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<p class=MsoNormal><font size=2 color=navy face=Arial><span lang=EN-GB
style='font-size:10.0pt;font-family:Arial;color:navy'>Hmm, we have only seen it
with the HP. Unfortunately it was just reported by one user today, so I’m
not sure about the exact circumstances yet (and without having more info I don’t
think I would succeed with a tac case). My first suspicion was that this was a mechanical
issue.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span lang=EN-GB
style='font-size:10.0pt;font-family:Arial;color:navy'>What bothers me is that the
ringer reportedly stopped…<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span lang=EN-GB
style='font-size:10.0pt;font-family:Arial;color:navy'>I’ll talk to the user
and see if he can put down the HS the next time and try to answer via the softkey.
Do you have any known issue in mind?<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span lang=EN-GB
style='font-size:10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span lang=EN-GB
style='font-size:10.0pt;font-family:Arial;color:navy'>Best regards<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span lang=EN-GB
style='font-size:10.0pt;font-family:Arial;color:navy'>bernhard<o:p></o:p></span></font></p>
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<p class=MsoNormal><b><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>Von:</span></font></b><font size=2
face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'> Wes Sisk
[mailto:wsisk@cisco.com] <br>
<b><span style='font-weight:bold'>Gesendet:</span></b> Freitag, 04. November
2005 19:25<br>
<b><span style='font-weight:bold'>An:</span></b> <st1:PersonName w:st="on">Bernhard
Albler</st1:PersonName>; cisco-voip@puck.nether.net<br>
<b><span style='font-weight:bold'>Betreff:</span></b> RE: [cisco-voip] Strange
issue with Huntgroups</span></font><o:p></o:p></p>
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<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
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<p class=MsoNormal><font size=2 color=blue face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:blue'>does it only happen on calls that arrive
at the phone through huntpilot? what if you press answer softkey on 7912?</span></font><o:p></o:p></p>
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<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> <o:p></o:p></span></font></p>
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<p class=MsoNormal><font size=2 color=blue face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:blue'>/Wes</span></font><o:p></o:p></p>
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<p class=MsoNormal style='margin-bottom:12.0pt'><font size=2 face=Tahoma><span
style='font-size:10.0pt;font-family:Tahoma'>-----Original Message-----<br>
<b><span style='font-weight:bold'>From:</span></b> cisco-voip-bounces@puck.nether.net
[mailto:cisco-voip-bounces@puck.nether.net]<b><span style='font-weight:bold'>On
Behalf Of </span></b><st1:PersonName w:st="on">Bernhard Albler</st1:PersonName><br>
<b><span style='font-weight:bold'>Sent:</span></b> Friday, November 04, 2005
12:08 PM<br>
<b><span style='font-weight:bold'>To:</span></b> cisco-voip@puck.nether.net<br>
<b><span style='font-weight:bold'>Subject:</span></b> [cisco-voip] Strange
issue with Huntgroups</span></font><o:p></o:p></p>
<p class=MsoNormal><font size=2 face=Arial><span lang=EN-GB style='font-size:
10.0pt;font-family:Arial'>Hi,<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span lang=EN-GB style='font-size:
10.0pt;font-family:Arial'>maybe someone has seen this before:<br>
I’m getting reports of the following behaviour (it’s occurring
intermittent):<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span lang=EN-GB style='font-size:
10.0pt;font-family:Arial'>Broadcast Huntgroup is ringing on 2 or 3 Phones (7912
and 1 ATA)<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span lang=EN-GB style='font-size:
10.0pt;font-family:Arial'>Now, sometimes if the handset is picked up, the phone
will stop ringing but the call is not answered (timer does not start on the
phone) The call is still ringing on the other phones and can be answered there.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span lang=EN-GB style='font-size:
10.0pt;font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span lang=EN-GB style='font-size:
10.0pt;font-family:Arial'>I’m runnging 4.1.3es23 (because of pickup and
huntgroup functionality), gateways are ar 12.4(3). I couldn’t find anything
in the bug toolkit. Might this happen because of packet loss?<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span lang=EN-GB style='font-size:
10.0pt;font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span lang=EN-GB style='font-size:
10.0pt;font-family:Arial'>Best regards<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span lang=EN-GB style='font-size:
10.0pt;font-family:Arial'>bernhard<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span lang=EN-GB
style='font-size:12.0pt'><o:p> </o:p></span></font></p>
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