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<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>You need to have a line in order to
transfer. If you make max calls 2 you would be able to have a call then
transfer would work. But if you have a call, then a second call came in,
you would not be able to transfer again unless you had an extra line (ie 3 max
calls). I think default CM 4.1 is Max calls 4 busy 2. This
works well as you can have two incoming calls before it stops taking call (goes
to VM) and also gives you the ability to transfer each one.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Scott<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
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<p class=MsoNormal><b><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><font size=2
face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'> James Dust
[mailto:james.dust@charles-stanley.co.uk] <br>
<b><span style='font-weight:bold'>Sent:</span></b> Tuesday, October 25, 2005
12:32 AM<br>
<b><span style='font-weight:bold'>To:</span></b> Wes Sisk; Voll, Scott;
cisco-voip@puck.nether.net<br>
<b><span style='font-weight:bold'>Subject:</span></b> RE: [cisco-voip] 7970
Transfer Button Issue</span></font><o:p></o:p></p>
</div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=blue face=Tahoma><span style='font-size:
10.0pt;font-family:Tahoma;color:blue'>The max calls is set on both as '1'</span></font><o:p></o:p></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
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face="Times New Roman"><span style='font-size:12.0pt'>
<hr size=2 width="100%" align=center tabIndex=-1>
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<p class=MsoNormal style='margin-bottom:12.0pt'><b><font size=2 face=Tahoma><span
style='font-size:10.0pt;font-family:Tahoma;font-weight:bold'>From:</span></font></b><font
size=2 face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'> Wes Sisk
[mailto:wsisk@cisco.com] <br>
<b><span style='font-weight:bold'>Sent:</span></b> 24 October 2005 18:13<br>
<b><span style='font-weight:bold'>To:</span></b> Voll, Scott; James Dust; cisco-voip@puck.nether.net<br>
<b><span style='font-weight:bold'>Subject:</span></b> RE: [cisco-voip] 7970
Transfer Button Issue</span></font><o:p></o:p></p>
<div>
<p class=MsoNormal><font size=2 color=blue face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:blue'>what is 'max calls' configured to be on
the line?</span></font><o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> <o:p></o:p></span></font></p>
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<p class=MsoNormal><font size=2 color=blue face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:blue'>/Wes</span></font><o:p></o:p></p>
</div>
<p class=MsoNormal style='margin-bottom:12.0pt'><font size=2 face=Tahoma><span
style='font-size:10.0pt;font-family:Tahoma'>-----Original Message-----<br>
<b><span style='font-weight:bold'>From:</span></b>
cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net]<b><span
style='font-weight:bold'>On Behalf Of </span></b>Voll, Scott<br>
<b><span style='font-weight:bold'>Sent:</span></b> Monday, October 24, 2005
12:31 PM<br>
<b><span style='font-weight:bold'>To:</span></b> James Dust;
cisco-voip@puck.nether.net<br>
<b><span style='font-weight:bold'>Subject:</span></b> RE: [cisco-voip] 7970
Transfer Button Issue</span></font><o:p></o:p></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Is it using a different codec?<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
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<p class=MsoNormal><b><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><font size=2
face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'>
cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] <b><span
style='font-weight:bold'>On Behalf Of </span></b>James Dust<br>
<b><span style='font-weight:bold'>Sent:</span></b> Monday, October 24, 2005
6:51 AM<br>
<b><span style='font-weight:bold'>To:</span></b> cisco-voip@puck.nether.net<br>
<b><span style='font-weight:bold'>Subject:</span></b> [cisco-voip] 7970
Transfer Button Issue<br>
<b><span style='font-weight:bold'>Importance:</span></b> High</span></font><o:p></o:p></p>
</div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
<div>
<p class=MsoNormal><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma'>We have an issue with some of our 7970 phones in two remote
sites.</span></font><o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> <o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma'>When they receive a direct call either externally via the
PSTN or internally via another extension the 'transfer' button becomes greyed
out and not possible to use.</span></font><o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> <o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma'>We have checked the soft key templates and they are exactly
the same as other remote site's that have the same setup but are not getting
the problem.</span></font><o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> <o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma'>We are running call manager 4.1.</span></font><o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> <o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma'>Has anyone else had this problem?</span></font><o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> <o:p></o:p></span></font></p>
</div>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Regards.</span></font><o:p></o:p></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> <o:p></o:p></span></font></p>
<p class=MsoNormal><strong><b><font size=3 color=navy face=Arial><span
style='font-size:12.0pt;font-family:Arial;color:navy'>James Dust</span></font></b></strong><b><font
color=navy face=Arial><span style='font-family:Arial;color:navy;font-weight:
bold'><br>
</span></font></b><em><i><font size=2 color=navy face=Arial><span
style='font-size:10.0pt;font-family:Arial;color:navy'>Network &
Communications</span></font></i></em><br>
<b><font size=2 color=navy face=Arial><span style='font-size:10.0pt;font-family:
Arial;color:navy;font-weight:bold'>Charles Stanley & Co.</span></font></b><font
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size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'><br>
<font color=navy><span style='color:navy'>Tel: 020-7953 2314 - Fax:
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<font size=2 color=navy face=Arial><span style='font-size:10.0pt;font-family:
Arial;color:navy'><a href="http://www.charles-stanley.co.uk/">www.charles-stanley.co.uk</a></span></font>
<o:p></o:p></p>
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You accept that any instructions are deemed to have been given at the time the<br>
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may be a delay in processing the instructions received from e-mails after<br>
Charles Stanley has received them. You are advised that urgent, time sensitive<br>
and confidential communications should not be sent by e-mail. <br>
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You acknowledge that e-mails are not secure and you accept the risk of<br>
malfunction, viruses, unauthorised interference, mis-delivery or delay.<br>
************************************************************************************************<br>
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Charles Stanley & Co. Ltd<br>
Registered Office: <st1:address w:st="on"><st1:Street w:st="on">25 Luke Street</st1:Street> <st1:City
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Registered in <st1:country-region w:st="on"><st1:place w:st="on">England</st1:place></st1:country-region> No. 1903304<br>
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Charles Stanley Sutherlands and Tozer Wingate are divisions of Charles Stanley & Co. Ltd<br>
<br>
Authorised and Regulated by the Financial Services Authority, Member of the<br>
<st1:City w:st="on">London</st1:City> Stock Exchange, International Securities Markets Association, and The <st1:City
w:st="on"><st1:place w:st="on">London</st1:place></st1:City> International Financial Futures &<br>
Options Exchange.<br>
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This footnote also confirms that this email message has been swept by McAfee<br>
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