<DIV>By default, only 5 sessions are allowed for SaWeb. If the admins close the IE instead of clicking on the Log Off button, then the session will take 20 minutes to timeout. I think the number of sessions is your problem if you can tell me that the same admins can get in later. <BR><BR>Check this doc for increasing the number of SaWeb sessions. <BR><BR>Cisco Unity SA Web Access Denied Due to Too Many Open Sessions <A href="javascript:newWin('http://www.cisco.com/en/US/customer/products/sw/voicesw/ps2237/products_tech_note09186a008011a7e5.shtml')">http://www.cisco.com/en/US/customer/products/sw/voicesw/ps2237/products_tech_note09186a008011a7e5.shtml</A> <BR><BR>If the admins can get in by ip but not hostname, then it's a dns issue. You could try putting the hostname into the hosts file and see if that helps but it's not a good permanent solutions. Do you have an underscore in the Unity server name? </DIV>
<DIV>check DNS again.</DIV>
<DIV> </DIV>
<DIV> </DIV>
<DIV>From: "Voll, Scott" <SCOTT.VOLL@WESD.ORG><BR>To: cisco-voip@puck.nether.net<BR>Subject: [cisco-voip] Unity error<BR>Date: Thu, 1 Sep 2005 11:42:20 -0700<BR><BR>
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<P class=MsoNormal><FONT face=Arial size=2><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">Any idea why I’m getting this and how to fix it?<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /><o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"><o:p> </o:p></SPAN></FONT></P>
<P class=MsoNormal><CODE><FONT face="Courier New" size=2><SPAN style="FONT-SIZE: 10pt">Missing live session flag.</SPAN></FONT></CODE><FONT face="Courier New" size=2><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: 'Courier New'"><BR><CODE><FONT face="Courier New">For some reason, /web/global.asa did not fire.</FONT></CODE><BR><CODE><FONT face="Courier New">Check that this file is present.</FONT></CODE><BR><CODE><FONT face="Courier New">This problem could also be related to DNS issues.</FONT></CODE><BR><CODE><FONT face="Courier New">Cannot continue.<o:p></o:p></FONT></CODE></SPAN></FONT></P>
<P class=MsoNormal><CODE><FONT face="Courier New" size=2><SPAN style="FONT-SIZE: 10pt"><o:p> </o:p></SPAN></FONT></CODE></P>
<P class=MsoNormal><CODE><FONT face="Courier New" size=2><SPAN style="FONT-SIZE: 10pt">DNS is correct.<o:p></o:p></SPAN></FONT></CODE></P>
<P class=MsoNormal><CODE><FONT face="Courier New" size=2><SPAN style="FONT-SIZE: 10pt"><o:p> </o:p></SPAN></FONT></CODE></P>
<P class=MsoNormal><CODE><FONT face="Courier New" size=2><SPAN style="FONT-SIZE: 10pt">Thanks<o:p></o:p></SPAN></FONT></CODE></P>
<P class=MsoNormal><CODE><FONT face="Courier New" size=2><SPAN style="FONT-SIZE: 10pt"><o:p> </o:p></SPAN></FONT></CODE></P>
<P class=MsoNormal><CODE><FONT face="Courier New" size=2><SPAN style="FONT-SIZE: 10pt">Scott</SPAN></FONT></CODE><FONT face=Arial size=2><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"><o:p></o:p></SPAN></FONT></P></DIV>_______________________________________________ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip </BLOCKQUOTE><BR>
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