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</HEAD><BODY lang=EN-US link=blue vlink=purple><DIV>
<div class=Section1>
<p class=MsoNormal><font size=2 color=black face=Tahoma><span style='font-size:
10.0pt;font-family:Tahoma;color:black'>I am sorry Kevin I dint mention that, I
am using Microsoft AD as LDAP.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=black face=Tahoma><span style='font-size:
10.0pt;font-family:Tahoma;color:black'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=black face=Tahoma><span style='font-size:
10.0pt;font-family:Tahoma;color:black'>“dcdadmin “is the account created in AD
that has full rights to the cisco OU in the AD.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=black face=Tahoma><span style='font-size:
10.0pt;font-family:Tahoma;color:black'><o:p> </o:p></span></font></p>
<div>
<p class=MsoNormal><strong><b><font size=3 color=black face=Tahoma><span
style='font-size:12.0pt;font-family:Tahoma;color:black'>ALI Rijas</span></font></b></strong><font
color=black><span style='color:black'><o:p></o:p></span></font></p>
<p class=MsoNormal><strong><b><font size=3 color=black face=Tahoma><span
style='font-size:12.0pt;font-family:Tahoma;color:black'>Systems-Network</span></font></b></strong><font
color=black><span style='color:black'><o:p></o:p></span></font></p>
<p class=MsoNormal><strong><b><font size=3 color=black face=Tahoma><span
style='font-size:12.0pt;font-family:Tahoma;color:black'>EPBX-+91-44-22623880
Extn :6226</span></font></b></strong><font color=black><span style='color:black'><o:p></o:p></span></font></p>
<p class=MsoNormal><strong><b><font size=3 color=black face=Tahoma><span
style='font-size:12.0pt;font-family:Tahoma;color:black'>VoIP - 248-994-4858</span></font></b></strong><font
color=black><span style='color:black'><o:p></o:p></span></font></p>
<p class=MsoNormal><strong><b><font size=3 color=black face=Tahoma><span
style='font-size:12.0pt;font-family:Tahoma;color:black'>Covansys <st1:country-region
w:st="on"><st1:place w:st="on">India</st1:place></st1:country-region> Pvt.Ltd</span></font></b></strong><o:p></o:p></p>
</div>
<div>
<div class=MsoNormal align=center style='text-align:center'><font size=3
face="Times New Roman"><span style='font-size:12.0pt'>
<hr size=2 width="100%" align=center tabindex=-1>
</span></font></div>
<p class=MsoNormal><b><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><font size=2
face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'> Kevin Thorngren
[mailto:kthorngr@cisco.com] <br>
<b><span style='font-weight:bold'>Sent:</span></b> Saturday, October 15, 2005
1:04 AM<br>
<b><span style='font-weight:bold'>To:</span></b> ALI Rijas Mannanthara<br>
<b><span style='font-weight:bold'>Cc:</span></b> cisco-voip@puck.nether.net<br>
<b><span style='font-weight:bold'>Subject:</span></b> Re: [cisco-voip] adding
new user to CCM 3.3 for Soft phone</span></font><o:p></o:p></p>
</div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>Sounds like you are using DC Directory. If you are then you might need
to go through the steps listed here: <o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_tech_note09186a008012b3c3.shtml
<o:p></o:p></span></font></p>
</div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>Make sure to carefully follow the steps. You will want to use the steps
listed in the section "Reconfigure DC Directory on Cisco CallManager
Publisher (Database More than 100 Mb)". This will back, rebuild and
restore the DC Directory. <o:p></o:p></span></font></p>
</div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>Kevin <o:p></o:p></span></font></p>
</div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>On Oct 14, 2005, at 3:05 PM, ALI Rijas Mannanthara wrote: <o:p></o:p></span></font></p>
</div>
<blockquote style='margin-top:5.0pt;margin-bottom:5.0pt'>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
<div>
<p class=MsoNormal><font size=3 face=Tahoma><span style='font-size:12.0pt;
font-family:Tahoma'>I am browsing using IP and host name do not have “_” in it
.</span></font> <o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><font size=3 face=Tahoma><span style='font-size:12.0pt;
font-family:Tahoma'> </span></font> <o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><font size=3 face=Tahoma><span style='font-size:12.0pt;
font-family:Tahoma'>I have tried logging with all the admin accounts including
DCD admin. Version is 3.3.</span></font> <o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><font size=3 face=Tahoma><span style='font-size:12.0pt;
font-family:Tahoma'> </span></font> <o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><font size=3 face=Tahoma><span style='font-size:12.0pt;
font-family:Tahoma'>Please advice…</span></font> <o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><font size=3 face=Tahoma><span style='font-size:12.0pt;
font-family:Tahoma'> </span></font> <o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><b><font size=5 face=Tahoma><span style='font-size:18.0pt;
font-family:Tahoma;font-weight:bold'>ALI Rijas</span></font></b> <o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><b><font size=5 face=Tahoma><span style='font-size:18.0pt;
font-family:Tahoma;font-weight:bold'>Systems-Network</span></font></b> <o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><b><font size=5 face=Tahoma><span style='font-size:18.0pt;
font-family:Tahoma;font-weight:bold'>EPBX-+91-44-22623880 Extn :6226</span></font></b>
<o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><b><font size=5 face=Tahoma><span style='font-size:18.0pt;
font-family:Tahoma;font-weight:bold'>VoIP - 248-994-4858</span></font></b> <o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><b><font size=5 face=Tahoma><span style='font-size:18.0pt;
font-family:Tahoma;font-weight:bold'>Covansys <st1:country-region w:st="on"><st1:place
w:st="on">India</st1:place></st1:country-region> Pvt.Ltd</span></font></b> <o:p></o:p></p>
</div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
<div>
<p class=MsoNormal><b><font size=3 face=Tahoma><span style='font-size:12.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><font face=Tahoma><span
style='font-family:Tahoma'> Kevin Thorngren [mailto:kthorngr@cisco.com]</span></font>
<o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><b><font size=3 face=Tahoma><span style='font-size:12.0pt;
font-family:Tahoma;font-weight:bold'>Sent:</span></font></b><font face=Tahoma><span
style='font-family:Tahoma'> Saturday, October 15, 2005 12:30 AM</span></font> <o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><b><font size=3 face=Tahoma><span style='font-size:12.0pt;
font-family:Tahoma;font-weight:bold'>To:</span></font></b><font face=Tahoma><span
style='font-family:Tahoma'> ALI Rijas Mannanthara</span></font> <o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><b><font size=3 face=Tahoma><span style='font-size:12.0pt;
font-family:Tahoma;font-weight:bold'>Cc:</span></font></b><font face=Tahoma><span
style='font-family:Tahoma'> cisco-voip@puck.nether.net</span></font> <o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><b><font size=3 face=Tahoma><span style='font-size:12.0pt;
font-family:Tahoma;font-weight:bold'>Subject:</span></font></b><font
face=Tahoma><span style='font-family:Tahoma'> Re: [cisco-voip] adding new user
to CCM 3.3 for Soft phone</span></font> <o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><font size=5 face="Times New Roman"><span style='font-size:
18.0pt'> </span></font> <o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><font size=5 face="Times New Roman"><span style='font-size:
18.0pt'>I have seen this error occur when the server's hostname has an
underscore, "_", in it. If this is the case change your URL to use
the IP Address instead of hostname. If this is not the case then let us know if
you are using DCD or AD and your CCM version.</span></font> <o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><font size=5 face="Times New Roman"><span style='font-size:
18.0pt'> </span></font> <o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><font size=5 face="Times New Roman"><span style='font-size:
18.0pt'>Kevin</span></font> <o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><font size=5 face="Times New Roman"><span style='font-size:
18.0pt'>On Oct 14, 2005, at 2:41 PM, ALI Rijas Mannanthara wrote:</span></font>
<o:p></o:p></p>
</div>
<blockquote style='margin-top:5.0pt;margin-bottom:5.0pt'>
<div>
<p class=MsoNormal><font size=5 face="Times New Roman"><span style='font-size:
18.0pt'> </span></font> <o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><font size=5 face="Times New Roman"><span style='font-size:
18.0pt'> </span></font> <o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><font size=5 color="#003366" face=Verdana><span
style='font-size:18.0pt;font-family:Verdana;color:#003366'>Hi,</span></font><font
size=5><span style='font-size:18.0pt'> </span></font><o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><font size=5 face="Times New Roman"><span style='font-size:
18.0pt'> </span></font> <o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><font size=5 color="#003366" face=Verdana><span
style='font-size:18.0pt;font-family:Verdana;color:#003366'>I am trying to add a
soft phone for me , my CCM wont accept new local user / domain user to
add/modify , it throws this error.</span></font><font size=5><span
style='font-size:18.0pt'> </span></font><o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><font size=5 face="Times New Roman"><span style='font-size:
18.0pt'> </span></font> <o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><font size=5 color="#003366" face=Verdana><span
style='font-size:18.0pt;font-family:Verdana;color:#003366'>I tried logging with
as DCD ID also.</span></font><font size=5><span style='font-size:18.0pt'> </span></font><o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><font size=5 face="Times New Roman"><span style='font-size:
18.0pt'> </span></font> <o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><font size=5 color="#003366" face=Verdana><span
style='font-size:18.0pt;font-family:Verdana;color:#003366'>Error</span></font><font
size=5><span style='font-size:18.0pt'> </span></font><o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><font size=5 face="Times New Roman"><span style='font-size:
18.0pt'> </span></font> <o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><font size=5 face=Verdana><span style='font-size:18.0pt;
font-family:Verdana'>The following error occurred while trying to load the
requested page. </span></font><font size=5><span
style='font-size:18.0pt'> </span></font><o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><font size=5 face="Times New Roman"><span style='font-size:
18.0pt'> </span></font> <o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><font size=5 face=Verdana><span style='font-size:18.0pt;
font-family:Verdana'>The phone administrator is currently not allowed to add or
delete users.\nClick here to <font color=blue><span style='color:blue'>reload</span></font>\n</span></font><font
size=5><span style='font-size:18.0pt'> </span></font><o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><b><font size=5 face=Tahoma><span style='font-size:18.0pt;
font-family:Tahoma;font-weight:bold'>ALI Rijas</span></font></b><font size=5><span
style='font-size:18.0pt'> </span></font><o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><b><font size=5 face=Tahoma><span style='font-size:18.0pt;
font-family:Tahoma;font-weight:bold'>Systems-Network</span></font></b><font
size=5><span style='font-size:18.0pt'> </span></font><o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><b><font size=5 face=Tahoma><span style='font-size:18.0pt;
font-family:Tahoma;font-weight:bold'>EPBX-+91-44-22623880 Extn :6226</span></font></b><font
size=5><span style='font-size:18.0pt'> </span></font><o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><b><font size=5 face=Tahoma><span style='font-size:18.0pt;
font-family:Tahoma;font-weight:bold'>VoIP - 248-994-4858</span></font></b><font
size=5><span style='font-size:18.0pt'> </span></font><o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><b><font size=5 face=Tahoma><span style='font-size:18.0pt;
font-family:Tahoma;font-weight:bold'>Covansys <st1:country-region w:st="on"><st1:place
w:st="on">India</st1:place></st1:country-region> Pvt.Ltd</span></font></b><font
size=5><span style='font-size:18.0pt'> </span></font><o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><font size=7 face="Times New Roman"><span style='font-size:
36.0pt'> </span></font><font size=5><span style='font-size:18.0pt'> </span></font><o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><tt><font size=2 face="Courier New"><span style='font-size:
10.0pt'>Confidentiality Statement:</span></font></tt><font size=5><span
style='font-size:18.0pt'> </span></font><o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><font size=5 face="Times New Roman"><span style='font-size:
18.0pt'> </span></font> <o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><tt><font size=2 face="Courier New"><span style='font-size:
10.0pt'>This message is intended only for the individual or entity to which it
is addressed. It may contain privileged, confidential information which is
exempt from disclosure under applicable laws. If you are not the intended
recipient, please note that you are strictly prohibited from disseminating or
distributing this information (other than to the intended recipient) or copying
this information. If you have received this communication in error, please
notify us immediately by return email.</span></font></tt><font size=5><span
style='font-size:18.0pt'>_______________________________________________</span></font>
<o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><font size=5 face="Times New Roman"><span style='font-size:
18.0pt'>cisco-voip mailing list</span></font> <o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><font size=5 face="Times New Roman"><span style='font-size:
18.0pt'>cisco-voip@puck.nether.net</span></font> <o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><font size=5 face="Times New Roman"><span style='font-size:
18.0pt'>https://puck.nether.net/mailman/listinfo/cisco-voip</span></font> <o:p></o:p></p>
</div>
</blockquote>
<div>
<p class=MsoNormal><tt><font size=2 face="Courier New"><span style='font-size:
10.0pt'>Confidentiality Statement:</span></font></tt> <o:p></o:p></p>
</div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
<div>
<p class=MsoNormal><tt><font size=2 face="Courier New"><span style='font-size:
10.0pt'>This message is intended only for the individual or entity to which it
is addressed. It may contain privileged, confidential information which is
exempt from disclosure under applicable laws. If you are not the intended
recipient, please note that you are strictly prohibited from disseminating or
distributing this information (other than to the intended recipient) or copying
this information. If you have received this communication in error, please
notify us immediately by return email.</span></font></tt><o:p></o:p></p>
</div>
</blockquote>
</div>
</DIV>
<DIV style="font-family:Courier New; font-size:9pt">Confidentiality Statement:<br><br>This message is intended only for the individual or entity to which it is addressed. It may contain privileged, confidential information which is exempt from disclosure under applicable laws. If you are not the intended recipient, please note that you are strictly prohibited from disseminating or distributing this information (other than to the intended recipient) or copying this information. If you have received this communication in error, please notify us immediately by return email.</DIV></BODY></HTML>