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<DIV dir=ltr align=left><SPAN class=427372617-24082005><FONT face=Arial
color=#0000ff size=2>check to see if you have</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=427372617-24082005><FONT face=Arial
color=#0000ff size=2></FONT></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN class=427372617-24082005><FONT face=Arial
color=#0000ff size=2>no mgcp timer receive-rtcp</FONT></SPAN></DIV>
<DIV> </DIV>
<DIV><SPAN class=427372617-24082005></SPAN><FONT face=Arial><FONT
color=#0000ff><FONT size=2>i<SPAN class=427372617-24082005>n the router config,
if you don't it the gateway will drop the call to the unity server because its
only a one way stream and the gateway sees this as a dead call since it isn't
receiving back...</SPAN></FONT></FONT></FONT></DIV>
<DIV><FONT face=Arial><FONT color=#0000ff><FONT size=2><SPAN
class=427372617-24082005></SPAN></FONT></FONT></FONT> </DIV>
<DIV><FONT face=Arial><FONT color=#0000ff><FONT size=2><SPAN
class=427372617-24082005>Its default in the newer ios, not in the
old...</SPAN></FONT></FONT></FONT></DIV>
<DIV><FONT face=Arial><FONT color=#0000ff><FONT size=2><SPAN
class=427372617-24082005></SPAN></FONT></FONT></FONT> </DIV>
<DIV><FONT face=Arial><FONT color=#0000ff><FONT size=2><SPAN
class=427372617-24082005></SPAN></FONT></FONT></FONT> </DIV>
<DIV><BR></DIV>
<DIV class=OutlookMessageHeader lang=en-us dir=ltr align=left>
<HR tabIndex=-1>
<FONT face=Tahoma size=2><B>From:</B> Donald Young [mailto:DYoung@lsnj.org]
<BR><B>Sent:</B> Wednesday, August 24, 2005 1:26 PM<BR><B>To:</B> King,
Jesse<BR><B>Subject:</B> RE: [cisco-voip] Unity 4.0(3) Cut-off Voice Mail
messages<BR></FONT><BR></DIV>
<DIV></DIV>
<DIV class=Section1>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial">mgcp<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial"><o:p> </o:p></SPAN></FONT></P>
<DIV>
<DIV class=MsoNormal style="MARGIN-LEFT: 0.5in; TEXT-ALIGN: center"
align=center><FONT face="Times New Roman" size=3><SPAN style="FONT-SIZE: 12pt">
<HR tabIndex=-1 align=center width="100%" SIZE=3>
</SPAN></FONT></DIV>
<P class=MsoNormal style="MARGIN-LEFT: 0.5in"><B><FONT face=Tahoma size=2><SPAN
style="FONT-WEIGHT: bold; FONT-SIZE: 10pt; FONT-FAMILY: Tahoma">From:</SPAN></FONT></B><FONT
face=Tahoma size=2><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: Tahoma"> King,
Jesse [mailto:JKing@thegranitegroup.com] <BR><B><SPAN
style="FONT-WEIGHT: bold">Sent:</SPAN></B> Wednesday, August 24, 2005 1:03
PM<BR><B><SPAN style="FONT-WEIGHT: bold">To:</SPAN></B> Bradley Bieth; Donald
Young; cisco-voip@puck.nether.net; Scott.Voll@wesd.org<BR><B><SPAN
style="FONT-WEIGHT: bold">Subject:</SPAN></B> RE: [cisco-voip] Unity 4.0(3)
Cut-off Voice Mail messages</SPAN></FONT><o:p></o:p></P></DIV>
<P class=MsoNormal style="MARGIN-LEFT: 0.5in"><FONT face="Times New Roman"
size=3><SPAN style="FONT-SIZE: 12pt"><o:p> </o:p></SPAN></FONT></P>
<P class=MsoNormal style="MARGIN-LEFT: 0.5in"><FONT face=Tahoma size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Tahoma">What protocol are you using? MGCP
at the gateways? or H.323?<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal style="MARGIN-LEFT: 0.5in"><FONT face=Tahoma size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Tahoma"><o:p> </o:p></SPAN></FONT></P>
<DIV class=MsoNormal style="MARGIN-LEFT: 0.5in; TEXT-ALIGN: center"
align=center><FONT face=Tahoma size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Tahoma">
<HR tabIndex=-1 align=center width="100%" SIZE=3>
</SPAN></FONT></DIV>
<P class=MsoNormal
style="MARGIN-BOTTOM: 12pt; MARGIN-LEFT: 0.5in; MARGIN-RIGHT: 0in; mso-margin-top-alt: 0in"><B><FONT
face=Tahoma size=2><SPAN
style="FONT-WEIGHT: bold; FONT-SIZE: 10pt; FONT-FAMILY: Tahoma">From:</SPAN></FONT></B><FONT
face=Tahoma size=2><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: Tahoma">
cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net]
<B><SPAN style="FONT-WEIGHT: bold">On Behalf Of </SPAN></B>Bradley
Bieth<BR><B><SPAN style="FONT-WEIGHT: bold">Sent:</SPAN></B> Wednesday, August
24, 2005 12:00 PM<BR><B><SPAN style="FONT-WEIGHT: bold">To:</SPAN></B>
DYoung@lsnj.org; cisco-voip@puck.nether.net; Scott.Voll@wesd.org<BR><B><SPAN
style="FONT-WEIGHT: bold">Subject:</SPAN></B> RE: [cisco-voip] Unity 4.0(3)
Cut-off Voice Mail messages<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal style="MARGIN-LEFT: 0.5in"><FONT face=Tahoma size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Tahoma">We have experianced this as well
but only a few mailboxes here and there. Where can we find the message timer
setting?<BR><BR>>>> "Voll, Scott" <Scott.Voll@wesd.org> 8/24/2005
8:48:46 AM >>><o:p></o:p></SPAN></FONT></P>
<DIV>
<P class=MsoNormal style="MARGIN-LEFT: 0.5in"><FONT face=Arial color=navy
size=2><SPAN style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial">How long
are these messages? Is it going past the message timer? Do you have
limits on Exchange messages?<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal style="MARGIN-LEFT: 0.5in"><FONT face=Arial color=navy
size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial"><o:p> </o:p></SPAN></FONT></P>
<DIV>
<DIV class=MsoNormal style="MARGIN-LEFT: 0.5in; TEXT-ALIGN: center"
align=center><FONT face="Times New Roman" color=black size=3><SPAN
style="FONT-SIZE: 12pt; COLOR: black">
<HR tabIndex=-1 align=center width="100%" SIZE=2>
</SPAN></FONT></DIV>
<P class=MsoNormal style="MARGIN-LEFT: 0.5in"><B><FONT face=Tahoma color=black
size=2><SPAN
style="FONT-WEIGHT: bold; FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: Tahoma">From:</SPAN></FONT></B><FONT
face=Tahoma color=black size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: Tahoma">
cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net]
<B><SPAN style="FONT-WEIGHT: bold">On Behalf Of </SPAN></B>Donald
Young<BR><B><SPAN style="FONT-WEIGHT: bold">Sent:</SPAN></B> Wednesday, August
24, 2005 8:28 AM<BR><B><SPAN style="FONT-WEIGHT: bold">To:</SPAN></B>
cisco-voip@puck.nether.net<BR><B><SPAN
style="FONT-WEIGHT: bold">Subject:</SPAN></B> [cisco-voip] Unity 4.0(3) Cut-off
Voice Mail messages</SPAN></FONT><FONT color=black><SPAN
style="COLOR: black"><o:p></o:p></SPAN></FONT></P></DIV>
<P class=MsoNormal style="MARGIN-LEFT: 0.5in"><FONT face="Times New Roman"
color=black size=3><SPAN
style="FONT-SIZE: 12pt; COLOR: black"><o:p> </o:p></SPAN></FONT></P>
<P class=MsoNormal style="MARGIN-LEFT: 0.5in"><FONT face=Arial color=black
size=2><SPAN style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: Arial">We have
been experiencing sporadic cut-off messages from some of our remote locations.
At first, <o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal style="MARGIN-LEFT: 0.5in"><FONT face=Arial color=black
size=2><SPAN style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: Arial">I thought
these were just hang-ups but these were message left in mid-sentence.
<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal style="MARGIN-LEFT: 0.5in"><FONT face=Arial color=black
size=2><SPAN style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: Arial">We are
running Unity 4.0(3) SR1 along with Exchange 2000. I upgraded TSP on the Unity
box to <o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal style="MARGIN-LEFT: 0.5in"><FONT face=Arial color=black
size=2><SPAN style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: Arial">7.0(4) b
from 7.0(3). Tac suggested that I disable VAD and also check for the following
command <o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal style="MARGIN-LEFT: 0.5in"><FONT face=Arial color=black
size=2><SPAN style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: Arial">In my
voice gateways (vg200) “ >no mgcp timer
receive-rtcp”<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal style="MARGIN-LEFT: 0.5in"><FONT face=Arial color=black
size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: Arial"><o:p> </o:p></SPAN></FONT></P>
<P class=MsoNormal style="MARGIN-LEFT: 0.5in"><FONT face=Arial color=black
size=2><SPAN style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: Arial">I know
this could be a QOS problem as well, but has anyone dealt with this?
<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal style="MARGIN-LEFT: 0.5in"><FONT face=Arial color=black
size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: Arial"><o:p> </o:p></SPAN></FONT></P>
<P class=MsoNormal style="MARGIN-LEFT: 0.5in"><FONT face="Times New Roman"
color=black size=3><SPAN
style="FONT-SIZE: 12pt; COLOR: black"> <o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal style="MARGIN-LEFT: 0.5in"><FONT face="Times New Roman"
color=black size=3><SPAN
style="FONT-SIZE: 12pt; COLOR: black">Thanks<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal style="MARGIN-LEFT: 0.5in"><FONT face="Times New Roman"
color=black size=3><SPAN
style="FONT-SIZE: 12pt; COLOR: black"> <o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal style="MARGIN-LEFT: 0.5in"><FONT face=Arial color=black
size=2><SPAN style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: Arial">Donald H.
Young</SPAN></FONT><FONT color=black><SPAN
style="COLOR: black"><o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal style="MARGIN-LEFT: 0.5in"><FONT face=Arial color=black
size=2><SPAN style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: Arial">Telecom
Manager</SPAN></FONT><FONT color=black><SPAN
style="COLOR: black"><o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal style="MARGIN-LEFT: 0.5in"><FONT face=Arial color=black
size=2><SPAN style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: Arial">Legal
Services of <st1:place w:st="on"><st1:State w:st="on">New
Jersey</st1:State></st1:place></SPAN></FONT><FONT color=black><SPAN
style="COLOR: black"><o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal style="MARGIN-LEFT: 0.5in"><FONT face=Arial color=black
size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: Arial">(732)572-9100 ext
257</SPAN></FONT><FONT color=black><SPAN
style="COLOR: black"><o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal style="MARGIN-LEFT: 0.5in"><FONT face="Times New Roman"
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