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<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>I installed the CM on a generic PC; the PC
is in workgroup not domain.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>After I faced this problem I followed an article
on Microsoft. And I just modified the user rights in the local security
settings and I added IUSR_Guest to the “Access this computer from the network”<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>But still I face same problem.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Any advice?<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><b><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><font size=2
face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'> Wes Sisk
[mailto:wsisk@cisco.com] <br>
<b><span style='font-weight:bold'>Sent:</span></b> Tuesday, October 18, 2005
5:14 PM<br>
<b><span style='font-weight:bold'>To:</span></b> <st1:PersonName w:st="on">Waleed
Samir</st1:PersonName>; <st1:PersonName w:st="on">cisco-voip@puck.nether.net</st1:PersonName><br>
<b><span style='font-weight:bold'>Subject:</span></b> RE: [cisco-voip]
Authentication failure</span></font><o:p></o:p></p>
</div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
<div>
<p class=MsoNormal><font size=2 color=blue face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:blue'>Is this on an ICS 7750?</span></font><o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><font size=2 color=blue face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:blue'>Is this server a member of a windows
domain?</span></font><o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><font size=2 color=blue face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:blue'>Has anyone modified the local security
policy?</span></font><o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> <o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=2 color=blue face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:blue'>This error means the user iusr_guest is
allowed to login (password correct) but not granted a necessary right for the
applicaion to perform properly.</span></font><o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> <o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=2 color=blue face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:blue'>do a stare and compare with a working
server to find the missing right.</span></font><o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> <o:p></o:p></span></font></p>
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<p class=MsoNormal><font size=2 color=blue face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:blue'>/Wes</span></font><o:p></o:p></p>
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<p class=MsoNormal style='margin-bottom:12.0pt'><font size=2 face=Tahoma><span
style='font-size:10.0pt;font-family:Tahoma'>-----Original Message-----<br>
<b><span style='font-weight:bold'>From:</span></b>
cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net]<b><span
style='font-weight:bold'>On Behalf Of </span></b><st1:PersonName w:st="on">Waleed
Samir</st1:PersonName><br>
<b><span style='font-weight:bold'>Sent:</span></b> Tuesday, October 18, 2005
1:32 AM<br>
<b><span style='font-weight:bold'>To:</span></b> <st1:PersonName w:st="on">cisco-voip@puck.nether.net</st1:PersonName><br>
<b><span style='font-weight:bold'>Subject:</span></b> [cisco-voip]
Authentication failure</span></font><o:p></o:p></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Hi Group<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>I am facing a problem in my CCM 3.3(4)sr2, when I press the
service or directory buttons on the IP Phones registered to my CM, an
authentication page appear to me asking for username and password. I tried all
username and passwords and still this page not moving.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Also When I tried to access the User login page <a
href="http://ip_server/ccmusers">http://ip_server/ccmusers</a> it didn’t
open and the IE says this page is not authorized..<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>In the event viewer System log I found the below event:<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><b><i><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial;font-weight:bold;font-style:italic'>Event
Type: Warning<o:p></o:p></span></font></i></b></p>
<p class=MsoNormal><b><i><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial;font-weight:bold;font-style:italic'>Event Source: W3SVC<o:p></o:p></span></font></i></b></p>
<p class=MsoNormal><b><i><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial;font-weight:bold;font-style:italic'>Event
Category:
None<o:p></o:p></span></font></i></b></p>
<p class=MsoNormal><b><i><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial;font-weight:bold;font-style:italic'>Event
ID: 100<o:p></o:p></span></font></i></b></p>
<p class=MsoNormal><b><i><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial;font-weight:bold;font-style:italic'>Date:
10/18/2005<o:p></o:p></span></font></i></b></p>
<p class=MsoNormal><b><i><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial;font-weight:bold;font-style:italic'>Time:
6:55:42 AM<o:p></o:p></span></font></i></b></p>
<p class=MsoNormal><b><i><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial;font-weight:bold;font-style:italic'>User:
N/A<o:p></o:p></span></font></i></b></p>
<p class=MsoNormal><b><i><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial;font-weight:bold;font-style:italic'>Computer:
CALLMANAGER<o:p></o:p></span></font></i></b></p>
<p class=MsoNormal><b><i><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial;font-weight:bold;font-style:italic'>Description:<o:p></o:p></span></font></i></b></p>
<p class=MsoNormal><b><i><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial;font-weight:bold;font-style:italic'>The server was unable to
logon the Windows NT account 'IUSR_Guest' due to the following error: Logon
failure: the user has not been granted the requested logon type at this
computer. The data is the error code.<o:p></o:p></span></font></i></b></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>In the event viewer Security Log I found the below event:<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><b><i><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial;font-weight:bold;font-style:italic'>Event
Type: Failure Audit<o:p></o:p></span></font></i></b></p>
<p class=MsoNormal><b><i><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial;font-weight:bold;font-style:italic'>Event Source:
Security<o:p></o:p></span></font></i></b></p>
<p class=MsoNormal><b><i><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial;font-weight:bold;font-style:italic'>Event
Category:
Logon/Logoff <o:p></o:p></span></font></i></b></p>
<p class=MsoNormal><b><i><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial;font-weight:bold;font-style:italic'>Event
ID: 534<o:p></o:p></span></font></i></b></p>
<p class=MsoNormal><b><i><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial;font-weight:bold;font-style:italic'>Date:
10/18/2005<o:p></o:p></span></font></i></b></p>
<p class=MsoNormal><b><i><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial;font-weight:bold;font-style:italic'>Time:
6:55:42 AM<o:p></o:p></span></font></i></b></p>
<p class=MsoNormal><b><i><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial;font-weight:bold;font-style:italic'>User:
NT
AUTHORITY\SYSTEM<o:p></o:p></span></font></i></b></p>
<p class=MsoNormal><b><i><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial;font-weight:bold;font-style:italic'>Computer:
CALLMANAGER<o:p></o:p></span></font></i></b></p>
<p class=MsoNormal><b><i><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial;font-weight:bold;font-style:italic'>Description:<o:p></o:p></span></font></i></b></p>
<p class=MsoNormal><b><i><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial;font-weight:bold;font-style:italic'>Logon Failure:<o:p></o:p></span></font></i></b></p>
<p class=MsoNormal><b><i><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial;font-weight:bold;font-style:italic'>
Reason: The
user has not been granted the requested<o:p></o:p></span></font></i></b></p>
<p class=MsoNormal><b><i><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial;font-weight:bold;font-style:italic'>
logon type
at this machine<o:p></o:p></span></font></i></b></p>
<p class=MsoNormal><b><i><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial;font-weight:bold;font-style:italic'>
User Name: IUSR_Guest<o:p></o:p></span></font></i></b></p>
<p class=MsoNormal><b><i><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial;font-weight:bold;font-style:italic'>
Domain:
CALLMANAGER<o:p></o:p></span></font></i></b></p>
<p class=MsoNormal><b><i><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial;font-weight:bold;font-style:italic'>
Logon Type: 3<o:p></o:p></span></font></i></b></p>
<p class=MsoNormal><b><i><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial;font-weight:bold;font-style:italic'>
Logon
Process:
IIS <o:p></o:p></span></font></i></b></p>
<p class=MsoNormal><b><i><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial;font-weight:bold;font-style:italic'>
Authentication Package:
MICROSOFT_AUTHENTICATION_PACKAGE_V1_0<o:p></o:p></span></font></i></b></p>
<p class=MsoNormal><b><i><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial;font-weight:bold;font-style:italic'>
Workstation Name: CALLMANAGER<o:p></o:p></span></font></i></b></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Any ideas how to solve this problem<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Thanks in advance<o:p></o:p></span></font></p>
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