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<font size="2">On the service parameters there is an option for the default music on hold options. Check that or you can add a .wav file with silence and apply that to those offices only.
<br />
<br />-JJ<b>
<br />
<br />On Thu, 6 Oct 2005 17:20:52 +0100, James Dust wrote</b>
<br />> <font size="2" face="Tahoma"><span class="431281116-06102005">We are running Call
manager 4.1(3)sr1 and are having some issues with Music on hold at two
sites.</span></font>
<br />> <font size="2" face="Tahoma"><span class="431281116-06102005"></span></font>
<br />> <font size="2" face="Tahoma"><span class="431281116-06102005">We have a Media
Resource group which is being used by our main site and all of branch
offices, two offices have come back to us and have said they no longer wish to
have the 'Music on Hold' facility and would prefer no hold music at
all.</span></font>
<br />> <font size="2" face="Tahoma"><span class="431281116-06102005"></span></font>
<br />> <font size="2" face="Tahoma"><span class="431281116-06102005">I have removed
the
Media resource group from the gateway and have removed the media resource group
list and user/network hold audio sources from the phones (7970's), but after
resetting everything I am still getting the hold
music.</span></font>
<br />> <font size="2" face="Tahoma"><span class="431281116-06102005"></span></font>
<br />> <font size="2" face="Tahoma"><span class="431281116-06102005">Can anyone shed
any
light on why this is
happening?</span></font>
<br />>
<br />> <font size="2" face="Arial" color="#000080">Regards.</font>
<br />> <font size="2" face="Tahoma"><font face="Arial"><font size="3" color="#000080"><strong></strong></font></font></font>
<br />> <font size="2" face="Tahoma"><font face="Arial"><font size="3" color="#000080"><strong>James Dust
<br />> </strong></font><font size="2" color="#000080"><em>Network & Communications</em></font></font><font size="3" face="Times New Roman">
<br />> </font><b><font size="2" face="Arial" color="#000080">Charles Stanley & Co.</font></b>
<br />> <font size="2" face="Arial" color="#000080">25 Luke Street, London EC2A 4AR</font></font><font size="2" face="Tahoma"><font face="Arial">
<br />> </font><font size="2" face="Arial" color="#000080">Tel:
020-7953 2314 - Fax: 020-7150 9314</font><font size="3" face="Times New Roman">
<br />> </font><font size="2" face="Arial" color="#000080"><a href="http://www.charles-stanley.co.uk/">www.charles-stanley.co.uk</a></font>
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