<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN">
<HTML><HEAD>
<META http-equiv=Content-Type content="text/html; charset=iso-8859-1">
<META content="MSHTML 6.00.2900.2722" name=GENERATOR>
<STYLE></STYLE>
</HEAD>
<BODY bgColor=#ffffff>
<DIV><FONT face=Arial size=2>how to config the desktop agent to be able to see
how many calls are in que. we are running crs 3.5.3sr 1. no sure
where to config it or is it at all posible.</FONT></DIV>
<DIV><FONT face=Arial size=2>James Grace <BR>System Engineer /Professional
Srvc.<BR>MCSE MCSA MCDBA CCNA CCNP CQS</FONT></DIV>
<DIV> </DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV></BODY></HTML>