 PM<BR>> >> Subject: Re:
[cisco-voip] CM and Unity Upgrade Questions<BR>> >><BR>> >>
I would guess that you have 4.1(3)es09 for a specific fix. If you <BR>>
>> uninstall es09 to install sr1 you will loose this fix.<BR>>
>><BR>> >> I don''t think the question regarding Unity was
answered. Basically <BR>> >> you can apply MS Hotfixes at any time
but need to wait for Cisco to <BR>> >> certify MS Service Releases.
For more info please see this URL:<BR>> >> <A
href="http://www.cisco.com/univercd/cc/td/doc/product/voice/c_unity/">http://www.cisco.com/univercd/cc/td/doc/product/voice/c_unity/</A><BR>>
>> cmptblty/msupdate.htm#wp74388<BR>> >><BR>> >>
Kevin<BR>> >> On Aug 15, 2005, at 8:37 PM, Lelio Fulgenzi
wrote:<BR>> >><BR>> >>><BR>> >>> From the
release notes, this is where I got my confusion.<BR>> >>><BR>>
>>> Under "Version and Description" it says:<BR>> >>>
Note: If you are running Cisco CallManager 4.1(3)ES06 or higher, <BR>>
>>> you must uninstall the Engineering Special (ES) before you can
<BR>> >>> install this Service Release. (You may lose fixes that
were added <BR>> >>> after ES06 and not included in the
SR.)<BR>> >>><BR>> >>> and under "Important Notes,
Recommendations" it says:<BR>> >>><BR>> >>> Make sure
that you are using the correct version of Cisco <BR>> >>>
CallManager software. Cisco supports upgrades from any Cisco <BR>>
>>> CallManager 4.1(3) release up to 4.1(3)ES06. This SR is based on
<BR>> >>> Engineering Special 06.<BR>> >>><BR>>
>>> ----- Original Message -----<BR>> >>>> From: Tech
Guy<BR>> >>>> To: <A
href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</A><BR>>
>>>> Sent: Monday, August 15, 2005 8:27 PM<BR>>
>>>> Subject: Re: [cisco-voip] CM and Unity Upgrade
Questions<BR>> >>>><BR>> >>>> I read that in the
docs about SR1 being based on ES06, however I <BR>> did<BR>>
>>>> not see anything about uninstalling anything higher. I was
<BR>> actually<BR>> >>>> confused about what I should do
since I have ES09, and wondered <BR>> if <BR>> >>>>
the<BR>> >>>> things that ES09 fixed for us are included in SR1
seeing how it is<BR>> >>>> based off of es06 ?<BR>>
>>>><BR>> >>>> The other question then becomes do
you really have to uninstall <BR>> es09<BR>> >>>> in order
to install SR1 ? I was going to confirm that with TAC<BR>> >>>>
myself.<BR>> >>>><BR>> >>>> Regards,<BR>>
>>>> Dane<BR>> >>>><BR>>
>>>><BR>> >>>> On 8/15/05, Lelio Fulgenzi <<A
href="mailto:lelio@uoguelph.ca">lelio@uoguelph.ca</A>> wrote:<BR>>
>>>> > According to the docs, SR1 is based on ES06 and you are
<BR>> required <BR>> >>>> to<BR>> >>>> >
uninstall any ES greater than or equal to ES06 before applying <BR>>
>>>> the SR. The<BR>> >>>> > document is
misleading, but I cleared it up with the TAC - ES06 <BR>> >>>>
must be<BR>> >>>> > removed.<BR>> >>>>
><BR>> >>>> > That being said, the Cisco folk on the list
will correct me if <BR>> >>>> that's wrong.<BR>>
>>>> ><BR>> >>>> > ----- Original Message
-----<BR>> >>>> > From: Tech Guy<BR>> >>>>
> To: <A
href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</A><BR>>
>>>> > Sent: Monday, August 15, 2005 5:01 PM<BR>>
>>>> > Subject: [cisco-voip] CM and Unity Upgrade
Questions<BR>> >>>> ><BR>> >>>> > I went
today to get the new patches to fix the issues related <BR>> to <BR>>
>>>> this<BR>> >>>> > new worm, for CallManager
I went to:<BR>> >>>> ><BR>> >>>> > <A
href="http://www.cisco.com/cgi-bin/tablebuild.pl/cmva-3des">http://www.cisco.com/cgi-bin/tablebuild.pl/cmva-3des</A><BR>>
>>>> ><BR>> >>>> > >From here I found the
hotfixes for CallManager.<BR>> >>>> ><BR>>
>>>> > After I got these however it dawned on me that these
were for<BR>> >>>> > CallManager, and so I started looking
around for the same <BR>> >>>> hotfixes for<BR>>
>>>> > Unity. I can't seem to find them though. Anyone have any
ideas <BR>> >>>> on<BR>> >>>> > where to get
the same patches (if they are different) for Unity<BR>> >>>>
> servers?<BR>> >>>> ><BR>> >>>> >
Also, we are currently running CallManager 4.1(3)es09, I <BR>> upgrade
<BR>> >>>> to<BR>> >>>> > this from CM 3.3(2)
I think in April I believe, and now I <BR>> notice <BR>>
>>>> there<BR>> >>>> > is a 4.1(3) SR1.<BR>>
>>>> ><BR>> >>>> > I assume SR1 contains
everything in es09, plus anything that <BR>> was <BR>> >>>>
fixed<BR>> >>>> > between it and SR1.<BR>>
>>>> ><BR>> >>>> > To upgrade to SR1 from
4.1(3)es09, do you have to order another<BR>> >>>> > upgrade
kit? I dont see anyplace to download on CCO, so I am <BR>> >>>>
assuming<BR>> >>>> > you have to do that.<BR>>
>>>> ><BR>> >>>> > Thanks in advance!<BR>>
>>>><BR>> >>>>
_______________________________________________<BR>> >>>>
cisco-voip mailing list<BR>> >>>> <A
href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</A><BR>>
>>>> <A
href="https://puck.nether.net/mailman/listinfo/cisco-voip">https://puck.nether.net/mailman/listinfo/cisco-voip</A><BR>>
>>> _______________________________________________<BR>>
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href="https://puck.nether.net/mailman/listinfo/cisco-voip">https://puck.nether.net/mailman/listinfo/cisco-voip</A><BR>>
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