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<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>1)&nbsp; Both profiles are unique, with
their own pilots.<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>2)&nbsp; I should be clear&#8230; these
pilot numbers are not pointing to a &#8216;true&#8217; voicemail.&nbsp; For
instance, I have set the DN to both pilots to a SCCP device as well as to a
line on a CTI Route Point on which sits an application which will answer and
stream some sample media. &nbsp;There is no true voicemail behavior, i.e.,
mailbox lookup&#8230;. If the app gets the call, it answers and streams
media.&nbsp; <o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p>&nbsp;</o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>The simple application will answer
correctly and stream media in the scenario I described earlier (i.e., call the
CTI Route Point with CFA &#8211; VM, or the SCCP device with CFA &#8211; VM),
however, if I have the SCCP device&#8217;s CFA &#8211;(no VM) to the CTI Route
Point&#8217;s DN on line 1, and if I set CFA &#8211; VM on that CTI Route Point
line that is dialed by the CFA to point to a final destination&#8230; the call
does not route.&nbsp; <o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p>&nbsp;</o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Call Flow &#8211; Device Layout<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p>&nbsp;</o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Devices:<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p>&nbsp;</o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>1000@SEP11112222333 &#8230; has CFA (no
VM) of 25000/Good-CSS<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p>&nbsp;</o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>25000@CTIRoute1&nbsp; &#8230; CFA &#8211;
VM to pilot of 50000/Good-CSS<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p>&nbsp;</o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>50000@SEPCCCCDDDDFFFF&nbsp; <o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p>&nbsp;</o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Failure Call:<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p>&nbsp;</o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Random SCCP Device dials 1000 -&gt;&nbsp; CFA
Invoked on 1000@SEP111122223333 to 25000 -&gt;&nbsp; CFA-VM Invoked on 25000@CTIRoute1
to 50000 -&gt; 50000@SEPCCCCDDDDFFFF never rings! Doh!<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p>&nbsp;</o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Success Call:<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p>&nbsp;</o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Random SCCP device dials 25000 -&gt;
CFA-VM Invoked on 25000@CTIRoute1 to 50000 -&gt; 50000@SEPCCCCDDDDFFFF does
ring!&nbsp;&nbsp; (as a side note, I can change SEPCCCCDDDDFFFF to a second <st1:Street
w:st="on"><st1:address w:st="on">CTI Route</st1:address></st1:Street> point on
which sits the streaming app I mention, and the app answers and streams)<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p>&nbsp;</o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p>&nbsp;</o:p></span></font></p>

<p class=MsoNormal style='margin-left:.5in;text-indent:-.25in;mso-list:l0 level1 lfo1'><![if !supportLists]><font
size=2 color=navy face=Arial><span style='font-size:10.0pt;font-family:Arial;
color:navy'><span style='mso-list:Ignore'>3)<font size=1 face="Times New Roman"><span
style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></font></span></span></font><![endif]><font
size=2 color=navy face=Arial><span style='font-size:10.0pt;font-family:Arial;
color:navy'>I&#8217;m not having a problem with a production system or
production voicemail, however, I am trying to do a simple proof-of-concept so that
I can do some other things.&nbsp; I&#8217;m surprised this hasn&#8217;t
worked.&nbsp; I don&#8217;t want to open a case until I read the logs&#8230;
something very well may stand out.<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p>&nbsp;</o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Thanks for your help Wes&#8230; I really
have only one question for you&#8230; do you think this should work in theory?<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><br>
Seth<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p>&nbsp;</o:p></span></font></p>

<div>

<div class=MsoNormal align=center style='text-align:center'><font size=3
color=black face="Times New Roman"><span style='font-size:12.0pt;color:windowtext'>

<hr size=2 width="100%" align=center tabindex=-1>

</span></font></div>

<p class=MsoNormal><b><font size=2 color=black face=Tahoma><span
style='font-size:10.0pt;font-family:Tahoma;color:windowtext;font-weight:bold'>From:</span></font></b><font
size=2 color=black face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma;
color:windowtext'> Wes Sisk [mailto:wsisk@cisco.com] <br>
<b><span style='font-weight:bold'>Sent:</span></b> Wednesday, October 12, 2005
12:16 PM<br>
<b><span style='font-weight:bold'>To:</span></b> Seth Call<br>
<b><span style='font-weight:bold'>Cc:</span></b> cisco-voip@puck.nether.net<br>
<b><span style='font-weight:bold'>Subject:</span></b> RE: [cisco-voip] Forward
to VoiceMail issues</span></font><font color=black><span style='color:windowtext'><o:p></o:p></span></font></p>

</div>

<p class=MsoNormal><font size=3 color=black face="Times New Roman"><span
style='font-size:12.0pt'><o:p>&nbsp;</o:p></span></font></p>

<div>

<p class=MsoNormal><font size=2 color=blue face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:blue'>do the 2 voicemail profiles use different
pilot numbers and are they different voicemail systems?&nbsp; what is the
behavior of those voicemail systems if they receive a request for&nbsp;a
mailbox that does not exist?</span></font><font color=black><span
style='color:windowtext'><o:p></o:p></span></font></p>

</div>

<div>

<p class=MsoNormal><font size=3 color=black face="Times New Roman"><span
style='font-size:12.0pt;color:windowtext'>&nbsp;<o:p></o:p></span></font></p>

</div>

<div>

<p class=MsoNormal><font size=2 color=blue face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:blue'>Pls open a TAC SR, attach the ccm and SDL
traces, and send me the case number.</span></font><font color=black><span
style='color:windowtext'><o:p></o:p></span></font></p>

</div>

<div>

<p class=MsoNormal><font size=3 color=black face="Times New Roman"><span
style='font-size:12.0pt;color:windowtext'>&nbsp;<o:p></o:p></span></font></p>

</div>

<div>

<p class=MsoNormal><font size=2 color=blue face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:blue'>/Wes</span></font><font color=black><span
style='color:windowtext'><o:p></o:p></span></font></p>

</div>

<div>

<p class=MsoNormal><font size=3 color=black face="Times New Roman"><span
style='font-size:12.0pt;color:windowtext'>&nbsp;<o:p></o:p></span></font></p>

</div>

<div>

<p class=MsoNormal><font size=3 color=black face="Times New Roman"><span
style='font-size:12.0pt;color:windowtext'>&nbsp;<o:p></o:p></span></font></p>

</div>

<p class=MsoNormal style='margin-bottom:12.0pt'><font size=2 color=black
face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma;color:windowtext'>-----Original
Message-----<br>
<b><span style='font-weight:bold'>From:</span></b> Seth Call
[mailto:scall@metreos.com]<br>
<b><span style='font-weight:bold'>Sent:</span></b> Wednesday, October 12, 2005
9:53 AM<br>
<b><span style='font-weight:bold'>To:</span></b> Wes Sisk<br>
<b><span style='font-weight:bold'>Cc:</span></b> cisco-voip@puck.nether.net<br>
<b><span style='font-weight:bold'>Subject:</span></b> RE: [cisco-voip] Forward
to VoiceMail issues</span></font><font color=black><span style='color:windowtext'><o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Thank you for replying Wes.<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p>&nbsp;</o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>The CSSs are not an issue, I
believe.&nbsp; Allow me to reword:<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p>&nbsp;</o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Two devices have Forward All &#8211;
VoiceMail, both with unique VM Profiles.&nbsp;&nbsp; I can call each device
individually, and both will correctly route to the specified VM DN.&nbsp;&nbsp;
<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p>&nbsp;</o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>I then take of CFA-VM, and do a regular
forward from device 1 to device 2 (Voicemail checkbox unchecked, etc).&nbsp;
The second device which is being forwarded to has a CFA-VM that I just tested
directly&#8230; yet the call doesn&#8217;t route to VM.<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p>&nbsp;</o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>I&#8217;m admittedly not that strong at
looking at the traces.&nbsp; Even knowing where to start is helpful:&nbsp;
I&#8217;ll take a look.&nbsp; <o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p>&nbsp;</o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Thanks, <o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Seth<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p>&nbsp;</o:p></span></font></p>

<div>

<div class=MsoNormal align=center style='text-align:center'><font size=3
color=black face="Times New Roman"><span style='font-size:12.0pt;color:windowtext'>

<hr size=2 width="100%" align=center tabIndex=-1>

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<p class=MsoNormal><b><font size=2 color=black face=Tahoma><span
style='font-size:10.0pt;font-family:Tahoma;color:windowtext;font-weight:bold'>From:</span></font></b><font
size=2 color=black face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma;
color:windowtext'> Wes Sisk [mailto:wsisk@cisco.com] <br>
<b><span style='font-weight:bold'>Sent:</span></b> Tuesday, October 11, 2005
8:22 PM<br>
<b><span style='font-weight:bold'>To:</span></b> Seth Call<br>
<b><span style='font-weight:bold'>Cc:</span></b> cisco-voip@puck.nether.net<br>
<b><span style='font-weight:bold'>Subject:</span></b> Re: [cisco-voip] Forward
to VoiceMail issues</span></font><font color=black><span style='color:windowtext'><o:p></o:p></span></font></p>

</div>

<p class=MsoNormal><font size=3 color=black face="Times New Roman"><span
style='font-size:12.0pt'><o:p>&nbsp;</o:p></span></font></p>

<p class=MsoNormal><font size=3 color=black face="Times New Roman"><span
style='font-size:12.0pt'>Seth,<br>
What voicemail profiles are configured on your devices?&nbsp; The calling
search space of those voice mail profiles are used to attempt to forward the
call to the voicemail pilot DN associated with the voicemail profile.&nbsp; If
the CSS of the voicemail profile does not include the partition of the pilot
the forward will return reorder.<br>
<br>
If you would like to unicast me the SDI and SDL trace from callmanager I'd be
happy to take a look.<br>
<br>
/Wes<br>
<br>
Seth Call wrote: <o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 color=black face=Arial><span style='font-size:
10.0pt;font-family:Arial'><U1:SMARTTAGTYPE name="PlaceName" namespaceuri="urn:schemas-microsoft-com:office:smarttags"><U1:SMARTTAGTYPE name="PlaceType" namespaceuri="urn:schemas-microsoft-com:office:smarttags"><U1:SMARTTAGTYPE name="place" namespaceuri="urn:schemas-microsoft-com:office:smarttags" downloadurl="http://www.5iantlavalamp.com/"></U1:SMARTTAGTYPE></U1:SMARTTAGTYPE></U1:SMARTTAGTYPE>To
all,<U1:P></U1:P></span></font><o:p></o:p></p>

<p class=MsoNormal><font size=2 color=black face=Arial><span style='font-size:
10.0pt;font-family:Arial'><U1:P>&nbsp;</U1:P></span></font><o:p></o:p></p>

<p class=MsoNormal><font size=2 color=black face=Arial><span style='font-size:
10.0pt;font-family:Arial'>I&#8217;m trying to do a proof-of-concept with
voicemail port forwarding, and I&#8217;m having little luck.&nbsp; I&#8217;m
not testing with unity; rather testing general call routing using voicemail
ports.&nbsp; To explain:<U1:P></U1:P></span></font><o:p></o:p></p>

<p class=MsoNormal><font size=2 color=black face=Arial><span style='font-size:
10.0pt;font-family:Arial'><U1:P>&nbsp;</U1:P></span></font><o:p></o:p></p>

<p class=MsoNormal><font size=2 color=black face=Arial><span style='font-size:
10.0pt;font-family:Arial'>I can cause a call to the primary line on a SCCP
device to forward to a given voicemail port. (Forward All &#8211; VoiceMail
checked on the line) <U1:P></U1:P></span></font><o:p></o:p></p>

<p class=MsoNormal><font size=2 color=black face=Arial><span style='font-size:
10.0pt;font-family:Arial'><U1:P>&nbsp;</U1:P></span></font><o:p></o:p></p>

<p class=MsoNormal><font size=2 color=black face=Arial><span style='font-size:
10.0pt;font-family:Arial'>Specifically, the DN of the port I&#8217;m forwarding
to is located on either SCCP Device, CTI Route Point, or <st1:place w:st="on"><st1:PlaceName
 u2_x003a_st="on" w:st="on">CTI</st1:PlaceName> <st1:PlaceType u2_x003a_st="on"
 w:st="on">Port.</st1:PlaceType></st1:place>&nbsp; All three of these device
types will receive the forwarded call.&nbsp; However, if I try to do a second
Forward All &#8211; Voicemail on this new device with a second voicemail port,
the call does not route on. (Fast Busy)<U1:P></U1:P></span></font><o:p></o:p></p>

<p class=MsoNormal><font size=2 color=black face=Arial><span style='font-size:
10.0pt;font-family:Arial'><U1:P>&nbsp;</U1:P></span></font><o:p></o:p></p>

<p class=MsoNormal><font size=2 color=black face=Arial><span style='font-size:
10.0pt;font-family:Arial'>I have also found that just doing a simple forward on
the initial SCCP device to the second SCCP or CTI device does not work either
(with that second device having a Forward All &#8211; Voicemail).&nbsp; As far
as I can tell, the port DN just isn&#8217;t routing!&nbsp; <U1:P></U1:P></span></font><o:p></o:p></p>

<p class=MsoNormal><font size=2 color=black face=Arial><span style='font-size:
10.0pt;font-family:Arial'><U1:P>&nbsp;</U1:P></span></font><o:p></o:p></p>

<p class=MsoNormal><font size=2 color=black face=Arial><span style='font-size:
10.0pt;font-family:Arial'>Also, I know the second device that has Forward All
&#8211; Voicemail is configured correctly in that I can call it directly, and it
will route to the port DN it has specified.<U1:P></U1:P></span></font><o:p></o:p></p>

<p class=MsoNormal><font size=2 color=black face=Arial><span style='font-size:
10.0pt;font-family:Arial'><U1:P>&nbsp;</U1:P></span></font><o:p></o:p></p>

<p class=MsoNormal><font size=2 color=black face=Arial><span style='font-size:
10.0pt;font-family:Arial'>Does anyone have any ideas on how I can get that
second device to forward to Voicemail successfully?&nbsp; Maybe I&#8217;ve not
configured something correctly&#8230;<U1:P></U1:P></span></font><o:p></o:p></p>

<p class=MsoNormal><font size=2 color=black face=Arial><span style='font-size:
10.0pt;font-family:Arial'><U1:P>&nbsp;</U1:P></span></font><o:p></o:p></p>

<p class=MsoNormal><font size=2 color=black face=Arial><span style='font-size:
10.0pt;font-family:Arial'>Seth<U1:P></U1:P></span></font><o:p></o:p></p>

<pre wrap=""><font size=2 color=black face="Courier New"><span
style='font-size:10.0pt'><o:p>&nbsp;</o:p></span></font></pre><pre
style='text-align:center'><font size=2 color=black face="Courier New"><span
style='font-size:10.0pt'><o:p>&nbsp;</o:p></span></font></pre><pre
style='text-align:center'><font size=2 color=black face="Courier New"><span
style='font-size:10.0pt'><o:p>&nbsp;</o:p></span></font></pre><pre
style='text-align:center'><font size=2 color=black face="Courier New"><span
style='font-size:10.0pt'>

<hr size=4 width="90%" align=center>

</span></font></pre><pre style='text-align:center'><font size=2 color=black
face="Courier New"><span style='font-size:10.0pt'><o:p>&nbsp;</o:p></span></font></pre><pre
style='text-align:center'><font size=2 color=black face="Courier New"><span
style='font-size:10.0pt'><o:p>&nbsp;</o:p></span></font></pre><pre><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt'><o:p>&nbsp;</o:p></span></font></pre><pre><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt'>_______________________________________________<o:p></o:p></span></font></pre><pre><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt'>cisco-voip mailing list<o:p></o:p></span></font></pre><pre><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt'><a
href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><o:p></o:p></span></font></pre><pre><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt'><a
href="https://puck.nether.net/mailman/listinfo/cisco-voip">https://puck.nether.net/mailman/listinfo/cisco-voip</a><o:p></o:p></span></font></pre><pre><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt'>&nbsp; <o:p></o:p></span></font></pre></div>

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