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<DIV><FONT size=2>We have this happening at our residence desks. Pre-v4 has no
control over the number of calls assigned to each line, so if you are on a call
and you get another call through call waiting and try to transfer that second
call, you will not be able to.</FONT></DIV>
<DIV><FONT size=2></FONT> </DIV>
<DIV><FONT size=2>In version 4 and above I believe, you are able to configure
(as Scott suggests), the number of max incoming calls (i.e. call waiting and fwd
busy trigger) and the max outgoing calls (for transfer etc). these are per line
settings.</FONT></DIV>
<DIV><FONT size=2></FONT> </DIV>
<DIV><FONT size=2>here's a snapshot and help file snippet. </FONT></DIV>
<DIV><FONT size=2></FONT> </DIV>
<DIV>
<HR>
</DIV>
<DIV><FONT size=2></FONT> </DIV>
<DIV>
<TABLE class=content cellSpacing=0 cellPadding=3 width=520 border=0>
<TBODY>
<TR class=tableContrast>
<TH colSpan=2>Multiple Call / Call Waiting Settings — Changes
affect only this device</TH></TR>
<TR>
<TD class=label width="40%">Maximum Number of Calls*</TD>
<TD><INPUT id=MaxNumCalls maxLength=3 onchange=validateMaxNumCalls()
size=5 value=4 name=MaxNumCalls> (1 - 200)</TD></TR>
<TR>
<TD class=label>Busy Trigger*</TD>
<TD><INPUT id=BusyTrigger maxLength=3 onchange=validateBusyTrigger()
size=5 value=2 name=BusyTrigger> (<= Max.
Calls)</TD></TR></TBODY></TABLE></DIV>
<DIV>
<HR>
</DIV>
<DIV><FONT size=2></FONT> </DIV>
<DIV>
<TABLE border=2>
<TBODY>
<TR>
<TD vAlign=top colSpan=2><A name=1242331></A>
<DIV class=CellHeading id=1242331>Multiple Call/Call Waiting
Settings</DIV></TD></TR>
<TR>
<TD vAlign=top>
<P><A name=1242335></A>Maximum Number of Calls </P></TD>
<TD vAlign=top>
<P><A name=1242337></A>You can configure up to 200 calls for a line on a
device, with the limiting factor being the total number of calls that are
configured on the device. As you configure the number of calls for one
line, the calls that are available for another line decrease. </P>
<P><A name=1242338></A>The default specifies 4. If the phone does not
allow multiple calls for each line, the default specifies 2. </P>
<P><A name=1242339></A>For CTI route points, you can configure up to
10,000 calls for each port. The default specifies 5000 calls. Use this
field in conjunction with the Busy Trigger field. </P>
<P><A name=1267837></A><STRONG>Note :</STRONG> Although the default
specifies 5000 calls for maximum number of active calls that can be
configured on a CTI route point, Cisco recommends that you set the maximum
number of calls to no more than 200 per route point. This will prevent
system performance degradation. If the CTI application needs more than 200
calls, Cisco recommends that you configure multiple CTI route points. </P>
<P><A name=1242340></A><STRONG>Tip : </STRONG>To review how this setting
works for devices with shared line appearances, refer to Shared Line
Appearance in the <EM>Cisco CallManager System Guide</EM>. </P></TD></TR>
<TR>
<TD vAlign=top>
<P><A name=1242348></A>Busy Trigger </P></TD>
<TD vAlign=top>
<P><A name=1242350></A>This setting, which works in conjunction with
Maximum Number of Calls and Call Forward Busy, determines the maximum
number of calls to be presented at the line. If maximum number of calls is
set for 50 and the busy trigger is set to 40, then incoming call 41 gets
rejected with a busy cause (and will get forwarded if Call Forward Busy is
set). If this line is shared, all the lines must be busy before incoming
calls get rejected. </P>
<P><A name=1242351></A>Use this field in conjunction with Maximum Number
of Calls for CTI route points. The default specifies 4500 calls. </P>
<P><A name=1242352></A><STRONG>Tip : </STRONG>To review how this setting
works for devices with shared line appearances, refer to Shared Line
Appearance in the <EM>Cisco CallManager System Guide</EM>.
</P></TD></TR></TBODY></TABLE></DIV>
<DIV><FONT size=2></FONT> </DIV>
<DIV>--------------------------------------------------------------------------------<BR>Lelio
Fulgenzi, B.A.<BR>Network Analyst (CCS) * University of Guelph * Guelph, Ontario
N1G 2W1<BR>(519) 824-4120 x56354 (519) 767-1060 FAX
(JNHN)<BR>^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
<BR>"I had a coffee and Coke at lunch today...and now, I've got more jitter than
an<BR>IP phone on a long haul 10base2
connection"
LFJ</DIV>
<BLOCKQUOTE
style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">
<DIV style="FONT: 10pt arial">----- Original Message ----- </DIV>
<DIV
style="BACKGROUND: #e4e4e4; FONT: 10pt arial; font-color: black"><B>From:</B>
<A title=Scott.Voll@wesd.org href="mailto:Scott.Voll@wesd.org">Voll, Scott</A>
</DIV>
<DIV style="FONT: 10pt arial"><B>To:</B> <A title=jonvoip@gmail.com
href="mailto:jonvoip@gmail.com">Jonathan Charles</A> ; <A
title=cisco-voip@puck.nether.net
href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</A> </DIV>
<DIV style="FONT: 10pt arial"><B>Sent:</B> Thursday, December 08, 2005 4:50
PM</DIV>
<DIV style="FONT: 10pt arial"><B>Subject:</B> RE: [cisco-voip] Transfer from
shared line?</DIV>
<DIV><BR></DIV>
<DIV class=Section1>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial">How many lines are
assigned to the phone? If you don’t have enough lines I’ve seen
this.<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial"><o:p> </o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial">Scott<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial"><o:p> </o:p></SPAN></FONT></P>
<DIV>
<DIV class=MsoNormal style="TEXT-ALIGN: center" align=center><FONT
face="Times New Roman" size=3><SPAN style="FONT-SIZE: 12pt">
<HR tabIndex=-1 align=center width="100%" SIZE=2>
</SPAN></FONT></DIV>
<P class=MsoNormal><B><FONT face=Tahoma size=2><SPAN
style="FONT-WEIGHT: bold; FONT-SIZE: 10pt; FONT-FAMILY: Tahoma">From:</SPAN></FONT></B><FONT
face=Tahoma size=2><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: Tahoma"> <A
href="mailto:cisco-voip-bounces@puck.nether.net">cisco-voip-bounces@puck.nether.net</A>
[mailto:cisco-voip-bounces@puck.nether.net] <B><SPAN
style="FONT-WEIGHT: bold">On Behalf Of </SPAN></B>Jonathan Charles<BR><B><SPAN
style="FONT-WEIGHT: bold">Sent:</SPAN></B> Thursday, December 08, 2005 1:20
PM<BR><B><SPAN style="FONT-WEIGHT: bold">To:</SPAN></B> <A
href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</A><BR><B><SPAN
style="FONT-WEIGHT: bold">Subject:</SPAN></B> [cisco-voip] Transfer from
shared line?</SPAN></FONT><o:p></o:p></P></DIV>
<P class=MsoNormal><FONT face="Times New Roman" size=3><SPAN
style="FONT-SIZE: 12pt"><o:p> </o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face="Times New Roman" size=3><SPAN
style="FONT-SIZE: 12pt">Got a client, has a shared line on 9 phones, says the
transfer soft-key is greyed out. Is there an issue with transferring from a
shared line? He can transfer fine from the other lines on these
phones.<BR><BR><BR><BR>Jonathan<o:p></o:p></SPAN></FONT></P></DIV>
<P>
<HR>
<P></P>_______________________________________________<BR>cisco-voip mailing
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