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<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Finally the problem is solved; I made some
adjustments in the following:<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Computer Management => Local Users and Groups
(I made IUSR_Guest member in the "WebUsers" Group)<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Local Security Policy = > Local Policies
=> User Rights Ass. (I removed the Guest Group from the “Deny access
to this computer from the network”)<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Also in the IIS Manager I made directory security
in the CCMuser to point to anonymous login using IUSR_Guest.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
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<p class=MsoNormal><b><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><font size=2
face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'> Burton, Jason
[mailto:Jason.Burton@CoreBTS.com] <br>
<b><span style='font-weight:bold'>Sent:</span></b> Wednesday, October 19, 2005
3:37 PM<br>
<b><span style='font-weight:bold'>To:</span></b> <st1:PersonName w:st="on">Waleed
Samir</st1:PersonName>; cisco-voip@puck.nether.net<br>
<b><span style='font-weight:bold'>Subject:</span></b> RE: [cisco-voip]
Authentication failure</span></font><o:p></o:p></p>
</div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>I had this same problem. Remove
IUSR_Guest from the local Guest group on your CM machine. The local
Guests group doesn’t have the rights to be able to logon locally and as
you know on windows the deny right will always take precedence. <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<div>
<div class=MsoNormal align=center style='text-align:center'><font size=3
face="Times New Roman"><span style='font-size:12.0pt'>
<hr size=2 width="100%" align=center tabindex=-1>
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<p class=MsoNormal><b><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><font size=2
face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'> cisco-voip-bounces@puck.nether.net
[mailto:cisco-voip-bounces@puck.nether.net] <b><span style='font-weight:bold'>On
Behalf Of </span></b><st1:PersonName w:st="on">Waleed Samir</st1:PersonName><br>
<b><span style='font-weight:bold'>Sent:</span></b> Tuesday, October 18, 2005
11:07 PM<br>
<b><span style='font-weight:bold'>To:</span></b> Wes Sisk;
cisco-voip@puck.nether.net<br>
<b><span style='font-weight:bold'>Subject:</span></b> RE: [cisco-voip]
Authentication failure</span></font><o:p></o:p></p>
</div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>I installed the CM on a generic PC; the PC
is in workgroup not domain.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>After I faced this problem I followed an
article on Microsoft. And I just modified the user rights in the local security
settings and I added IUSR_Guest to the “Access this computer from the
network”<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>But still I face same problem.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Any advice?<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><b><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><font size=2
face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'> Wes Sisk
[mailto:wsisk@cisco.com] <br>
<b><span style='font-weight:bold'>Sent:</span></b> Tuesday, October 18, 2005
5:14 PM<br>
<b><span style='font-weight:bold'>To:</span></b> <st1:PersonName w:st="on">Waleed
Samir</st1:PersonName>; <st1:PersonName w:st="on">cisco-voip@puck.nether.net</st1:PersonName><br>
<b><span style='font-weight:bold'>Subject:</span></b> RE: [cisco-voip]
Authentication failure</span></font><o:p></o:p></p>
</div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
<div>
<p class=MsoNormal><font size=2 color=blue face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:blue'>Is this on an ICS 7750?</span></font><o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><font size=2 color=blue face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:blue'>Is this server a member of a windows
domain?</span></font><o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><font size=2 color=blue face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:blue'>Has anyone modified the local security
policy?</span></font><o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> <o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=2 color=blue face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:blue'>This error means the user iusr_guest is
allowed to login (password correct) but not granted a necessary right for the
applicaion to perform properly.</span></font><o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> <o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=2 color=blue face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:blue'>do a stare and compare with a working
server to find the missing right.</span></font><o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> <o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=2 color=blue face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:blue'>/Wes</span></font><o:p></o:p></p>
</div>
<p class=MsoNormal style='margin-bottom:12.0pt'><font size=2 face=Tahoma><span
style='font-size:10.0pt;font-family:Tahoma'>-----Original Message-----<br>
<b><span style='font-weight:bold'>From:</span></b>
cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net]<b><span
style='font-weight:bold'>On Behalf Of </span></b><st1:PersonName w:st="on">Waleed
Samir</st1:PersonName><br>
<b><span style='font-weight:bold'>Sent:</span></b> Tuesday, October 18, 2005
1:32 AM<br>
<b><span style='font-weight:bold'>To:</span></b> <st1:PersonName w:st="on">cisco-voip@puck.nether.net</st1:PersonName><br>
<b><span style='font-weight:bold'>Subject:</span></b> [cisco-voip]
Authentication failure</span></font><o:p></o:p></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Hi Group<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>I am facing a problem in my CCM 3.3(4)sr2, when I press the
service or directory buttons on the IP Phones registered to my CM, an
authentication page appear to me asking for username and password. I tried all
username and passwords and still this page not moving.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Also When I tried to access the User login page <a
href="http://ip_server/ccmusers">http://ip_server/ccmusers</a> it didn’t
open and the IE says this page is not authorized..<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>In the event viewer System log I found the below event:<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><b><i><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial;font-weight:bold;font-style:italic'>Event
Type: Warning<o:p></o:p></span></font></i></b></p>
<p class=MsoNormal><b><i><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial;font-weight:bold;font-style:italic'>Event Source: W3SVC<o:p></o:p></span></font></i></b></p>
<p class=MsoNormal><b><i><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial;font-weight:bold;font-style:italic'>Event
Category:
None<o:p></o:p></span></font></i></b></p>
<p class=MsoNormal><b><i><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial;font-weight:bold;font-style:italic'>Event
ID: 100<o:p></o:p></span></font></i></b></p>
<p class=MsoNormal><b><i><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial;font-weight:bold;font-style:italic'>Date:
10/18/2005<o:p></o:p></span></font></i></b></p>
<p class=MsoNormal><b><i><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial;font-weight:bold;font-style:italic'>Time:
6:55:42 AM<o:p></o:p></span></font></i></b></p>
<p class=MsoNormal><b><i><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial;font-weight:bold;font-style:italic'>User:
N/A<o:p></o:p></span></font></i></b></p>
<p class=MsoNormal><b><i><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial;font-weight:bold;font-style:italic'>Computer:
CALLMANAGER<o:p></o:p></span></font></i></b></p>
<p class=MsoNormal><b><i><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial;font-weight:bold;font-style:italic'>Description:<o:p></o:p></span></font></i></b></p>
<p class=MsoNormal><b><i><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial;font-weight:bold;font-style:italic'>The server was unable to
logon the Windows NT account 'IUSR_Guest' due to the following error: Logon
failure: the user has not been granted the requested logon type at this
computer. The data is the error code.<o:p></o:p></span></font></i></b></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>In the event viewer Security Log I found the below event:<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><b><i><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial;font-weight:bold;font-style:italic'>Event
Type: Failure Audit<o:p></o:p></span></font></i></b></p>
<p class=MsoNormal><b><i><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial;font-weight:bold;font-style:italic'>Event Source:
Security<o:p></o:p></span></font></i></b></p>
<p class=MsoNormal><b><i><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial;font-weight:bold;font-style:italic'>Event
Category:
Logon/Logoff <o:p></o:p></span></font></i></b></p>
<p class=MsoNormal><b><i><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial;font-weight:bold;font-style:italic'>Event
ID: 534<o:p></o:p></span></font></i></b></p>
<p class=MsoNormal><b><i><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial;font-weight:bold;font-style:italic'>Date:
10/18/2005<o:p></o:p></span></font></i></b></p>
<p class=MsoNormal><b><i><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial;font-weight:bold;font-style:italic'>Time:
6:55:42 AM<o:p></o:p></span></font></i></b></p>
<p class=MsoNormal><b><i><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial;font-weight:bold;font-style:italic'>User:
NT AUTHORITY\SYSTEM<o:p></o:p></span></font></i></b></p>
<p class=MsoNormal><b><i><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial;font-weight:bold;font-style:italic'>Computer:
CALLMANAGER<o:p></o:p></span></font></i></b></p>
<p class=MsoNormal><b><i><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial;font-weight:bold;font-style:italic'>Description:<o:p></o:p></span></font></i></b></p>
<p class=MsoNormal><b><i><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial;font-weight:bold;font-style:italic'>Logon Failure:<o:p></o:p></span></font></i></b></p>
<p class=MsoNormal><b><i><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial;font-weight:bold;font-style:italic'>
Reason: The
user has not been granted the requested<o:p></o:p></span></font></i></b></p>
<p class=MsoNormal><b><i><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial;font-weight:bold;font-style:italic'>
logon type
at this machine<o:p></o:p></span></font></i></b></p>
<p class=MsoNormal><b><i><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial;font-weight:bold;font-style:italic'>
User Name: IUSR_Guest<o:p></o:p></span></font></i></b></p>
<p class=MsoNormal><b><i><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial;font-weight:bold;font-style:italic'>
Domain:
CALLMANAGER<o:p></o:p></span></font></i></b></p>
<p class=MsoNormal><b><i><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial;font-weight:bold;font-style:italic'>
Logon Type: 3<o:p></o:p></span></font></i></b></p>
<p class=MsoNormal><b><i><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial;font-weight:bold;font-style:italic'>
Logon
Process:
IIS <o:p></o:p></span></font></i></b></p>
<p class=MsoNormal><b><i><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial;font-weight:bold;font-style:italic'>
Authentication Package:
MICROSOFT_AUTHENTICATION_PACKAGE_V1_0<o:p></o:p></span></font></i></b></p>
<p class=MsoNormal><b><i><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial;font-weight:bold;font-style:italic'>
Workstation Name: CALLMANAGER<o:p></o:p></span></font></i></b></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Any ideas how to solve this problem<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Thanks in advance<o:p></o:p></span></font></p>
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