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<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><!-- Converted from text/enriched format -->I
have submitted the debug from the adtran to adtran tech support. They indicate
that they see only</span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>one off-hook indication and then call
completion, so they say the double dial tone must be happening in the router.</span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'> </span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Thanks</span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Dave</span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'> </span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'> </span></font></p>
<p class=MsoNormal style='margin-left:.5in'><font size=2 face=Tahoma><span
style='font-size:10.0pt;font-family:Tahoma'>-----Original Message-----<br>
<b><span style='font-weight:bold'>From:</span></b> Kevin Thorngren
[mailto:kthorngr@cisco.com] <br>
<b><span style='font-weight:bold'>Sent:</span></b> </span></font><font size=2 face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'>Tuesday,
October 11, 2005</span></font><font size=2 face=Tahoma><span style='font-size:
10.0pt;font-family:Tahoma'> </span></font><font size=2 face=Tahoma><span
style='font-size:10.0pt;font-family:Tahoma'>5:04 PM</span></font><font size=2
face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'><br>
<b><span style='font-weight:bold'>To:</span></b> Roeseler, David<br>
<b><span style='font-weight:bold'>Cc:</span></b> CiscosupportUpuck
<cisco-voip@puck.nether.net><br>
<b><span style='font-weight:bold'>Subject:</span></b> Re: [cisco-voip] pstn gw
question</span></font></p>
<p class=MsoNormal style='margin-left:.5in'><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'> </span></font></p>
<div>
<p class=MsoNormal style='margin-left:.5in'><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'>Just thought of something. Is the Atlas configured for
overlap receiving? </span></font></p>
</div>
<div>
<p class=MsoNormal style='margin-left:.5in'><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'>On </span></font>Oct 11, 2005, at 5:00 PM, Kevin Thorngren wrote: </p>
</div>
<blockquote style='margin-top:5.0pt;margin-bottom:5.0pt'>
<p class=MsoNormal style='margin-left:.5in'><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'> </span></font></p>
<div>
<p class=MsoNormal style='margin-left:.5in'><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'>Hi David, </span></font></p>
</div>
<p class=MsoNormal style='margin-left:.5in'><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'> </span></font></p>
<div>
<p class=MsoNormal style='margin-left:.5in'><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'>Thanks for the traces. In the traces I see where you
initially dialed 5551111. The digits were immediately matched and the route
list was selected. Here is the signaling that occurred after the route list
selection: </span></font></p>
</div>
<p class=MsoNormal style='margin-left:.5in'><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'> </span></font></p>
<div>
<p class=MsoNormal style='margin-left:.5in'><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'>==== Call Proceeding was sent to the phone </span></font></p>
</div>
<div>
<p class=MsoNormal style='margin-left:.5in'><font
size=3 face="Times New Roman"><span style='font-size:12.0pt'>10/11/2005</span></font>
16:31:44.477 CCM|StationD: (0000007) DialedNumber dialedNumber=5551111
lineInstance=1 callReference=16777316. </p>
</div>
<div>
<p class=MsoNormal style='margin-left:.5in'><font
size=3 face="Times New Roman"><span style='font-size:12.0pt'>10/11/2005</span></font>
16:31:44.477 CCM|StationD: (0000007) CallState callState=12 lineInstance=1
callReference=16777316 </p>
</div>
<p class=MsoNormal style='margin-left:.5in'><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'> </span></font></p>
<div>
<p class=MsoNormal style='margin-left:.5in'><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'>==== Setup was sent to the H323 GW </span></font></p>
</div>
<div>
<p class=MsoNormal style='margin-left:.5in'><font
size=3 face="Times New Roman"><span style='font-size:12.0pt'>10/11/2005</span></font>
16:31:44.477 CCM|SPROCRas - { </p>
</div>
<div>
<p class=MsoNormal style='margin-left:.5in'><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'>h323-uu-pdu </span></font></p>
</div>
<div>
<p class=MsoNormal style='margin-left:.5in'><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'>{ </span></font></p>
</div>
<div>
<p class=MsoNormal style='margin-left:.5in'><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'>h323-message-body setup : </span></font></p>
</div>
<p class=MsoNormal style='margin-right:0in;margin-bottom:12.0pt;margin-left:
.5in'><font size=3 face="Times New Roman"><span style='font-size:12.0pt'> </span></font></p>
<div>
<p class=MsoNormal style='margin-left:.5in'><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'>==== The GW responded with Call Proceeding </span></font></p>
</div>
<div>
<p class=MsoNormal style='margin-left:.5in'><font
size=3 face="Times New Roman"><span style='font-size:12.0pt'>10/11/2005</span></font>
16:31:44.493 CCM|{ </p>
</div>
<div>
<p class=MsoNormal style='margin-left:.5in'><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'>h323-uu-pdu </span></font></p>
</div>
<div>
<p class=MsoNormal style='margin-left:.5in'><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'>{ </span></font></p>
</div>
<div>
<p class=MsoNormal style='margin-left:.5in'><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'>h323-message-body callProceeding : </span></font></p>
</div>
<p class=MsoNormal style='margin-left:.5in'><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'> </span></font></p>
<div>
<p class=MsoNormal style='margin-left:.5in'><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'>==== Then a Progress message was sent by the GW to the
CCM </span></font></p>
</div>
<div>
<p class=MsoNormal style='margin-left:.5in'><font
size=3 face="Times New Roman"><span style='font-size:12.0pt'>10/11/2005</span></font>
16:31:45.149 CCM|SPROCRas - { </p>
</div>
<div>
<p class=MsoNormal style='margin-left:.5in'><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'>h323-uu-pdu </span></font></p>
</div>
<div>
<p class=MsoNormal style='margin-left:.5in'><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'>{ </span></font></p>
</div>
<div>
<p class=MsoNormal style='margin-left:.5in'><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'>h323-message-body progress : </span></font></p>
</div>
<p class=MsoNormal style='margin-left:.5in'><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'> </span></font></p>
<div>
<p class=MsoNormal style='margin-left:.5in'><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'>==== Call Proceeding is displayed on the phone </span></font></p>
</div>
<div>
<p class=MsoNormal style='margin-left:.5in'><font
size=3 face="Times New Roman"><span style='font-size:12.0pt'>10/11/2005</span></font>
16:31:45.165 CCM|StationD: (0000007) DisplayPromptStatus timeOut=0 Status='Ä‑'
content='Call Proceed' line=1 CI=16777316 ver=84000006. </p>
</div>
<p class=MsoNormal style='margin-left:.5in'><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'> </span></font></p>
<div>
<p class=MsoNormal style='margin-left:.5in'><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'>The audio is opened after this. Then you dial the
digit 5551111 again. </span></font></p>
</div>
<p class=MsoNormal style='margin-left:.5in'><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'> </span></font></p>
<div>
<p class=MsoNormal style='margin-left:.5in'><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'>The call is actually setup through the 3725 GW to the
Atlas 800. For some reason we are not getting back from the Atlas 800 a connect
message. It would seem the second set of digits are telling the Atlas 800 where
to dial. I am not familiar with this device. On the 3725 you can use
"debug isdn q931" to see what signaling has happening between the
3725 and the Atlas. Not sure what kind of diags are available there but I would
recommend continuing from there at this point. The problem does not seem to be
with the CCM. </span></font></p>
</div>
<p class=MsoNormal style='margin-left:.5in'><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'> </span></font></p>
<div>
<p class=MsoNormal style='margin-left:.5in'><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'>HTH, </span></font></p>
</div>
<div>
<p class=MsoNormal style='margin-left:.5in'><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'>Kevin </span></font></p>
</div>
<div>
<p class=MsoNormal style='margin-left:.5in'><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'>On </span></font>Oct 11, 2005, at 4:36 PM, Roeseler, David wrote: </p>
</div>
<blockquote style='margin-top:5.0pt;margin-bottom:5.0pt'>
<p class=MsoNormal style='margin-left:.5in'><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'> </span></font></p>
<div>
<p class=MsoNormal style='margin-left:.5in'><font size=5 color=navy
face="Times New Roman"><span style='font-size:18.0pt;color:navy'>Kevin,</span></font>
</p>
</div>
<div>
<p class=MsoNormal style='margin-left:.5in'><font size=5 color=navy
face="Times New Roman"><span style='font-size:18.0pt;color:navy'>Attached is
the debug. The calling party is 2670001, the called party is 5551111.</span></font>
</p>
</div>
<div>
<p class=MsoNormal style='margin-left:.5in'><font size=5 color=navy
face="Times New Roman"><span style='font-size:18.0pt;color:navy'>The call
initally gives me another dial tone, then I dial the number again to
successfully complete.</span></font> </p>
</div>
<div>
<p class=MsoNormal style='margin-left:.5in'><font size=5 color=navy
face="Times New Roman"><span style='font-size:18.0pt;color:navy'> </span></font>
</p>
</div>
<div>
<p class=MsoNormal style='margin-left:.5in'><font size=5 color=navy
face="Times New Roman"><span style='font-size:18.0pt;color:navy'>Thanks</span></font>
</p>
</div>
<div>
<p class=MsoNormal style='margin-left:.5in'><font size=5 color=navy
face="Times New Roman"><span style='font-size:18.0pt;color:navy'> </span></font>
</p>
</div>
<div>
<p class=MsoNormal style='margin-left:.5in'><font size=3 face=Tahoma><span
style='font-size:12.0pt;font-family:Tahoma'>-----Original Message-----</span></font>
</p>
</div>
<div>
<p class=MsoNormal style='margin-left:.5in'><b><font size=3 face=Tahoma><span
style='font-size:12.0pt;font-family:Tahoma;font-weight:bold'>From:</span></font></b><font
face=Tahoma><span style='font-family:Tahoma'> Kevin Thorngren
[mailto:kthorngr@cisco.com]</span></font> </p>
</div>
<div>
<p class=MsoNormal style='margin-left:.5in'><b><font size=3 face=Tahoma><span
style='font-size:12.0pt;font-family:Tahoma;font-weight:bold'>Sent:</span></font></b><font
face=Tahoma><span style='font-family:Tahoma'> </span></font><font
face=Tahoma><span style='font-family:Tahoma'>Tuesday, October 11, 2005</span></font><font
face=Tahoma><span style='font-family:Tahoma'> </span></font><font
face=Tahoma><span style='font-family:Tahoma'>1:50 PM</span></font> </p>
</div>
<div>
<p class=MsoNormal style='margin-left:.5in'><b><font size=3 face=Tahoma><span
style='font-size:12.0pt;font-family:Tahoma;font-weight:bold'>To:</span></font></b><font
face=Tahoma><span style='font-family:Tahoma'> Roeseler, David</span></font> </p>
</div>
<div>
<p class=MsoNormal style='margin-left:.5in'><b><font size=3 face=Tahoma><span
style='font-size:12.0pt;font-family:Tahoma;font-weight:bold'>Cc:</span></font></b><font
face=Tahoma><span style='font-family:Tahoma'> cisco-voip@puck.nether.net</span></font>
</p>
</div>
<div>
<p class=MsoNormal style='margin-left:.5in'><b><font size=3 face=Tahoma><span
style='font-size:12.0pt;font-family:Tahoma;font-weight:bold'>Subject:</span></font></b><font
face=Tahoma><span style='font-family:Tahoma'> Re: [cisco-voip] pstn gw question</span></font>
</p>
</div>
<div>
<p class=MsoNormal style='margin-left:.5in'><font size=5 face="Times New Roman"><span
style='font-size:18.0pt'> </span></font> </p>
</div>
<div>
<p class=MsoNormal style='margin-left:.5in'><font size=5 face="Times New Roman"><span
style='font-size:18.0pt'>Yep, that does sound strange. Guess I would start by
looking at all the patterns you have configured. You can do this by going to
Route Plan > Route Plan Report > Click on "View in File" on the
right side of the page. Save the CSV file and look through the patterns.</span></font>
</p>
</div>
<div>
<p class=MsoNormal style='margin-left:.5in'><font size=5 face="Times New Roman"><span
style='font-size:18.0pt'> </span></font> </p>
</div>
<div>
<p class=MsoNormal style='margin-left:.5in'><font size=5 face="Times New Roman"><span
style='font-size:18.0pt'>The next step would be to look at Detailed CCM traces
of the call. Need to look at the traces from the server where the phone is
registered. Feel free to send the traces to me if you would like. Please
provide the calling number called number and call time.</span></font> </p>
</div>
<div>
<p class=MsoNormal style='margin-left:.5in'><font size=5 face="Times New Roman"><span
style='font-size:18.0pt'> </span></font> </p>
</div>
<div>
<p class=MsoNormal style='margin-left:.5in'><font size=5 face="Times New Roman"><span
style='font-size:18.0pt'>Kevin</span></font> </p>
</div>
<div>
<p class=MsoNormal style='margin-left:.5in'><font size=5 face="Times New Roman"><span
style='font-size:18.0pt'>On </span></font><font
size=5><span style='font-size:18.0pt'>Oct 11, 2005</span></font><font size=5><span
style='font-size:18.0pt'>, at </span></font><font size=5><span
style='font-size:18.0pt'>12:58 PM</span></font><font size=5><span
style='font-size:18.0pt'>, Roeseler, David wrote:</span></font> </p>
</div>
<blockquote style='margin-top:5.0pt;margin-bottom:5.0pt'>
<div>
<p class=MsoNormal style='margin-left:.5in'><font size=5 face="Times New Roman"><span
style='font-size:18.0pt'> </span></font> </p>
</div>
<div>
<p class=MsoNormal style='margin-left:.5in'><font size=5 face=Arial><span
style='font-size:18.0pt;font-family:Arial'>I have setup my pstn gw with basic
defaults and am just trying to get intial connections.</span></font><font
size=5><span style='font-size:18.0pt'> </span></font></p>
</div>
<div>
<p class=MsoNormal style='margin-left:.5in'><font size=5 face=Arial><span
style='font-size:18.0pt;font-family:Arial'>From the IP phone on the call
manager when I dial a pstn number, I get a dial tone after the</span></font><font
size=5><span style='font-size:18.0pt'> </span></font></p>
</div>
<div>
<p class=MsoNormal style='margin-left:.5in'><font size=5 face=Arial><span
style='font-size:18.0pt;font-family:Arial'>Seven digits, I then dial the number
again and the call completes successfully.</span></font><font size=5><span
style='font-size:18.0pt'> </span></font></p>
</div>
<div>
<p class=MsoNormal style='margin-left:.5in'><font size=5 face=Arial><span
style='font-size:18.0pt;font-family:Arial'> </span></font><font size=5><span
style='font-size:18.0pt'> </span></font></p>
</div>
<div>
<p class=MsoNormal style='margin-left:.5in'><font size=5 face=Arial><span
style='font-size:18.0pt;font-family:Arial'>This is my setup</span></font><font
size=5><span style='font-size:18.0pt'> </span></font></p>
</div>
<div>
<p class=MsoNormal style='margin-left:.5in'><font size=5 face=Arial><span
style='font-size:18.0pt;font-family:Arial'>7970 - CCM4.1.3--3725/H323/1MFT1/</span></font><font
size=5 face="Lucida Grande"><span style='font-size:18.0pt;font-family:"Lucida Grande"'>à</span></font><font
size=5 face=Arial><span style='font-size:18.0pt;font-family:Arial'> Atlas800 </span></font><font
size=5 face="Lucida Grande"><span style='font-size:18.0pt;font-family:"Lucida Grande"'>à</span></font><font
size=5 face=Arial><span style='font-size:18.0pt;font-family:Arial'>FXS phone.</span></font><font
size=5><span style='font-size:18.0pt'> </span></font></p>
</div>
<div>
<p class=MsoNormal style='margin-left:.5in'><font size=5 face=Arial><span
style='font-size:18.0pt;font-family:Arial'> </span></font><font size=5><span
style='font-size:18.0pt'> </span></font></p>
</div>
<div>
<p class=MsoNormal style='margin-left:.5in'><font size=5 face=Arial><span
style='font-size:18.0pt;font-family:Arial'>The fxs is 5551111</span></font><font
size=5><span style='font-size:18.0pt'> </span></font></p>
</div>
<div>
<p class=MsoNormal style='margin-left:.5in'><font size=5 face=Arial><span
style='font-size:18.0pt;font-family:Arial'>The ip is 3651111</span></font><font
size=5><span style='font-size:18.0pt'> </span></font></p>
</div>
<div>
<p class=MsoNormal style='margin-left:.5in'><font size=5 face=Arial><span
style='font-size:18.0pt;font-family:Arial'> </span></font><font size=5><span
style='font-size:18.0pt'> </span></font></p>
</div>
<div>
<p class=MsoNormal style='margin-left:.5in'><font size=5 face=Arial><span
style='font-size:18.0pt;font-family:Arial'>The calls complete either direction,
however I have to dial twice?</span></font><font size=5><span style='font-size:
18.0pt'> </span></font></p>
</div>
<div>
<p class=MsoNormal style='margin-left:.5in'><font size=5 face=Arial><span
style='font-size:18.0pt;font-family:Arial'> </span></font><font size=5><span
style='font-size:18.0pt'> </span></font></p>
</div>
<div>
<p class=MsoNormal style='margin-left:.5in'><font size=5 face=Arial><span
style='font-size:18.0pt;font-family:Arial'> </span></font><font size=5><span
style='font-size:18.0pt'> </span></font></p>
</div>
<div>
<p class=MsoNormal style='margin-left:.5in'><font size=5 face=Arial><span
style='font-size:18.0pt;font-family:Arial'>Dave Roeseler</span></font><font
size=5><span style='font-size:18.0pt'> </span></font></p>
</div>
<div>
<p class=MsoNormal style='margin-left:.5in'><font size=5 face=Arial><span
style='font-size:18.0pt;font-family:Arial'>System Engineer</span></font><font
size=5><span style='font-size:18.0pt'> </span></font></p>
</div>
<div>
<p class=MsoNormal style='margin-left:.5in'><font size=5 face=Arial><span
style='font-size:18.0pt;font-family:Arial'>Harris Corporation</span></font><font
size=5><span style='font-size:18.0pt'> </span></font></p>
</div>
<div>
<p class=MsoNormal style='margin-left:.5in'><font size=5 color=blue face=Arial><span
style='font-size:18.0pt;font-family:Arial;color:blue'>droesele@harris.com</span></font><font
size=5><span style='font-size:18.0pt'> </span></font></p>
</div>
<div>
<p class=MsoNormal style='margin-left:.5in'><font size=7 face="Times New Roman"><span
style='font-size:36.0pt'> </span></font><font size=5><span
style='font-size:18.0pt'> </span></font></p>
</div>
<div>
<p class=MsoNormal style='margin-left:.5in'><font size=7 face="Times New Roman"><span
style='font-size:36.0pt'> </span></font><font size=5><span
style='font-size:18.0pt'> </span></font></p>
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<p class=MsoNormal style='margin-left:.5in'><font size=5 face="Times New Roman"><span
style='font-size:18.0pt'>_______________________________________________</span></font>
</p>
</div>
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<p class=MsoNormal style='margin-left:.5in'><font size=5 face="Times New Roman"><span
style='font-size:18.0pt'>cisco-voip mailing list</span></font> </p>
</div>
<div>
<p class=MsoNormal style='margin-left:.5in'><font size=5 face="Times New Roman"><span
style='font-size:18.0pt'>cisco-voip@puck.nether.net</span></font> </p>
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<p class=MsoNormal style='margin-left:.5in'><font size=5 face="Times New Roman"><span
style='font-size:18.0pt'>https://puck.nether.net/mailman/listinfo/cisco-voip</span></font>
</p>
</div>
</blockquote>
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<p class=MsoNormal style='margin-left:.5in'><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'><ccmdebug.txt> </span></font></p>
</div>
</blockquote>
</blockquote>
</div>
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