<div>Had a similar issue. My issue was a bug with Unity 4.0.4 communicating with Exchange 2003 SP??? (can't remember the service pack). We too thought it was a GPO issue, and that there was a change made by the exchange/AD gurus. Well, it turned out to be a problem with unity
4.0.4 and it's communicating with the exchange server. My Cisco CSE did a bit of homework and found the issue. There is an Engineering Special that I had to install on the Unity box. After that, everything was grand.</div>
<div> </div>
<div>Steve</div>
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<div> </div>
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<div> </div>
<div> </div>
<div> </div>
<div> </div>
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<pre>I'd say a domain group policy caused this issue. I've seen this sort of
thing happen numerous times.
My general recommendation is to put the Unity server and it's accounts in an
OU that does not inherit anything from the domain (gets left alone
essentially). This prevents various things from shutting the server down,
or causing other related account problems.
_____
From: <a href="https://puck.nether.net/mailman/listinfo/cisco-voip">cisco-voip-bounces at puck.nether.net</a>
[mailto:<a href="https://puck.nether.net/mailman/listinfo/cisco-voip">cisco-voip-bounces at puck.nether.net</a>] On Behalf Of Schuett, Court
(MBNAP it)
Sent: Thursday, November 10, 2005 11:09 AM
To: <a href="https://puck.nether.net/mailman/listinfo/cisco-voip">cisco-voip at puck.nether.net</a>
Subject: [cisco-voip] Unity Integration
Hello all,
Some set up. We have a centralized call manager set up. All calls are
handled in one primary location. We have a distributed voice mail set up.
At a remote office, we have a small unity server connected to the site's
primary exchange server. The Unity users have a seperate login, but share a
mailbox with their primary login. (There was a reason for this, but it
predates me)
We've run into a problem where the AD and Exchange guys are making changes
to the network that are seriously affecting our voicemail servers. The
other day, there was a permissions problem on the Exchange server and
company-wide we couldn't send outbound email. To fix this, the Exchange
team rolled back security settings to a few days prior. That fixed their
problem, but it completely shut down our voicemail. We're not entirely sure
what happened, but the result was that the Unity server could not
communicate with the Exchange server. To solve the problem, we took the
Unity users out of their OU and put them in a seperate OU then copied them
back. I stopped and started the Unity service and everything worked.
We would like to find a solution where the Exchange/AD guys can't cause us
problems, but we are still able to use Unified Messaging. Is there a
solution? The problem is that I'm not that good with Windows or Exchange so
I have a hard time understanding and communicating my desires to the
AD/Exchange guys. Anyone out there with some more experience that could
possibly help? We love UM, but are not big fans of the headaches caused by
depending on others for security.
Thanks!
Court Schuett
Millward Brown
Network Systems Engineer
630-955-8983
<a href="https://puck.nether.net/mailman/listinfo/cisco-voip">court.schuett at us.millwardbrown.com</a>
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