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<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>I believe I understand the way Unity works. If I call
user A and user A has their phone forwarded to user B, all is great so long as
User B picks up the call. Now if User B does not pick up the phone, then
Unity sends the call back to User A’s Voicemail. I can even
understand the logic behind it.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Now here’s the problem. User A is on One Unity
server (CM) and User B is on the other unity server (PBX). Since the two
are not on the same Unity box the call gets forwarded from User A to User
B. User B doesn’t pick up the phone and it goes to Voicemail.
Since Unity (PBX) doesn’t know how to get back to Unity (CM) User A it
gets dropped into main greeting and the caller then presses 0 for the
operator. <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>So the question is, Can I turn this feature off? And
can I do it on a Per User basis?<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>THX<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Scott<o:p></o:p></span></font></p>
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