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<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Hi Group<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>I am facing a problem in my CCM 3.3(4)sr2, when I press the service
or directory buttons on the IP Phones registered to my CM, an authentication page
appear to me asking for username and password. I tried all username and passwords
and still this page not moving.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Also When I tried to access the User login page <a
href="http://ip_server/ccmusers">http://ip_server/ccmusers</a> it didn’t open
and the IE says this page is not authorized..<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>In the event viewer System log I found the below event:<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><b><i><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial;font-weight:bold;font-style:italic'>Event Type: Warning<o:p></o:p></span></font></i></b></p>
<p class=MsoNormal><b><i><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial;font-weight:bold;font-style:italic'>Event Source: W3SVC<o:p></o:p></span></font></i></b></p>
<p class=MsoNormal><b><i><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial;font-weight:bold;font-style:italic'>Event Category: None<o:p></o:p></span></font></i></b></p>
<p class=MsoNormal><b><i><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial;font-weight:bold;font-style:italic'>Event ID: 100<o:p></o:p></span></font></i></b></p>
<p class=MsoNormal><b><i><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial;font-weight:bold;font-style:italic'>Date: 10/18/2005<o:p></o:p></span></font></i></b></p>
<p class=MsoNormal><b><i><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial;font-weight:bold;font-style:italic'>Time: 6:55:42
AM<o:p></o:p></span></font></i></b></p>
<p class=MsoNormal><b><i><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial;font-weight:bold;font-style:italic'>User: N/A<o:p></o:p></span></font></i></b></p>
<p class=MsoNormal><b><i><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial;font-weight:bold;font-style:italic'>Computer: CALLMANAGER<o:p></o:p></span></font></i></b></p>
<p class=MsoNormal><b><i><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial;font-weight:bold;font-style:italic'>Description:<o:p></o:p></span></font></i></b></p>
<p class=MsoNormal><b><i><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial;font-weight:bold;font-style:italic'>The server was unable to
logon the Windows NT account 'IUSR_Guest' due to the following error: Logon failure:
the user has not been granted the requested logon type at this computer. The
data is the error code.<o:p></o:p></span></font></i></b></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>In the event viewer Security Log I found the below event:<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><b><i><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial;font-weight:bold;font-style:italic'>Event Type: Failure
Audit<o:p></o:p></span></font></i></b></p>
<p class=MsoNormal><b><i><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial;font-weight:bold;font-style:italic'>Event Source: Security<o:p></o:p></span></font></i></b></p>
<p class=MsoNormal><b><i><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial;font-weight:bold;font-style:italic'>Event Category: Logon/Logoff
<o:p></o:p></span></font></i></b></p>
<p class=MsoNormal><b><i><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial;font-weight:bold;font-style:italic'>Event ID: 534<o:p></o:p></span></font></i></b></p>
<p class=MsoNormal><b><i><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial;font-weight:bold;font-style:italic'>Date: 10/18/2005<o:p></o:p></span></font></i></b></p>
<p class=MsoNormal><b><i><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial;font-weight:bold;font-style:italic'>Time: 6:55:42
AM<o:p></o:p></span></font></i></b></p>
<p class=MsoNormal><b><i><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial;font-weight:bold;font-style:italic'>User: NT
AUTHORITY\SYSTEM<o:p></o:p></span></font></i></b></p>
<p class=MsoNormal><b><i><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial;font-weight:bold;font-style:italic'>Computer: CALLMANAGER<o:p></o:p></span></font></i></b></p>
<p class=MsoNormal><b><i><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial;font-weight:bold;font-style:italic'>Description:<o:p></o:p></span></font></i></b></p>
<p class=MsoNormal><b><i><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial;font-weight:bold;font-style:italic'>Logon Failure:<o:p></o:p></span></font></i></b></p>
<p class=MsoNormal><b><i><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial;font-weight:bold;font-style:italic'> Reason: The
user has not been granted the requested<o:p></o:p></span></font></i></b></p>
<p class=MsoNormal><b><i><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial;font-weight:bold;font-style:italic'> logon
type at this machine<o:p></o:p></span></font></i></b></p>
<p class=MsoNormal><b><i><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial;font-weight:bold;font-style:italic'> User Name: IUSR_Guest<o:p></o:p></span></font></i></b></p>
<p class=MsoNormal><b><i><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial;font-weight:bold;font-style:italic'> Domain: CALLMANAGER<o:p></o:p></span></font></i></b></p>
<p class=MsoNormal><b><i><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial;font-weight:bold;font-style:italic'> Logon Type: 3<o:p></o:p></span></font></i></b></p>
<p class=MsoNormal><b><i><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial;font-weight:bold;font-style:italic'> Logon Process: IIS
<o:p></o:p></span></font></i></b></p>
<p class=MsoNormal><b><i><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial;font-weight:bold;font-style:italic'> Authentication
Package: MICROSOFT_AUTHENTICATION_PACKAGE_V1_0<o:p></o:p></span></font></i></b></p>
<p class=MsoNormal><b><i><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial;font-weight:bold;font-style:italic'> Workstation
Name: CALLMANAGER<o:p></o:p></span></font></i></b></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Any ideas how to solve this problem<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Thanks in advance<o:p></o:p></span></font></p>
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