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<BODY lang=EN-US style="MARGIN: 4px 4px 1px; FONT: 10pt Tahoma" vLink=#606420 link=blue>We have experianced this as well but only a few mailboxes here and there. Where can we find the message timer setting?<BR><BR>>>> "Voll, Scott" <Scott.Voll@wesd.org> 8/24/2005 8:48:46 AM >>><BR>
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<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial">How long are these messages? Is it going past the message timer? Do you have limits on Exchange messages?<o:p></o:p></SPAN></FONT></P>
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<P class=MsoNormal><B><FONT face=Tahoma size=2><SPAN style="FONT-WEIGHT: bold; FONT-SIZE: 10pt; FONT-FAMILY: Tahoma">From:</SPAN></FONT></B><FONT face=Tahoma size=2><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: Tahoma"> cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] <B><SPAN style="FONT-WEIGHT: bold">On Behalf Of </SPAN></B>Donald Young<BR><B><SPAN style="FONT-WEIGHT: bold">Sent:</SPAN></B> Wednesday, August 24, 2005 8:28 AM<BR><B><SPAN style="FONT-WEIGHT: bold">To:</SPAN></B> cisco-voip@puck.nether.net<BR><B><SPAN style="FONT-WEIGHT: bold">Subject:</SPAN></B> [cisco-voip] Unity 4.0(3) Cut-off Voice Mail messages</SPAN></FONT><o:p></o:p></P></DIV>
<P class=MsoNormal><FONT face="Times New Roman" size=3><SPAN style="FONT-SIZE: 12pt"><o:p> </o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">We have been experiencing sporadic cut-off messages from some of our remote locations. At first, <o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">I thought these were just hang-ups but these were message left in mid-sentence. <o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">We are running Unity 4.0(3) SR1 along with Exchange 2000. I upgraded TSP on the Unity box to <o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">7.0(4) b from 7.0(3). Tac suggested that I disable VAD and also check for the following command <o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">In my voice gateways (vg200) “ >no mgcp timer receive-rtcp”<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"><o:p> </o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">I know this could be a QOS problem as well, but has anyone dealt with this? <o:p></o:p></SPAN></FONT></P>
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<P class=MsoNormal><FONT face="Times New Roman" size=3><SPAN style="FONT-SIZE: 12pt">Thanks<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face="Times New Roman" size=3><SPAN style="FONT-SIZE: 12pt"> <o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">Donald H. Young</SPAN></FONT><o:p></o:p></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">Telecom Manager</SPAN></FONT><o:p></o:p></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">Legal Services of <st1:place w:st="on"><st1:State w:st="on">New Jersey</st1:State></st1:place></SPAN></FONT><o:p></o:p></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">(732)572-9100 ext 257</SPAN></FONT><o:p></o:p></P>
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