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<DIV><SPAN class=844581317-12102005><FONT face=Arial color=#0000ff size=2>do the
2 voicemail profiles use different pilot numbers and are they different
voicemail systems? what is the behavior of those voicemail systems if they
receive a request for a mailbox that does not exist?</FONT></SPAN></DIV>
<DIV><SPAN class=844581317-12102005><FONT face=Arial color=#0000ff
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=844581317-12102005><FONT face=Arial color=#0000ff size=2>Pls
open a TAC SR, attach the ccm and SDL traces, and send me the case
number.</FONT></SPAN></DIV>
<DIV><SPAN class=844581317-12102005><FONT face=Arial color=#0000ff
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=844581317-12102005><FONT face=Arial color=#0000ff
size=2>/Wes</FONT></SPAN></DIV>
<DIV><SPAN class=844581317-12102005><FONT face=Arial color=#0000ff
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=844581317-12102005><FONT face=Arial color=#0000ff
size=2></FONT></SPAN> </DIV>
<DIV class=OutlookMessageHeader dir=ltr align=left><FONT face=Tahoma
size=2>-----Original Message-----<BR><B>From:</B> Seth Call
[mailto:scall@metreos.com]<BR><B>Sent:</B> Wednesday, October 12, 2005 9:53
AM<BR><B>To:</B> Wes Sisk<BR><B>Cc:</B>
cisco-voip@puck.nether.net<BR><B>Subject:</B> RE: [cisco-voip] Forward to
VoiceMail issues<BR><BR></FONT></DIV>
<DIV class=Section1>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial">Thank you for replying
Wes.<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial"><o:p> </o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial">The CSSs are not an
issue, I believe. Allow me to reword:<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial"><o:p> </o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial">Two devices have
Forward All – VoiceMail, both with unique VM Profiles. I can call
each device individually, and both will correctly route to the specified VM
DN. <o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial"><o:p> </o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial">I then take of CFA-VM,
and do a regular forward from device 1 to device 2 (Voicemail checkbox
unchecked, etc). The second device which is being forwarded to has a
CFA-VM that I just tested directly… yet the call doesn’t route to
VM.<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial"><o:p> </o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial">I’m admittedly not that
strong at looking at the traces. Even knowing where to start is
helpful: I’ll take a look. <o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial"><o:p> </o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial">Thanks,
<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial">Seth<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial"><o:p> </o:p></SPAN></FONT></P>
<DIV>
<DIV class=MsoNormal style="TEXT-ALIGN: center" align=center><FONT
face="Times New Roman" color=black size=3><SPAN
style="FONT-SIZE: 12pt; COLOR: windowtext">
<HR tabIndex=-1 align=center width="100%" SIZE=2>
</SPAN></FONT></DIV>
<P class=MsoNormal><B><FONT face=Tahoma color=black size=2><SPAN
style="FONT-WEIGHT: bold; FONT-SIZE: 10pt; COLOR: windowtext; FONT-FAMILY: Tahoma">From:</SPAN></FONT></B><FONT
face=Tahoma color=black size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: windowtext; FONT-FAMILY: Tahoma"> Wes Sisk
[mailto:wsisk@cisco.com] <BR><B><SPAN style="FONT-WEIGHT: bold">Sent:</SPAN></B>
Tuesday, October 11, 2005 8:22 PM<BR><B><SPAN
style="FONT-WEIGHT: bold">To:</SPAN></B> Seth Call<BR><B><SPAN
style="FONT-WEIGHT: bold">Cc:</SPAN></B> cisco-voip@puck.nether.net<BR><B><SPAN
style="FONT-WEIGHT: bold">Subject:</SPAN></B> Re: [cisco-voip] Forward to
VoiceMail issues</SPAN></FONT><FONT color=black><SPAN
style="COLOR: windowtext"><o:p></o:p></SPAN></FONT></P></DIV>
<P class=MsoNormal><FONT face="Times New Roman" color=black size=3><SPAN
style="FONT-SIZE: 12pt"><o:p> </o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face="Times New Roman" color=black size=3><SPAN
style="FONT-SIZE: 12pt">Seth,<BR>What voicemail profiles are configured on your
devices? The calling search space of those voice mail profiles are used to
attempt to forward the call to the voicemail pilot DN associated with the
voicemail profile. If the CSS of the voicemail profile does not include
the partition of the pilot the forward will return reorder.<BR><BR>If you would
like to unicast me the SDI and SDL trace from callmanager I'd be happy to take a
look.<BR><BR>/Wes<BR><BR>Seth Call wrote: <o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial color=black size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"><U1:SMARTTAGTYPE name="PlaceName"
namespaceuri="urn:schemas-microsoft-com:office:smarttags"><U1:SMARTTAGTYPE
name="PlaceType"
namespaceuri="urn:schemas-microsoft-com:office:smarttags"><U1:SMARTTAGTYPE
name="place" namespaceuri="urn:schemas-microsoft-com:office:smarttags"
downloadurl="http://www.5iantlavalamp.com/"></U1:SMARTTAGTYPE></U1:SMARTTAGTYPE></U1:SMARTTAGTYPE>To
all,<U1:P></U1:P></SPAN></FONT><o:p></o:p></P>
<P class=MsoNormal><FONT face=Arial color=black size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"><U1:P> </U1:P></SPAN></FONT><o:p></o:p></P>
<P class=MsoNormal><FONT face=Arial color=black size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">I’m trying to do a proof-of-concept
with voicemail port forwarding, and I’m having little luck. I’m not
testing with unity; rather testing general call routing using voicemail
ports. To explain:<U1:P></U1:P></SPAN></FONT><o:p></o:p></P>
<P class=MsoNormal><FONT face=Arial color=black size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"><U1:P> </U1:P></SPAN></FONT><o:p></o:p></P>
<P class=MsoNormal><FONT face=Arial color=black size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">I can cause a call to the primary
line on a SCCP device to forward to a given voicemail port. (Forward All –
VoiceMail checked on the line) <U1:P></U1:P></SPAN></FONT><o:p></o:p></P>
<P class=MsoNormal><FONT face=Arial color=black size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"><U1:P> </U1:P></SPAN></FONT><o:p></o:p></P>
<P class=MsoNormal><FONT face=Arial color=black size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">Specifically, the DN of the port I’m
forwarding to is located on either SCCP Device, CTI Route Point, or <st1:place
u2:st="on"><st1:PlaceName u2:st="on"><st1:place w:st="on"><st1:PlaceName
w:st="on">CTI</st1:PlaceName></st1:PlaceName> <st1:PlaceType
u2:st="on"><st1:PlaceType
w:st="on">Port.</st1:PlaceType></st1:PlaceType></st1:place> All three of
these device types will receive the forwarded call. However, if I try to
do a second Forward All – Voicemail on this new device with a second voicemail
port, the call does not route on. (Fast
Busy)<U1:P></U1:P></SPAN></FONT><o:p></o:p></P>
<P class=MsoNormal><FONT face=Arial color=black size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"><U1:P> </U1:P></SPAN></FONT><o:p></o:p></P>
<P class=MsoNormal><FONT face=Arial color=black size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">I have also found that just doing a
simple forward on the initial SCCP device to the second SCCP or CTI device does
not work either (with that second device having a Forward All –
Voicemail). As far as I can tell, the port DN just isn’t routing!
<U1:P></U1:P></SPAN></FONT><o:p></o:p></P>
<P class=MsoNormal><FONT face=Arial color=black size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"><U1:P> </U1:P></SPAN></FONT><o:p></o:p></P>
<P class=MsoNormal><FONT face=Arial color=black size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">Also, I know the second device that
has Forward All – Voicemail is configured correctly in that I can call it
directly, and it will route to the port DN it has
specified.<U1:P></U1:P></SPAN></FONT><o:p></o:p></P>
<P class=MsoNormal><FONT face=Arial color=black size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"><U1:P> </U1:P></SPAN></FONT><o:p></o:p></P>
<P class=MsoNormal><FONT face=Arial color=black size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">Does anyone have any ideas on how I
can get that second device to forward to Voicemail successfully? Maybe
I’ve not configured something
correctly…<U1:P></U1:P></SPAN></FONT><o:p></o:p></P>
<P class=MsoNormal><FONT face=Arial color=black size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"><U1:P> </U1:P></SPAN></FONT><o:p></o:p></P>
<P class=MsoNormal><FONT face=Arial color=black size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">Seth<U1:P></U1:P></SPAN></FONT><o:p></o:p></P><PRE wrap=""><FONT face="Courier New" color=black size=2><SPAN style="FONT-SIZE: 10pt"><o:p> </o:p></SPAN></FONT></PRE><PRE style="TEXT-ALIGN: center"><FONT face="Courier New" color=black size=2><SPAN style="FONT-SIZE: 10pt">
<HR align=center width="90%" SIZE=4>
</SPAN></FONT></PRE><PRE><FONT face="Courier New" color=black size=2><SPAN style="FONT-SIZE: 10pt"><o:p> </o:p></SPAN></FONT></PRE><PRE><FONT face="Courier New" color=black size=2><SPAN style="FONT-SIZE: 10pt">_______________________________________________<o:p></o:p></SPAN></FONT></PRE><PRE><FONT face="Courier New" color=black size=2><SPAN style="FONT-SIZE: 10pt">cisco-voip mailing list<o:p></o:p></SPAN></FONT></PRE><PRE><FONT face="Courier New" color=black size=2><SPAN style="FONT-SIZE: 10pt"><A href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</A><o:p></o:p></SPAN></FONT></PRE><PRE><FONT face="Courier New" color=black size=2><SPAN style="FONT-SIZE: 10pt"><A href="https://puck.nether.net/mailman/listinfo/cisco-voip">https://puck.nether.net/mailman/listinfo/cisco-voip</A><o:p></o:p></SPAN></FONT></PRE><PRE><FONT face="Courier New" color=black size=2><SPAN style="FONT-SIZE: 10pt"> <o:p></o:p></SPAN></FONT></PRE></DIV></st1:place></BODY></HTML>