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<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><!-- Converted from text/rtf format -->Peter,
</span></font></p>
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<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>I had a similar problem just the other week.
In my case the “retired” user had been with the company for 15 years
and had the same DID number for his employment duration. His calling name and number
were still configured from the old Centrex service they used to have before replacing
it with an AVVID system. We had to call the carried and have them clear out
this entry on the trunk.</span></font></p>
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10.0pt;font-family:Arial;color:navy'> </span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>I hope this helps. </span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'> </span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Jim K </span></font></p>
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<p class=MsoNormal style='margin-left:.5in'><font size=2 face=Tahoma><span
style='font-size:10.0pt;font-family:Tahoma'>-----Original Message-----<br>
<b><span style='font-weight:bold'>From:</span></b>
cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] <b><span
style='font-weight:bold'>On Behalf Of </span></b>Ruttman, Peter G.<br>
<b><span style='font-weight:bold'>Sent:</span></b> </span></font><font size=2 face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'>Wednesday,
December 14, 2005</span></font><font size=2 face=Tahoma><span
style='font-size:10.0pt;font-family:Tahoma'> </span></font><font
size=2 face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'>9:53 AM</span></font><font
size=2 face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'><br>
<b><span style='font-weight:bold'>To:</span></b> cisco-voip@puck.nether.net<br>
<b><span style='font-weight:bold'>Subject:</span></b> [cisco-voip] Caller ID
names and 4.x</span></font></p>
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style='font-size:12.0pt'> </span></font></p>
<p style='margin-left:.5in'><font size=3 face=Arial><span style='font-size:
12.0pt;font-family:Arial'>We have two separate clusters (4.02 and 4.13) both
that have issues where we mask our outbound caller id numbers with our main
number. For the name we would like it to be the name of our
company. For these two offices we get occasional reports that a person
that was once with our company or is still with the company is showing up on
the caller ID for people receiving calls from us. In the case of the retired
person that person is not even listed on our Callmanager. He also only
seems to show up when the call ends up at certain carriers like Vonage. </span></font></p>
<p style='margin-left:.5in'><font size=3 face=Arial><span style='font-size:
12.0pt;font-family:Arial'>Does Callmanager control anything with caller ID
name?</span></font> </p>
<p style='margin-left:.5in'><font size=3 face=Arial><span style='font-size:
12.0pt;font-family:Arial'>Pete</span></font> </p>
<p class=MsoNormal style='margin-left:.5in'><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'><br>
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