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<DIV><SPAN class=773174812-21102005><FONT face=Arial color=#0000ff size=2>Sounds
like a bit of a known issue with CME and CDR:</FONT></SPAN></DIV>
<DIV><SPAN class=773174812-21102005><FONT face=Arial color=#0000ff
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=773174812-21102005><FONT face=Arial color=#0000ff size=2>"as of
now this is a limitation of CME and CDR/billing records. When using skinny
(sccp), non-standard based call transfer or forwarding...this information is not
recorded in the CDR. This is a recognized flaw and is going to be an added
feature in an upcoming release of CME code, so it will record more than two call
legs...and will record transfers, forwards and diversions. This release is
due out in 06, but I'm not exactly sure when..."</FONT></SPAN></DIV>
<DIV><SPAN class=773174812-21102005><FONT face=Arial color=#0000ff
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=773174812-21102005><FONT face=Arial color=#0000ff size=2>Please
contact your Cisco account team and inform them of the criticality of this
feature for your deployment.</FONT></SPAN></DIV>
<DIV><SPAN class=773174812-21102005><FONT face=Arial color=#0000ff
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=773174812-21102005><FONT face=Arial color=#0000ff
size=2>/Wes</FONT></SPAN></DIV>
<DIV class=OutlookMessageHeader dir=ltr align=left><FONT face=Tahoma
size=2>-----Original Message-----<BR><B>From:</B>
cisco-voip-bounces@puck.nether.net
[mailto:cisco-voip-bounces@puck.nether.net]<B>On Behalf Of </B>Josh
Horton<BR><B>Sent:</B> Friday, October 21, 2005 8:37 AM<BR><B>To:</B> Andre;
cisco-voip@puck.nether.net<BR><B>Subject:</B> RE: [cisco-voip] Re: CDR
documentation for CCME?<BR><BR></FONT></DIV>
<DIV dir=ltr><FONT face=Arial size=2>I have been looking into this same thing,
and I was actually hoping someone else would have a definate answer but I
believe Radius is another way. </FONT></DIV>
<DIV dir=ltr><FONT face=Arial size=2></FONT> </DIV>
<DIV dir=ltr><FONT face=Arial size=2>The CME administration guide makes
referrence to a RADIUS billing server : <BR></FONT><A
href="http://www.cisco.com/univercd/cc/td/doc/product/voice/its/cme33/cme33sa/cme33ovr.htm#wp2169372"><FONT
face=Arial
size=2>http://www.cisco.com/univercd/cc/td/doc/product/voice/its/cme33/cme33sa/cme33ovr.htm#wp2169372</FONT></A></DIV>
<DIV dir=ltr><FONT face=Arial size=2></FONT> </DIV>
<DIV dir=ltr><FONT face=Arial size=2>Here is a guide for Configuring AAA on
Cisco Gateways:</FONT></DIV>
<DIV dir=ltr><A
href="http://www.cisco.com/univercd/cc/td/doc/product/software/ios123/123cgcr/vvfax_c/add_c/acct_c/index.htm">http://www.cisco.com/univercd/cc/td/doc/product/software/ios123/123cgcr/vvfax_c/add_c/acct_c/index.htm</A></DIV>
<P> </P>
<P>Hope this helps...</P>
<P>Josh</P>
<DIV dir=ltr><BR></DIV>
<DIV dir=ltr>
<HR tabIndex=-1>
</DIV>
<DIV dir=ltr><FONT face=Tahoma size=2><B>From:</B>
cisco-voip-bounces@puck.nether.net on behalf of Andre<BR><B>Sent:</B> Fri
10/21/2005 1:56 AM<BR><B>To:</B> cisco-voip@puck.nether.net<BR><B>Subject:</B>
[cisco-voip] Re: CDR documentation for CCME?<BR></FONT><BR></DIV>
<DIV>
<P><FONT size=2>Steve,<BR><BR>Thanks for your response. I am aware of the
StoneVoice product.<BR><BR>However, I see that I did not express myself clearly
enough in my initial<BR>post - my company is a _vendor_ / _developer_ of a call
billing application,<BR>and we would like to extend the range of switches that
we can collect from,<BR>for call billing purposes.<BR><BR>Hence, my initial
request: "Could any kind soul out there point me to a<BR>source of some detailed
info for [CDR records in] the CCME environment, or<BR>at least state
authoritatively that there ain't no such
thing."<BR><BR>Regards,<BR>Andre<BR><BR>====================================================<BR><BR>"Steve
G" <smgustafson@gmail.com> wrote in message<BR><A
href="news:8a1f34b50510201858u1f1d2074j203e8bbd6965b9b4@mail.gmail.com">news:8a1f34b50510201858u1f1d2074j203e8bbd6965b9b4@mail.gmail.com</A>...<BR><BR>Andre,<BR>
www.stonevoice.com does what you are wanting to do. I belive they
use<BR>the syslog method of collecting the data. Here is their CME
product<BR><A
href="http://www.stonevoice.com/Products/BILLY/tabid/193/language/en-US/Default.aspx">http://www.stonevoice.com/Products/BILLY/tabid/193/language/en-US/Default.aspx</A>
.<BR>I have heard that Stonevoice has a very good product but have not used
it.<BR>Another one I found from a google search is<BR><A
href="http://www.mindcti.com/downloads/MEIPS_Solution_with_CME.pdf">http://www.mindcti.com/downloads/MEIPS_Solution_with_CME.pdf</A>
they use the<BR>syslog method as well. CCME is being widely adopted by
many companies. I<BR>know of one in my state that is going to be replacing
450 key systems with<BR>CCME systems. That is a huge deployment. I
would say that your company<BR>will probably want to work up a solution for
this. I think it is definitely<BR>a good
move.<BR><BR>Steve<BR><BR><BR>====================================================<BR><BR><BR><BR>"Andre"
<andre_on_lists@hotmail.com> wrote in
message<BR>news:<dj8c80$5gd$1@sea.gmane.org>...<BR>> Hi
there,<BR>><BR>> My company has a mature call billing application, wiht
support for a large<BR>> number of different switches, from old-fashioned
POTS PABXes to Cisco<BR>> CallManager. We now have a new customer who has a
CallManager Express, and<BR>> I<BR>> am trying to add support for this
into our product.<BR>><BR>> I have arranged for our customer support
person to capture some test call<BR>> scenarios using a Syslog daemon, and I
can make a fair bit of sense of the<BR>> resulting captured records. However,
I do not have any documentation on<BR>> the<BR>> detailed nitty-gritty of
what to expect for the more complex scenarios,<BR>> and<BR>> the client's
PABX vendor support person claims to have no knowledge of any<BR>> such
documentation.<BR>><BR>> The one document I do have is a brief 6-page
document titled "CDR Logging<BR>> Configuration with Syslog Servers and Cisco
IOS Gateways", which has<BR>> exactly<BR>> one call (comprising 2 records)
as an example!<BR>><BR>> By contrast, for the Cisco CallManager
("non-Express") I have a cdr413.pdf<BR>> document titled "Cisco CallManager
4.1(3) Call Detail Record Definition"<BR>> which comprises 78 pages of
detailed explanations with sample records.<BR>><BR>> Could any kind soul
out there point me to a source of some detailed info<BR>> for<BR>> the
CCME environment, or at least state authoritatively that there ain't<BR>>
no<BR>> such thing.<BR>><BR>> Regards,<BR>>
Andre<BR><BR><BR><BR>_______________________________________________<BR>cisco-voip
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