<div>Andre,</div>
<div> <a href="http://www.stonevoice.com">www.stonevoice.com</a> does what you are wanting to do. I belive they use the syslog method of collecting the data. Here is their CME product <a href="http://www.stonevoice.com/Products/BILLY/tabid/193/language/en-US/Default.aspx">
http://www.stonevoice.com/Products/BILLY/tabid/193/language/en-US/Default.aspx</a> . I have heard that Stonevoice has a very good product but have not used it. Another one I found from a google search is <a href="http://www.mindcti.com/downloads/MEIPS_Solution_with_CME.pdf">
http://www.mindcti.com/downloads/MEIPS_Solution_with_CME.pdf</a> they use the syslog method as well. CCME is being widely adopted by many companies. I know of one in my state that is going to be replacing 450 key systems with CCME systems. That is a huge deployment. I would say that your company will probably want to work up a solution for this. I think it is definitely a good move.
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<div>Steve</div>
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<div>Hi there,<br><br>My company has a mature call billing application, wiht support for a large <br>number of different switches, from old-fashioned POTS PABXes to Cisco <br>CallManager. We now have a new customer who has a CallManager Express, and I
<br>am trying to add support for this into our product.<br><br>I have arranged for our customer support person to capture some test call <br>scenarios using a Syslog daemon, and I can make a fair bit of sense of the <br>resulting captured records. However, I do not have any documentation on the
<br>detailed nitty-gritty of what to expect for the more complex scenarios, and <br>the client's PABX vendor support person claims to have no knowledge of any <br>such documentation.<br><br>The one document I do have is a brief 6-page document titled "CDR Logging
<br>Configuration with Syslog Servers and Cisco IOS Gateways", which has exactly <br>one call (comprising 2 records) as an example!<br><br>By contrast, for the Cisco CallManager ("non-Express") I have a cdr413.pdf
<br>document titled "Cisco CallManager 4.1(3) Call Detail Record Definition" <br>which comprises 78 pages of detailed explanations with sample records.<br><br>Could any kind soul out there point me to a source of some detailed info for
<br>the CCME environment, or at least state authoritatively that there ain't no <br>such thing.<br><br>Regards,<br>Andre <br> </div>