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<DIV>What are the security risk in regards to user computers accessing the voice vlan to make these calls? It sounds that the personal computer sends the dialing information to CCM via the IP address and then CCM dials that number. In our network diagram we have the call managers on a separate voice vlan and we have ACL's setup to allow only those specific machine access to that vlan.</DIV>
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<DIV>Do other user have this same setup? How do you get around personal PC's accessing call managers?</DIV>
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<DIV>Thanks</DIV>
<DIV>Brad</DIV>
<DIV><A href="mailto:bbieth@pacific.edu">bbieth@pacific.edu</A></DIV>
<DIV> </DIV>
<DIV>Bradley Bieth<BR>Network Engineer I<BR>Telecommunications<BR>University of the Pacific<BR><A href="mailto:bbieth@pacific.edu">bbieth@pacific.edu</A><BR>(209) 946-3953<BR><BR>>>> "Court Schuett" <cschuett@hfsnorthamerica.com> 8/17/2005 8:40:32 AM >>><BR></DIV>
<DIV style="COLOR: #000000">Thanks for the help. That must have been it because it is working like<BR>a champ now. Have to say, that's a pretty cool feature. Thanks!<BR><BR>Court Schuett<BR><BR>630-909-5560<BR>cschuett@hfsna.com<BR>-----Original Message-----<BR>From: Tech Guy [<A href="mailto:techguy@gmail.com]">mailto:techguy@gmail.com]</A> <BR>Sent: Tuesday, August 16, 2005 4:17 PM<BR>To: Court Schuett<BR>Cc: cisco-voip@puck.nether.net<BR>Subject: Re: [cisco-voip] WebDialer and Outlook<BR><BR>Make sure you have the correct username and password. Log into<BR>CCMUser to confirm the username and password is working.<BR><BR>Make sure in Global Directory the user has the phone setup as the<BR>controlled device, and that "Enable CTI Application Use" is checked.<BR><BR>I ran into this on one user I set it up for and it was a combination<BR>of wrong password, and not having enable CTI checked.<BR><BR>On another user I simply had to reboot for some reason.<BR><BR>Hope that helps,<BR>Dane<BR><BR><BR>On 8/16/05, Court Schuett <cschuett@hfsnorthamerica.com> wrote:<BR>> I'm having problems as well. I installed it and configured everything<BR>> in it correctly. However, when I go to the Dialing Properties in<BR>> Outlook, I don't see an option for it. All I see are:<BR>> My Modem<BR>> IPCONFLINE<BR>> H323 Line<BR>> <BR>> Outlook 2003<BR>> Exchange 2003<BR>> Call Manager 4.0(1)sr2a<BR>> <BR>> Any ideas?<BR>> <BR>> Thanks!<BR>> <BR>> Court Schuett<BR>> <BR>> 630-909-5560<BR>> cschuett@hfsna.com<BR>> -----Original Message-----<BR>> From: cisco-voip-bounces@puck.nether.net<BR>> [<A href="mailto:cisco-voip-bounces@puck.nether.net]">mailto:cisco-voip-bounces@puck.nether.net]</A> On Behalf Of Ortiz, Carlos<BR>> Sent: Tuesday, August 16, 2005 2:26 PM<BR>> To: Tech Guy; cisco-voip@puck.nether.net<BR>> Subject: RE: [cisco-voip] WebDialer and Outlook<BR>> <BR>> I tried on day to get the Web dialer working but was unsuccessful. Do<BR>> you have a specific link/guide that you used. If you can send it back<BR>I<BR>> would appreciate it.<BR>> <BR>> Carlos<BR>> <BR>> -----Original Message-----<BR>> From: cisco-voip-bounces@puck.nether.net<BR>> [<A href="mailto:cisco-voip-bounces@puck.nether.net]">mailto:cisco-voip-bounces@puck.nether.net]</A> On Behalf Of Tech Guy<BR>> Sent: Tuesday, August 16, 2005 2:34 PM<BR>> To: cisco-voip@puck.nether.net<BR>> Subject: Re: [cisco-voip] WebDialer and Outlook<BR>> <BR>> Humm.. care to expand on this? I am unsure what you are referring to<BR>> when you say "use the cisco tsp" ?<BR>> <BR>> Dane<BR>> <BR>> On 8/16/05, Wes Sisk <wsisk@cisco.com> wrote:<BR>> > use the cisco TSP to allow dialing from OL address book.<BR>> ><BR>> > /Wes<BR>> ><BR>> > -----Original Message-----<BR>> > From: cisco-voip-bounces@puck.nether.net<BR>> > [<A href="mailto:cisco-voip-bounces@puck.nether.net]On">mailto:cisco-voip-bounces@puck.nether.net]On</A> Behalf Of Tech Guy<BR>> > Sent: Tuesday, August 16, 2005 2:04 PM<BR>> > To: cisco-voip@puck.nether.net<BR>> > Subject: [cisco-voip] WebDialer and Outlook<BR>> ><BR>> ><BR>> > I am reading this cisco press book "Cisco CallManager Best<BR>Practices"<BR>> > and on page 343 it talks about the WebDialer and the ability to have<BR>a<BR>> > Microsoft Outlook address book add-in.<BR>> ><BR>> > I am curious if something like this is out there for free or what?<BR>I<BR>> > was playing with the webdialer today for the first time, and it was<BR>> > limited to the global directory. Just wondering what others have<BR>done<BR>> > if anything with the webdialer.<BR>> ><BR>> > _______________________________________________<BR>> > cisco-voip mailing list<BR>> > cisco-voip@puck.nether.net<BR>> > <A href="https://puck.nether.net/mailman/listinfo/cisco-voip">https://puck.nether.net/mailman/listinfo/cisco-voip</A><BR>> ><BR>> ><BR>> <BR>> _______________________________________________<BR>> cisco-voip mailing list<BR>> cisco-voip@puck.nether.net<BR>> <A href="https://puck.nether.net/mailman/listinfo/cisco-voip">https://puck.nether.net/mailman/listinfo/cisco-voip</A><BR>> <BR>> _______________________________________________<BR>> cisco-voip mailing list<BR>> cisco-voip@puck.nether.net<BR>> <A href="https://puck.nether.net/mailman/listinfo/cisco-voip">https://puck.nether.net/mailman/listinfo/cisco-voip</A><BR>> <BR>> _______________________________________________<BR>> cisco-voip mailing list<BR>> cisco-voip@puck.nether.net<BR>> <A href="https://puck.nether.net/mailman/listinfo/cisco-voip">https://puck.nether.net/mailman/listinfo/cisco-voip</A><BR>><BR><BR>_______________________________________________<BR>cisco-voip mailing list<BR>cisco-voip@puck.nether.net<BR><A href="https://puck.nether.net/mailman/listinfo/cisco-voip">https://puck.nether.net/mailman/listinfo/cisco-voip</A><BR></DIV></BODY></HTML>