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<DIV dir=ltr align=left><FONT face=Tahoma color=#0000ff size=2><SPAN
class=859262407-25102005>On office is running G.711 and the other
G.729.</SPAN></FONT></DIV><BR>
<DIV class=OutlookMessageHeader lang=en-us dir=ltr align=left>
<HR tabIndex=-1>
<FONT face=Tahoma size=2><B>From:</B> Voll, Scott [mailto:Scott.Voll@wesd.org]
<BR><B>Sent:</B> 24 October 2005 17:31<BR><B>To:</B> James Dust;
cisco-voip@puck.nether.net<BR><B>Subject:</B> RE: [cisco-voip] 7970 Transfer
Button Issue<BR></FONT><BR></DIV>
<DIV></DIV>
<DIV class=Section1>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial">Is it using a different
codec?<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial"><o:p> </o:p></SPAN></FONT></P>
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</SPAN></FONT></DIV>
<P class=MsoNormal><B><FONT face=Tahoma size=2><SPAN
style="FONT-WEIGHT: bold; FONT-SIZE: 10pt; FONT-FAMILY: Tahoma">From:</SPAN></FONT></B><FONT
face=Tahoma size=2><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: Tahoma">
cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net]
<B><SPAN style="FONT-WEIGHT: bold">On Behalf Of </SPAN></B>James
Dust<BR><B><SPAN style="FONT-WEIGHT: bold">Sent:</SPAN></B> Monday, October 24,
2005 6:51 AM<BR><B><SPAN style="FONT-WEIGHT: bold">To:</SPAN></B>
cisco-voip@puck.nether.net<BR><B><SPAN
style="FONT-WEIGHT: bold">Subject:</SPAN></B> [cisco-voip] 7970 Transfer Button
Issue<BR><B><SPAN style="FONT-WEIGHT: bold">Importance:</SPAN></B>
High</SPAN></FONT><o:p></o:p></P></DIV>
<P class=MsoNormal><FONT face="Times New Roman" size=3><SPAN
style="FONT-SIZE: 12pt"><o:p> </o:p></SPAN></FONT></P>
<DIV>
<P class=MsoNormal><FONT face=Tahoma size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Tahoma">We have an issue with some of our
7970 phones in two remote sites.</SPAN></FONT><o:p></o:p></P></DIV>
<DIV>
<P class=MsoNormal><FONT face="Times New Roman" size=3><SPAN
style="FONT-SIZE: 12pt"> <o:p></o:p></SPAN></FONT></P></DIV>
<DIV>
<P class=MsoNormal><FONT face=Tahoma size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Tahoma">When they receive a direct call
either externally via the PSTN or internally via another extension the
'transfer' button becomes greyed out and not possible to
use.</SPAN></FONT><o:p></o:p></P></DIV>
<DIV>
<P class=MsoNormal><FONT face="Times New Roman" size=3><SPAN
style="FONT-SIZE: 12pt"> <o:p></o:p></SPAN></FONT></P></DIV>
<DIV>
<P class=MsoNormal><FONT face=Tahoma size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Tahoma">We have checked the soft key
templates and they are exactly the same as other remote site's that have the
same setup but are not getting the problem.</SPAN></FONT><o:p></o:p></P></DIV>
<DIV>
<P class=MsoNormal><FONT face="Times New Roman" size=3><SPAN
style="FONT-SIZE: 12pt"> <o:p></o:p></SPAN></FONT></P></DIV>
<DIV>
<P class=MsoNormal><FONT face=Tahoma size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Tahoma">We are running call manager
4.1.</SPAN></FONT><o:p></o:p></P></DIV>
<DIV>
<P class=MsoNormal><FONT face="Times New Roman" size=3><SPAN
style="FONT-SIZE: 12pt"> <o:p></o:p></SPAN></FONT></P></DIV>
<DIV>
<P class=MsoNormal><FONT face=Tahoma size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Tahoma">Has anyone else had this
problem?</SPAN></FONT><o:p></o:p></P></DIV>
<DIV>
<P class=MsoNormal><FONT face="Times New Roman" size=3><SPAN
style="FONT-SIZE: 12pt"> <o:p></o:p></SPAN></FONT></P></DIV>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial">Regards.</SPAN></FONT><o:p></o:p></P>
<P class=MsoNormal><FONT face="Times New Roman" size=3><SPAN
style="FONT-SIZE: 12pt"> <o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><STRONG><B><FONT face=Arial color=navy size=3><SPAN
style="FONT-SIZE: 12pt; COLOR: navy; FONT-FAMILY: Arial">James
Dust</SPAN></FONT></B></STRONG><B><FONT face=Arial color=navy><SPAN
style="FONT-WEIGHT: bold; COLOR: navy; FONT-FAMILY: Arial"><BR></SPAN></FONT></B><EM><I><FONT
face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial">Network &
Communications</SPAN></FONT></I></EM><BR><B><FONT face=Arial color=navy
size=2><SPAN
style="FONT-WEIGHT: bold; FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial">Charles
Stanley & Co.</SPAN></FONT></B><FONT face=Tahoma size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Tahoma"><BR></SPAN></FONT><st1:address
w:st="on"><st1:Street w:st="on"><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial">25 Luke
Street</SPAN></FONT></st1:Street><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial">, <st1:City
w:st="on">London</st1:City> <st1:PostalCode w:st="on">EC2A
4AR</st1:PostalCode></SPAN></FONT></st1:address><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"><BR><FONT color=navy><SPAN
style="COLOR: navy">Tel: 020-7953 2314 - Fax: 020-7150
9314</SPAN></FONT></SPAN></FONT><BR><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial"><A
href="http://www.charles-stanley.co.uk/">www.charles-stanley.co.uk</A></SPAN></FONT>
<o:p></o:p></P>
<DIV>
<P class=MsoNormal><FONT face="Times New Roman" size=3><SPAN
style="FONT-SIZE: 12pt"> <o:p></o:p></SPAN></FONT></P></DIV>
<P class=MsoNormal style="MARGIN-BOTTOM: 12pt"><FONT face="Times New Roman"
size=3><SPAN style="FONT-SIZE: 12pt"><o:p> </o:p></SPAN></FONT></P>
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<P class=MsoNormal><FONT face="Times New Roman" color=black size=3><SPAN
style="FONT-SIZE: 12pt; COLOR: black"><BR>***********************************************************************************************<BR><BR>The information contained in this e-mail is strictly confidential, some or all<BR>of which may be legally privileged. It is for the intended recipient only.<BR>Access to this e-mail by any other person is prohibited. If you are not the<BR>intended recipient, any use, disclosure, copying, printing, distribution of,<BR>replying to or any action taken or omitted to be taken in reliance on this<BR>e-mail, is prohibited and may be unlawful. Please contact the sender immediately<BR>should this e-mail have been incorrectly addressed or transmitted.<BR><BR>You accept that any instructions are deemed to have been given at the time the<BR>recipient(s) accesses them and that delivery receipt does not constitute<BR>acknowledgement or receipt by the intended recipient(s). You accept that there<BR>may be a delay in processing the instructions received from e-mails after<BR>Charles Stanley has received them. You are advised that urgent, time sensitive<BR>and confidential communications should not be sent by e-mail. <BR><BR>You acknowledge that e-mails are not secure and you accept the risk of<BR>malfunction, viruses, unauthorised interference, mis-delivery or delay.<BR>************************************************************************************************<BR><BR><BR>Charles Stanley & Co. Ltd<BR>Registered Office: <st1:address
w:st="on"><st1:Street
w:st="on">25 Luke Street</st1:Street> <st1:City
w:st="on">London</st1:City> <st1:PostalCode
w:st="on">EC2A 4AR</st1:PostalCode></st1:address><BR><BR>Tel: 0207 739 8200 Fax: 0207 739 7798<BR>Registered in <st1:country-region
w:st="on"><st1:place
w:st="on">England</st1:place></st1:country-region> No. 1903304<BR><BR>Charles Stanley Sutherlands and Tozer Wingate are divisions of Charles Stanley & Co. Ltd<BR><BR>Authorised and Regulated by the Financial Services Authority, Member of the<BR><st1:City
w:st="on">London</st1:City> Stock Exchange, International Securities Markets Association, and The <st1:City
w:st="on"><st1:place
w:st="on">London</st1:place></st1:City> International Financial Futures &<BR>Options Exchange.<BR><BR>This footnote also confirms that this email message has been swept by McAfee<BR>VirusScan and SurfControl Email Filter software.<o:p></o:p></SPAN></FONT></P></TD></TR></TBODY></TABLE>
<P class=MsoNormal><FONT face="Times New Roman" size=3><SPAN
style="FONT-SIZE: 12pt"><o:p> </o:p></SPAN></FONT></P></DIV><br><br><table bgcolor=white style="color:black"><tr><td><br>***********************************************************************************************<br>
<br>
The information contained in this e-mail is strictly confidential, some or all<br>
of which may be legally privileged. It is for the intended recipient only.<br>
Access to this e-mail by any other person is prohibited. If you are not the<br>
intended recipient, any use, disclosure, copying, printing, distribution of,<br>
replying to or any action taken or omitted to be taken in reliance on this<br>
e-mail, is prohibited and may be unlawful. Please contact the sender immediately<br>
should this e-mail have been incorrectly addressed or transmitted.<br>
<br>
You accept that any instructions are deemed to have been given at the time the<br>
recipient(s) accesses them and that delivery receipt does not constitute<br>
acknowledgement or receipt by the intended recipient(s). You accept that there<br>
may be a delay in processing the instructions received from e-mails after<br>
Charles Stanley has received them. You are advised that urgent, time sensitive<br>
and confidential communications should not be sent by e-mail. <br>
<br>
You acknowledge that e-mails are not secure and you accept the risk of<br>
malfunction, viruses, unauthorised interference, mis-delivery or delay.<br>
************************************************************************************************<br>
<br>
<br>
Charles Stanley & Co. Ltd<br>
Registered Office: 25 Luke Street London EC2A 4AR<br>
<br>
Tel: 0207 739 8200 Fax: 0207 739 7798<br>
Registered in England No. 1903304<br>
<br>
Charles Stanley Sutherlands and Tozer Wingate are divisions of Charles Stanley & Co. Ltd<br>
<br>
Authorised and Regulated by the Financial Services Authority, Member of the<br>
London Stock Exchange, International Securities Markets Association, and The London International Financial Futures &<br>
Options Exchange.<br>
<br>
This footnote also confirms that this email message has been swept by McAfee<br>
VirusScan and SurfControl Email Filter software.<br>
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