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<DIV><SPAN class=643041915-23092005><FONT face=Arial color=#0000ff size=2>More
information as requested:</FONT></SPAN></DIV>
<DIV><SPAN class=643041915-23092005><FONT face=Arial color=#0000ff
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=643041915-23092005><FONT face=Arial color=#0000ff
size=2>1. The old number went to a call center</FONT></SPAN></DIV>
<DIV><SPAN class=643041915-23092005><FONT face=Arial color=#0000ff
size=2>2. The new number uses Unity as the
autoattendant</FONT></SPAN></DIV>
<DIV><SPAN class=643041915-23092005><FONT face=Arial color=#0000ff
size=2>3. I do not know what device is associated with the old number
</FONT></SPAN></DIV>
<DIV><SPAN class=643041915-23092005><FONT face=Arial color=#0000ff
size=2>4. If the number is busy forward to next appearance. if
no answer forward to voice mail</FONT></SPAN></DIV>
<DIV><SPAN class=643041915-23092005><FONT face=Arial color=#0000ff
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=643041915-23092005><FONT face=Arial color=#0000ff
size=2>Tom</FONT></SPAN></DIV>
<BLOCKQUOTE dir=ltr style="MARGIN-RIGHT: 0px">
<DIV></DIV>
<DIV class=OutlookMessageHeader lang=en-us dir=ltr align=left><FONT
face=Tahoma size=2>-----Original Message-----<BR><B>From:</B> Kevin Thorngren
[mailto:kthorngr@cisco.com] <BR><B>Sent:</B> Friday, September 23, 2005 11:16
AM<BR><B>To:</B> Thomas Theado<BR><B>Cc:</B>
cisco-voip@puck.nether.net<BR><B>Subject:</B> Re: [cisco-voip] (no
subject)<BR><BR></FONT></DIV><!-- Converted from text/enriched format -->
<DIV>Need more information..... </DIV><BR>
<DIV>1. Under normal circumstances does the old number go to the
Autoattendant? </DIV>
<DIV>2. If so, what is the Autoattendant (CRS, Unity, etc)? </DIV>
<DIV>3. What type of device is associated to the old number? </DIV>
<DIV>4. Did you set Call Forward Busy, No Answer or All? </DIV><BR>
<DIV>Kevin </DIV>
<DIV>On Sep 23, 2005, at 11:04 AM, Thomas Theado wrote: </DIV><BR>
<BLOCKQUOTE>
<DIV><FONT face=Arial><FONT color=#0000ff><SMALL>I am running call manager
4.1 and due to Hurricane RITA we are accomplishing some call coverage for a
help desk. When the new number is dialed directly everything works
great. If a user dials the old number (it has been forwarded to the
new number) it goes directly to the
autoattendant. </SMALL></FONT></FONT> </DIV>
<DIV> </DIV>
<DIV><FONT face=Arial><FONT color=#0000ff><SMALL>Any
ideas?</SMALL></FONT></FONT> </DIV>
<DIV> </DIV>
<DIV><FONT face=Arial><FONT
color=#0000ff><SMALL>Thanks,</SMALL></FONT></FONT> </DIV>
<DIV> </DIV>
<DIV><FONT face=Arial><FONT
color=#0000ff><SMALL>Tom</SMALL></FONT></FONT>_______________________________________________
</DIV>
<DIV>cisco-voip mailing list </DIV>
<DIV>cisco-voip@puck.nether.net </DIV>
<DIV>https://puck.nether.net/mailman/listinfo/cisco-voip
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