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<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>I believe that it&#8217;s not until 4.x
that all become agents.&nbsp; I&#8217;m pretty sure my 3.5 install has sups and
agents.<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p>&nbsp;</o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Contact <a
href="mailto:licensing@cisco.com">licensing@cisco.com</a> to get a new license
file.&nbsp; So long as you give them the mac address of the server and the old
license files they can get a new one to you in about 24-48 hours.<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p>&nbsp;</o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Scott<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p>&nbsp;</o:p></span></font></p>

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face="Times New Roman"><span style='font-size:12.0pt'>

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<p class=MsoNormal><b><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><font size=2
face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'> cisco-voip-bounces@puck.nether.net
[mailto:cisco-voip-bounces@puck.nether.net] <b><span style='font-weight:bold'>On
Behalf Of </span></b>Lelio Fulgenzi<br>
<b><span style='font-weight:bold'>Sent:</span></b> Thursday, October 27, 2005
6:13 AM<br>
<b><span style='font-weight:bold'>To:</span></b> Trevor Hanekamp; Anthony
Kouloglou<br>
<b><span style='font-weight:bold'>Cc:</span></b> ci &gt;&gt;
&quot;cisco-voip@puck-nether.net&quot;<br>
<b><span style='font-weight:bold'>Subject:</span></b> Re: [cisco-voip] JTAPI
Subsystem Out Of service</span></font><o:p></o:p></p>

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<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p>&nbsp;</o:p></span></font></p>

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<p class=MsoNormal><font size=2 face="Times New Roman"><span style='font-size:
10.0pt'>The licencing changes slightly with 3.5. They all become 'agent'
licences and are not seperated into desktop, phone, supervisor, etc. I think
the process is you send them your licence file and they send you one back.</span></font><o:p></o:p></p>

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<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>&nbsp;<o:p></o:p></span></font></p>

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<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>&nbsp;<o:p></o:p></span></font></p>

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<p class=MsoNormal><font size=3 face=Courier><span style='font-size:12.0pt;
font-family:Courier'>----------------------------------------------------------------------<br>
Lelio Fulgenzi, B.A.<br>
Network Analyst (CCS) * <st1:PlaceType w:st="on">University</st1:PlaceType> of <st1:PlaceName
w:st="on">Guelph</st1:PlaceName> * <st1:place w:st="on"><st1:City w:st="on">Guelph</st1:City>,
 <st1:State w:st="on">Ontario</st1:State> <st1:PostalCode w:st="on">N1G 2W1</st1:PostalCode></st1:place><br>
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)<br>
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ </span></font><o:p></o:p></p>

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<blockquote style='border:none;border-left:solid black 1.5pt;padding:0in 0in 0in 4.0pt;
margin-left:3.75pt;margin-top:5.0pt;margin-right:0in;margin-bottom:5.0pt'>

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<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>----- Original Message ----- <o:p></o:p></span></font></p>

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<p class=MsoNormal style='background:#E4E4E4'><b><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial;font-weight:bold'>From:</span></font></b><font
size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'> <a
href="mailto:trevor.hanekamp@sheridanc.on.ca"
title="trevor.hanekamp@sheridanc.on.ca">Trevor Hanekamp</a> <o:p></o:p></span></font></p>

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<p class=MsoNormal><b><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial;font-weight:bold'>To:</span></font></b><font size=2
face=Arial><span style='font-size:10.0pt;font-family:Arial'> <a
href="mailto:akoul@dataways.gr" title="akoul@dataways.gr">Anthony Kouloglou</a>
<o:p></o:p></span></font></p>

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<div>

<p class=MsoNormal><b><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial;font-weight:bold'>Cc:</span></font></b><font size=2
face=Arial><span style='font-size:10.0pt;font-family:Arial'> <a
href="mailto:lelio@uoguelph.ca" title="lelio@uoguelph.ca">Lelio Fulgenzi</a> ; <a
href="mailto:cisco-voip@puck-nether.net">ci &gt;&gt;
&quot;cisco-voip@puck-nether.net&quot;</a> <o:p></o:p></span></font></p>

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<div>

<p class=MsoNormal><b><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial;font-weight:bold'>Sent:</span></font></b><font size=2
face=Arial><span style='font-size:10.0pt;font-family:Arial'> Thursday, October
27, 2005 9:08 AM<o:p></o:p></span></font></p>

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<div>

<p class=MsoNormal><b><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial;font-weight:bold'>Subject:</span></font></b><font size=2
face=Arial><span style='font-size:10.0pt;font-family:Arial'> Re: [cisco-voip]
JTAPI Subsystem Out Of service<o:p></o:p></span></font></p>

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<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p>&nbsp;</o:p></span></font></p>

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<p class=MsoNormal style='margin-bottom:12.0pt'><font size=3
face="Times New Roman"><span style='font-size:12.0pt'>Hi Anthony,<br>
When you do the upgrade to CRA 3.5 I'd be interested to know if you have <br>
to order a different license. If you do I'd be curious if there is a <br>
cost associated with it.<br>
<br>
Thanks.<br>
<br>
Anthony Kouloglou wrote:<br>
&gt; No Lelio,<br>
&gt; i have not upgraded the CRA engine. It is still in 3.1 version. Shall i <br>
&gt; put the later one?<br>
&gt; Can i do it through remote desktop!! I have travelled to the site for <br>
&gt; the ccm upgrade but<br>
&gt; i didn't do this upgrade!!<br>
&gt; <br>
&gt; Lelio Fulgenzi wrote:<br>
&gt; <br>
&gt; <br>
&gt;&gt;You didn't mention if you upgraded to the supported version. I know <br>
&gt;&gt;that IPCC Express requires an upgrade from 3.1.x to 3.5.x to support <br>
&gt;&gt;CallManager 4.X<br>
&gt;&gt; <br>
&gt;&gt;Check out <br>
&gt;&gt;http://www.cisco.com/univercd/cc/td/doc/product/voice/c_callmg/ccmcomp.htm<br>
&gt;&gt; <br>
&gt;&gt; <br>
&gt;&gt;--------------------------------------------------------------------------------<br>
&gt;&gt;Lelio Fulgenzi, B.A.<br>
&gt;&gt;Network Analyst (CCS) * <st1:PlaceType w:st="on">University</st1:PlaceType>
of <st1:PlaceName w:st="on">Guelph</st1:PlaceName> * <st1:place w:st="on"><st1:City
 w:st="on">Guelph</st1:City>, <st1:State w:st="on">Ontario</st1:State> <st1:PostalCode
 w:st="on">N1G 2W1</st1:PostalCode></st1:place><br>
&gt;&gt;(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)<br>
&gt;&gt;^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^<br>
&gt;&gt;&quot;I had a coffee and Coke at lunch today...and now, I've got more <br>
&gt;&gt;jitter than an<br>
&gt;&gt;IP phone on a long haul 10base2 <br>
&gt;&gt;connection&quot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
LFJ<br>
&gt;&gt;<br>
&gt;&gt;&nbsp;&nbsp;&nbsp; ----- Original Message -----<br>
&gt;&gt;&nbsp;&nbsp;&nbsp; *From:* Anthony Kouloglou &lt;<a
href="mailto:akoul@dataways.gr">mailto:akoul@dataways.gr</a>&gt;<br>
&gt;&gt;&nbsp;&nbsp;&nbsp; *To:* <a href="mailto:cisco-voip@puck-nether.net">cisco-voip@puck-nether.net</a>
&lt;<a href="mailto:cisco-voip@puck-nether.net">mailto:cisco-voip@puck-nether.net</a>&gt;<br>
&gt;&gt;&nbsp;&nbsp;&nbsp; *Sent:* Wednesday, October 19, 2005 11:53 AM<br>
&gt;&gt;&nbsp;&nbsp;&nbsp; *Subject:* [cisco-voip] JTAPI Subsystem Out Of service<br>
&gt;&gt;<br>
&gt;&gt;&nbsp;&nbsp;&nbsp; Hi all,<br>
&gt;&gt;&nbsp;&nbsp;&nbsp; after an upgrade from CCM 3.3(3) to 4.1(2) The JTAPI
subsystem is<br>
&gt;&gt;&nbsp;&nbsp;&nbsp; always<br>
&gt;&gt;&nbsp;&nbsp;&nbsp; out of service?All other services are up and<br>
&gt;&gt;&nbsp;&nbsp;&nbsp; running. What could be going on?<br>
&gt;&gt;<br>
&gt;&gt;&nbsp;&nbsp;&nbsp; Thanks<br>
&gt;&gt;&nbsp;&nbsp;&nbsp; _______________________________________________<br>
&gt;&gt;&nbsp;&nbsp;&nbsp; cisco-voip mailing list<br>
&gt;&gt;&nbsp;&nbsp;&nbsp; <a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a>
&lt;<a href="mailto:cisco-voip@puck.nether.net">mailto:cisco-voip@puck.nether.net</a>&gt;<br>
&gt;&gt;&nbsp;&nbsp;&nbsp; <a
href="https://puck.nether.net/mailman/listinfo/cisco-voip">https://puck.nether.net/mailman/listinfo/cisco-voip</a><br>
&gt;&gt;<br>
&gt;&gt;------------------------------------------------------------------------<br>
&gt;&gt;<br>
&gt;&gt;_______________________________________________<br>
&gt;&gt;cisco-voip mailing list<br>
&gt;&gt;cisco-voip@puck.nether.net<br>
&gt;&gt;https://puck.nether.net/mailman/listinfo/cisco-voip<br>
&gt;&gt; <br>
&gt;&gt;<br>
&gt; <br>
&gt; _______________________________________________<br>
&gt; cisco-voip mailing list<br>
&gt; <a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br>
&gt; <a href="https://puck.nether.net/mailman/listinfo/cisco-voip">https://puck.nether.net/mailman/listinfo/cisco-voip</a><br>
<br>
-- <br>
Trevor Hanekamp<br>
Sr. Telecom Analyst<br>
Sheridan College Institute of Technology<o:p></o:p></span></font></p>

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