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<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Is it using a different codec?<o:p></o:p></span></font></p>
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10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
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<p class=MsoNormal><b><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><font size=2
face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'> cisco-voip-bounces@puck.nether.net
[mailto:cisco-voip-bounces@puck.nether.net] <b><span style='font-weight:bold'>On
Behalf Of </span></b>James Dust<br>
<b><span style='font-weight:bold'>Sent:</span></b> Monday, October 24, 2005
6:51 AM<br>
<b><span style='font-weight:bold'>To:</span></b> cisco-voip@puck.nether.net<br>
<b><span style='font-weight:bold'>Subject:</span></b> [cisco-voip] 7970
Transfer Button Issue<br>
<b><span style='font-weight:bold'>Importance:</span></b> High</span></font><o:p></o:p></p>
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12.0pt'><o:p> </o:p></span></font></p>
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<p class=MsoNormal><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma'>We have an issue with some of our 7970 phones in two remote
sites.</span></font><o:p></o:p></p>
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<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> <o:p></o:p></span></font></p>
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<p class=MsoNormal><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma'>When they receive a direct call either externally via the
PSTN or internally via another extension the 'transfer' button becomes greyed
out and not possible to use.</span></font><o:p></o:p></p>
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<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> <o:p></o:p></span></font></p>
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<p class=MsoNormal><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma'>We have checked the soft key templates and they are exactly
the same as other remote site's that have the same setup but are not getting
the problem.</span></font><o:p></o:p></p>
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12.0pt'> <o:p></o:p></span></font></p>
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<p class=MsoNormal><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma'>We are running call manager 4.1.</span></font><o:p></o:p></p>
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12.0pt'> <o:p></o:p></span></font></p>
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<p class=MsoNormal><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma'>Has anyone else had this problem?</span></font><o:p></o:p></p>
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<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> <o:p></o:p></span></font></p>
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<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Regards.</span></font><o:p></o:p></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> <o:p></o:p></span></font></p>
<p class=MsoNormal><strong><b><font size=3 color=navy face=Arial><span
style='font-size:12.0pt;font-family:Arial;color:navy'>James Dust</span></font></b></strong><b><font
color=navy face=Arial><span style='font-family:Arial;color:navy;font-weight:
bold'><br>
</span></font></b><em><i><font size=2 color=navy face=Arial><span
style='font-size:10.0pt;font-family:Arial;color:navy'>Network &
Communications</span></font></i></em><br>
<b><font size=2 color=navy face=Arial><span style='font-size:10.0pt;font-family:
Arial;color:navy;font-weight:bold'>Charles Stanley & Co.</span></font></b><font
size=2 face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'><br>
</span></font><st1:address w:st="on"><st1:Street w:st="on"><font size=2
color=navy face=Arial><span style='font-size:10.0pt;font-family:Arial;
color:navy'>25 Luke Street</span></font></st1:Street><font size=2 color=navy
face=Arial><span style='font-size:10.0pt;font-family:Arial;color:navy'>, <st1:City
w:st="on">London</st1:City> <st1:PostalCode w:st="on">EC2A 4AR</st1:PostalCode></span></font></st1:address><font
size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'><br>
<font color=navy><span style='color:navy'>Tel: 020-7953 2314 - Fax:
020-7150 9314</span></font></span></font><br>
<font size=2 color=navy face=Arial><span style='font-size:10.0pt;font-family:
Arial;color:navy'><a href="http://www.charles-stanley.co.uk/">www.charles-stanley.co.uk</a></span></font>
<o:p></o:p></p>
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