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Seth,<br>
What voicemail profiles are configured on your devices? The calling
search space of those voice mail profiles are used to attempt to
forward the call to the voicemail pilot DN associated with the
voicemail profile. If the CSS of the voicemail profile does not
include the partition of the pilot the forward will return reorder.<br>
<br>
If you would like to unicast me the SDI and SDL trace from callmanager
I'd be happy to take a look.<br>
<br>
/Wes<br>
<br>
Seth Call wrote:
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<p class="MsoNormal"><font face="Arial" size="2"><span
style="font-size: 10pt; font-family: Arial;">To all,<o:p></o:p></span></font></p>
<p class="MsoNormal"><font face="Arial" size="2"><span
style="font-size: 10pt; font-family: Arial;"><o:p> </o:p></span></font></p>
<p class="MsoNormal"><font face="Arial" size="2"><span
style="font-size: 10pt; font-family: Arial;">I’m trying to do a
proof-of-concept with voicemail port
forwarding, and I’m having little luck. I’m not testing with
unity; rather testing general call routing using voicemail ports. To
explain:<o:p></o:p></span></font></p>
<p class="MsoNormal"><font face="Arial" size="2"><span
style="font-size: 10pt; font-family: Arial;"><o:p> </o:p></span></font></p>
<p class="MsoNormal"><font face="Arial" size="2"><span
style="font-size: 10pt; font-family: Arial;">I can cause a call to the
primary line on a SCCP device to
forward to a given voicemail port. (Forward All – VoiceMail checked on
the line) <o:p></o:p></span></font></p>
<p class="MsoNormal"><font face="Arial" size="2"><span
style="font-size: 10pt; font-family: Arial;"><o:p> </o:p></span></font></p>
<p class="MsoNormal"><font face="Arial" size="2"><span
style="font-size: 10pt; font-family: Arial;">Specifically, the DN of
the port I’m forwarding to is
located on either SCCP Device, CTI Route Point, or <st1:place w:st="on"><st1:PlaceName
w:st="on">CTI</st1:PlaceName> <st1:PlaceType w:st="on">Port.</st1:PlaceType></st1:place>
All three of these device types will receive the forwarded call.
However, if I
try to do a second Forward All – Voicemail on this new device with a
second voicemail port, the call does not route on. (Fast Busy)<o:p></o:p></span></font></p>
<p class="MsoNormal"><font face="Arial" size="2"><span
style="font-size: 10pt; font-family: Arial;"><o:p> </o:p></span></font></p>
<p class="MsoNormal"><font face="Arial" size="2"><span
style="font-size: 10pt; font-family: Arial;">I have also found that
just doing a simple forward on the
initial SCCP device to the second SCCP or CTI device does not work
either (with
that second device having a Forward All – Voicemail). As far as I can
tell, the port DN just isn’t routing! <o:p></o:p></span></font></p>
<p class="MsoNormal"><font face="Arial" size="2"><span
style="font-size: 10pt; font-family: Arial;"><o:p> </o:p></span></font></p>
<p class="MsoNormal"><font face="Arial" size="2"><span
style="font-size: 10pt; font-family: Arial;">Also, I know the second
device that has Forward All –
Voicemail is configured correctly in that I can call it directly, and
it will
route to the port DN it has specified.<o:p></o:p></span></font></p>
<p class="MsoNormal"><font face="Arial" size="2"><span
style="font-size: 10pt; font-family: Arial;"><o:p> </o:p></span></font></p>
<p class="MsoNormal"><font face="Arial" size="2"><span
style="font-size: 10pt; font-family: Arial;">Does anyone have any
ideas on how I can get that second
device to forward to Voicemail successfully? Maybe I’ve not configured
something correctly…<o:p></o:p></span></font></p>
<p class="MsoNormal"><font face="Arial" size="2"><span
style="font-size: 10pt; font-family: Arial;"><o:p> </o:p></span></font></p>
<p class="MsoNormal"><font face="Arial" size="2"><span
style="font-size: 10pt; font-family: Arial;">Seth<o:p></o:p></span></font></p>
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