<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:st1="urn:schemas-microsoft-com:office:smarttags" xmlns="http://www.w3.org/TR/REC-html40">

<head>
<meta http-equiv=Content-Type content="text/html; charset=us-ascii">
<meta name=Generator content="Microsoft Word 11 (filtered medium)">
<!--[if !mso]>
<style>
v\:* {behavior:url(#default#VML);}
o\:* {behavior:url(#default#VML);}
w\:* {behavior:url(#default#VML);}
.shape {behavior:url(#default#VML);}
</style>
<![endif]--><o:SmartTagType
 namespaceuri="urn:schemas-microsoft-com:office:smarttags" name="PlaceType"/>
<o:SmartTagType namespaceuri="urn:schemas-microsoft-com:office:smarttags"
 name="PlaceName"/>
<o:SmartTagType namespaceuri="urn:schemas-microsoft-com:office:smarttags"
 name="place"/>
<!--[if !mso]>
<style>
st1\:*{behavior:url(#default#ieooui) }
</style>
<![endif]-->
<style>
<!--
 /* Font Definitions */
 @font-face
        {font-family:Tahoma;
        panose-1:2 11 6 4 3 5 4 4 2 4;}
 /* Style Definitions */
 p.MsoNormal, li.MsoNormal, div.MsoNormal
        {margin:0in;
        margin-bottom:.0001pt;
        font-size:12.0pt;
        font-family:"Times New Roman";
        color:black;}
a:link, span.MsoHyperlink
        {color:blue;
        text-decoration:underline;}
a:visited, span.MsoHyperlinkFollowed
        {color:purple;
        text-decoration:underline;}
pre
        {margin:0in;
        margin-bottom:.0001pt;
        font-size:10.0pt;
        font-family:"Courier New";
        color:black;}
span.EmailStyle17
        {mso-style-type:personal;
        font-family:Arial;
        color:windowtext;}
span.EmailStyle19
        {mso-style-type:personal-reply;
        font-family:Arial;
        color:navy;}
@page Section1
        {size:8.5in 11.0in;
        margin:1.0in 1.25in 1.0in 1.25in;}
div.Section1
        {page:Section1;}
-->
</style>
<!--[if gte mso 9]><xml>
 <o:shapedefaults v:ext="edit" spidmax="1026" />
</xml><![endif]--><!--[if gte mso 9]><xml>
 <o:shapelayout v:ext="edit">
  <o:idmap v:ext="edit" data="1" />
 </o:shapelayout></xml><![endif]-->
</head>

<body bgcolor=white lang=EN-US link=blue vlink=purple>

<div class=Section1>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Thank you for replying Wes.<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p>&nbsp;</o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>The CSSs are not an issue, I
believe.&nbsp; Allow me to reword:<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p>&nbsp;</o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Two devices have Forward All &#8211;
VoiceMail, both with unique VM Profiles.&nbsp;&nbsp; I can call each device
individually, and both will correctly route to the specified VM DN.&nbsp;&nbsp;
<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p>&nbsp;</o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>I then take of CFA-VM, and do a regular
forward from device 1 to device 2 (Voicemail checkbox unchecked, etc).&nbsp; The
second device which is being forwarded to has a CFA-VM that I just tested
directly&#8230; yet the call doesn&#8217;t route to VM.<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p>&nbsp;</o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>I&#8217;m admittedly not that strong at
looking at the traces.&nbsp; Even knowing where to start is helpful:&nbsp; I&#8217;ll
take a look.&nbsp; <o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p>&nbsp;</o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Thanks, <o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Seth<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p>&nbsp;</o:p></span></font></p>

<div>

<div class=MsoNormal align=center style='text-align:center'><font size=3
color=black face="Times New Roman"><span style='font-size:12.0pt;color:windowtext'>

<hr size=2 width="100%" align=center tabindex=-1>

</span></font></div>

<p class=MsoNormal><b><font size=2 color=black face=Tahoma><span
style='font-size:10.0pt;font-family:Tahoma;color:windowtext;font-weight:bold'>From:</span></font></b><font
size=2 color=black face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma;
color:windowtext'> Wes Sisk [mailto:wsisk@cisco.com] <br>
<b><span style='font-weight:bold'>Sent:</span></b> Tuesday, October 11, 2005
8:22 PM<br>
<b><span style='font-weight:bold'>To:</span></b> Seth Call<br>
<b><span style='font-weight:bold'>Cc:</span></b> cisco-voip@puck.nether.net<br>
<b><span style='font-weight:bold'>Subject:</span></b> Re: [cisco-voip] Forward
to VoiceMail issues</span></font><font color=black><span style='color:windowtext'><o:p></o:p></span></font></p>

</div>

<p class=MsoNormal><font size=3 color=black face="Times New Roman"><span
style='font-size:12.0pt'><o:p>&nbsp;</o:p></span></font></p>

<p class=MsoNormal><font size=3 color=black face="Times New Roman"><span
style='font-size:12.0pt'>Seth,<br>
What voicemail profiles are configured on your devices?&nbsp; The calling
search space of those voice mail profiles are used to attempt to forward the
call to the voicemail pilot DN associated with the voicemail profile.&nbsp; If
the CSS of the voicemail profile does not include the partition of the pilot
the forward will return reorder.<br>
<br>
If you would like to unicast me the SDI and SDL trace from callmanager I'd be
happy to take a look.<br>
<br>
/Wes<br>
<br>
Seth Call wrote: <o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 color=black face=Arial><span style='font-size:
10.0pt;font-family:Arial'><u1:SmartTagType namespaceuri="urn:schemas-microsoft-com:office:smarttags" name="PlaceName"><u1:SmartTagType namespaceuri="urn:schemas-microsoft-com:office:smarttags" name="PlaceType"><u1:SmartTagType namespaceuri="urn:schemas-microsoft-com:office:smarttags" name="place" downloadurl="http://www.5iantlavalamp.com/"></u1:SmartTagType></u1:SmartTagType></u1:SmartTagType>To
all,<u1:p></u1:p></span></font><o:p></o:p></p>

<p class=MsoNormal><font size=2 color=black face=Arial><span style='font-size:
10.0pt;font-family:Arial'><u1:p>&nbsp;</u1:p></span></font><o:p></o:p></p>

<p class=MsoNormal><font size=2 color=black face=Arial><span style='font-size:
10.0pt;font-family:Arial'>I&#8217;m trying to do a proof-of-concept with
voicemail port forwarding, and I&#8217;m having little luck.&nbsp; I&#8217;m
not testing with unity; rather testing general call routing using voicemail
ports.&nbsp; To explain:<u1:p></u1:p></span></font><o:p></o:p></p>

<p class=MsoNormal><font size=2 color=black face=Arial><span style='font-size:
10.0pt;font-family:Arial'><u1:p>&nbsp;</u1:p></span></font><o:p></o:p></p>

<p class=MsoNormal><font size=2 color=black face=Arial><span style='font-size:
10.0pt;font-family:Arial'>I can cause a call to the primary line on a SCCP
device to forward to a given voicemail port. (Forward All &#8211; VoiceMail
checked on the line) <u1:p></u1:p></span></font><o:p></o:p></p>

<p class=MsoNormal><font size=2 color=black face=Arial><span style='font-size:
10.0pt;font-family:Arial'><u1:p>&nbsp;</u1:p></span></font><o:p></o:p></p>

<p class=MsoNormal><font size=2 color=black face=Arial><span style='font-size:
10.0pt;font-family:Arial'>Specifically, the DN of the port I&#8217;m forwarding
to is located on either SCCP Device, CTI Route Point, or <st1:place u2:st="on"><st1:PlaceName u2:st="on"><st1:place
w:st="on"><st1:PlaceName w:st="on">CTI</st1:PlaceName></st1:PlaceName> <st1:PlaceType u2:st="on"><st1:PlaceType
 w:st="on">Port.</st1:PlaceType></st1:place></st1:PlaceType></st1:place>&nbsp;
All three of these device types will receive the forwarded call.&nbsp; However,
if I try to do a second Forward All &#8211; Voicemail on this new device with a
second voicemail port, the call does not route on. (Fast Busy)<u1:p></u1:p></span></font><o:p></o:p></p>

<p class=MsoNormal><font size=2 color=black face=Arial><span style='font-size:
10.0pt;font-family:Arial'><u1:p>&nbsp;</u1:p></span></font><o:p></o:p></p>

<p class=MsoNormal><font size=2 color=black face=Arial><span style='font-size:
10.0pt;font-family:Arial'>I have also found that just doing a simple forward on
the initial SCCP device to the second SCCP or CTI device does not work either
(with that second device having a Forward All &#8211; Voicemail).&nbsp; As far
as I can tell, the port DN just isn&#8217;t routing!&nbsp; <u1:p></u1:p></span></font><o:p></o:p></p>

<p class=MsoNormal><font size=2 color=black face=Arial><span style='font-size:
10.0pt;font-family:Arial'><u1:p>&nbsp;</u1:p></span></font><o:p></o:p></p>

<p class=MsoNormal><font size=2 color=black face=Arial><span style='font-size:
10.0pt;font-family:Arial'>Also, I know the second device that has Forward All
&#8211; Voicemail is configured correctly in that I can call it directly, and
it will route to the port DN it has specified.<u1:p></u1:p></span></font><o:p></o:p></p>

<p class=MsoNormal><font size=2 color=black face=Arial><span style='font-size:
10.0pt;font-family:Arial'><u1:p>&nbsp;</u1:p></span></font><o:p></o:p></p>

<p class=MsoNormal><font size=2 color=black face=Arial><span style='font-size:
10.0pt;font-family:Arial'>Does anyone have any ideas on how I can get that
second device to forward to Voicemail successfully?&nbsp; Maybe I&#8217;ve not
configured something correctly&#8230;<u1:p></u1:p></span></font><o:p></o:p></p>

<p class=MsoNormal><font size=2 color=black face=Arial><span style='font-size:
10.0pt;font-family:Arial'><u1:p>&nbsp;</u1:p></span></font><o:p></o:p></p>

<p class=MsoNormal><font size=2 color=black face=Arial><span style='font-size:
10.0pt;font-family:Arial'>Seth<u1:p></u1:p></span></font><o:p></o:p></p>

<pre wrap=""><font size=2 color=black face="Courier New"><span
style='font-size:10.0pt'><o:p>&nbsp;</o:p></span></font></pre><pre
style='text-align:center'><font size=2 color=black face="Courier New"><span
style='font-size:10.0pt'>

<hr size=4 width="90%" align=center>

</span></font></pre><pre><font size=2 color=black face="Courier New"><span
style='font-size:10.0pt'><o:p>&nbsp;</o:p></span></font></pre><pre><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt'>_______________________________________________<o:p></o:p></span></font></pre><pre><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt'>cisco-voip mailing list<o:p></o:p></span></font></pre><pre><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt'><a
href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><o:p></o:p></span></font></pre><pre><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt'><a
href="https://puck.nether.net/mailman/listinfo/cisco-voip">https://puck.nether.net/mailman/listinfo/cisco-voip</a><o:p></o:p></span></font></pre><pre><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt'>&nbsp; <o:p></o:p></span></font></pre></div>

</body>

</html>