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<DIV><SPAN class=836122620-04112005><FONT face=Arial color=#0000ff size=2>i was
thinking of the physical issue (hookswitch field notice), but that does not
apply for the ATA attached phones.</FONT></SPAN></DIV>
<DIV><SPAN class=836122620-04112005><FONT face=Arial color=#0000ff
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=836122620-04112005><FONT face=Arial color=#0000ff size=2>was
just trying to establish if it follows the HP or follows the
device.</FONT></SPAN></DIV>
<DIV><SPAN class=836122620-04112005><FONT face=Arial color=#0000ff
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=836122620-04112005><FONT face=Arial color=#0000ff
size=2>/Wes</FONT></SPAN></DIV>
<DIV class=OutlookMessageHeader dir=ltr align=left><FONT face=Tahoma
size=2>-----Original Message-----<BR><B>From:</B> Bernhard Albler
[mailto:balbler@nts.at]<BR><B>Sent:</B> Friday, November 04, 2005 2:33
PM<BR><B>To:</B> Wes Sisk; cisco-voip@puck.nether.net<BR><B>Subject:</B> AW:
[cisco-voip] Strange issue with Huntgroups<BR><BR></FONT></DIV>
<DIV class=Section1>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN lang=EN-GB
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial">Hmm, we have only seen
it with the HP. Unfortunately it was just reported by one user today, so I’m not
sure about the exact circumstances yet (and without having more info I don’t
think I would succeed with a tac case). My first suspicion was that this was a
mechanical issue.<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN lang=EN-GB
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial">What bothers me is that
the ringer reportedly stopped…<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN lang=EN-GB
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial">I’ll talk to the user
and see if he can put down the HS the next time and try to answer via the
softkey. Do you have any known issue in mind?<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN lang=EN-GB
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial"><o:p> </o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN lang=EN-GB
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial">Best
regards<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN lang=EN-GB
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial">bernhard<o:p></o:p></SPAN></FONT></P>
<DIV>
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<P class=MsoNormal><B><FONT face=Tahoma size=2><SPAN
style="FONT-WEIGHT: bold; FONT-SIZE: 10pt; FONT-FAMILY: Tahoma">Von:</SPAN></FONT></B><FONT
face=Tahoma size=2><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: Tahoma"> Wes Sisk
[mailto:wsisk@cisco.com] <BR><B><SPAN
style="FONT-WEIGHT: bold">Gesendet:</SPAN></B> Freitag, 04. November 2005
19:25<BR><B><SPAN style="FONT-WEIGHT: bold">An:</SPAN></B> <st1:PersonName
w:st="on">Bernhard Albler</st1:PersonName>;
cisco-voip@puck.nether.net<BR><B><SPAN
style="FONT-WEIGHT: bold">Betreff:</SPAN></B> RE: [cisco-voip] Strange issue
with Huntgroups</SPAN></FONT><o:p></o:p></P></DIV>
<P class=MsoNormal><FONT face="Times New Roman" size=3><SPAN
style="FONT-SIZE: 12pt"><o:p> </o:p></SPAN></FONT></P>
<DIV>
<P class=MsoNormal><FONT face=Arial color=blue size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: blue; FONT-FAMILY: Arial">does it only happen on
calls that arrive at the phone through huntpilot? what if you press answer
softkey on 7912?</SPAN></FONT><o:p></o:p></P></DIV>
<DIV>
<P class=MsoNormal><FONT face="Times New Roman" size=3><SPAN
style="FONT-SIZE: 12pt"> <o:p></o:p></SPAN></FONT></P></DIV>
<DIV>
<P class=MsoNormal><FONT face=Arial color=blue size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: blue; FONT-FAMILY: Arial">/Wes</SPAN></FONT><o:p></o:p></P></DIV>
<P class=MsoNormal style="MARGIN-BOTTOM: 12pt"><FONT face=Tahoma size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Tahoma">-----Original
Message-----<BR><B><SPAN style="FONT-WEIGHT: bold">From:</SPAN></B>
cisco-voip-bounces@puck.nether.net
[mailto:cisco-voip-bounces@puck.nether.net]<B><SPAN style="FONT-WEIGHT: bold">On
Behalf Of </SPAN></B><st1:PersonName w:st="on">Bernhard
Albler</st1:PersonName><BR><B><SPAN style="FONT-WEIGHT: bold">Sent:</SPAN></B>
Friday, November 04, 2005 12:08 PM<BR><B><SPAN
style="FONT-WEIGHT: bold">To:</SPAN></B> cisco-voip@puck.nether.net<BR><B><SPAN
style="FONT-WEIGHT: bold">Subject:</SPAN></B> [cisco-voip] Strange issue with
Huntgroups</SPAN></FONT><o:p></o:p></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN lang=EN-GB
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">Hi,<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN lang=EN-GB
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">maybe someone has seen this
before:<BR>I’m getting reports of the following behaviour (it’s occurring
intermittent):<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN lang=EN-GB
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">Broadcast Huntgroup is ringing on 2
or 3 Phones (7912 and 1 ATA)<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN lang=EN-GB
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">Now, sometimes if the handset is
picked up, the phone will stop ringing but the call is not answered (timer does
not start on the phone) The call is still ringing on the other phones and can be
answered there.<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN lang=EN-GB
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"><o:p> </o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN lang=EN-GB
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">I’m runnging 4.1.3es23 (because of
pickup and huntgroup functionality), gateways are ar 12.4(3). I couldn’t find
anything in the bug toolkit. Might this happen because of packet
loss?<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN lang=EN-GB
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"><o:p> </o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN lang=EN-GB
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">Best
regards<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN lang=EN-GB
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">bernhard<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face="Times New Roman" size=3><SPAN lang=EN-GB
style="FONT-SIZE: 12pt"><o:p> </o:p></SPAN></FONT></P></DIV></BODY></HTML>