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<DIV><FONT face=Tahoma size=2><SPAN class=431281116-06102005>We are running Call
manager 4.1(3)sr1 and are having some issues with Music on hold at two
sites.</SPAN></FONT></DIV>
<DIV><FONT face=Tahoma size=2><SPAN
class=431281116-06102005></SPAN></FONT> </DIV>
<DIV><FONT face=Tahoma size=2><SPAN class=431281116-06102005>We have a Media
Resource group which is being used by our main site and all of branch
offices, two offices have come back to us and have said they no longer wish to
have the 'Music on Hold' facility and would prefer no hold music at
all.</SPAN></FONT></DIV>
<DIV><FONT face=Tahoma size=2><SPAN
class=431281116-06102005></SPAN></FONT> </DIV>
<DIV><FONT face=Tahoma size=2><SPAN class=431281116-06102005>I have removed the
Media resource group from the gateway and have removed the media resource group
list and user/network hold audio sources from the phones (7970's), but after
resetting everything I am still getting the hold music.</SPAN></FONT></DIV>
<DIV><FONT face=Tahoma size=2><SPAN
class=431281116-06102005></SPAN></FONT> </DIV>
<DIV><FONT face=Tahoma size=2><SPAN class=431281116-06102005>Can anyone shed any
light on why this is happening?</SPAN></FONT></DIV>
<DIV><FONT face=Tahoma size=2></FONT> </DIV>
<DIV align=left><FONT face=Arial color=#000080 size=2>Regards.</FONT></DIV>
<DIV align=left><FONT face=Tahoma size=2><FONT face=Arial><FONT color=#000080
size=3><STRONG></STRONG></FONT></FONT></FONT> </DIV>
<DIV align=left><FONT face=Tahoma size=2><FONT face=Arial><FONT color=#000080
size=3><STRONG>James Dust<BR></STRONG></FONT><FONT color=#000080
size=2><EM>Network & Communications</EM></FONT></FONT><FONT
face="Times New Roman" size=3><BR></FONT><B><FONT face=Arial color=#000080
size=2>Charles Stanley & Co.</FONT></B><BR><FONT face=Arial color=#000080
size=2>25 Luke Street, London EC2A 4AR</FONT></FONT><FONT face=Tahoma
size=2><FONT face=Arial><BR></FONT><FONT face=Arial color=#000080 size=2>Tel:
020-7953 2314 - Fax: 020-7150 9314</FONT><FONT face="Times New Roman"
size=3><BR></FONT><FONT face=Arial color=#000080 size=2><A
href="http://www.charles-stanley.co.uk/">www.charles-stanley.co.uk</A></FONT><FONT
face="Times New Roman" size=3> </FONT></FONT></DIV>
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