<HTML><BODY style="word-wrap: break-word; -khtml-nbsp-mode: space; -khtml-line-break: after-white-space; ">associate the jtapi trigger with a cti port group / media group that only has your desired number of sessions available. I'm pretty sure in my previous mis configurations i've recevied reorder from the trigger when one of these was not set correctly:<DIV><BR class="khtml-block-placeholder"></DIV><DIV>jtapi trigger max sessions</DIV><DIV>cisco media group number of channels</DIV><DIV>cti port groups number of cti ports</DIV><DIV><BR class="khtml-block-placeholder"></DIV><DIV>/Wes</DIV><DIV><BR><DIV><DIV>On Dec 15, 2005, at 4:24 PM, VoIP Forum wrote:</DIV><BR class="Apple-interchange-newline"> <DIV class="Section1"><P class="MsoNormal"><FONT size="2" face="Arial"><SPAN style="font-size:10.0pt; font-family:Arial">What happens to an incoming call when the Maximum Sessions limit is reached on a trigger? The help docs don’t help too much.<O:P></O:P></SPAN></FONT></P><P class="MsoNormal"><FONT size="2" face="Arial"><SPAN style="font-size:10.0pt; font-family:Arial"><O:P> </O:P></SPAN></FONT></P> <TABLE class="MsoNormalTable" border="1" cellpadding="0" style="border:outset 1.5pt"> <TBODY><TR><TD valign="top" style="padding:.75pt .75pt .75pt .75pt"><P><A name="1148216"></A><FONT size="3" face="Arial"><SPAN style="font-size:12.0pt; font-family:Arial">Max Sessions <O:P></O:P></SPAN></FONT></P> </TD><TD valign="top" style="padding:.75pt .75pt .75pt .75pt"><P><A name="1148218"></A><FONT size="3" face="Arial"><SPAN style="font-size:12.0pt; font-family:Arial">Maximum number of simultaneous instances of the associated application that can run when triggered by this trigger<O:P></O:P></SPAN></FONT></P> </TD></TR></TBODY></TABLE><P class="MsoNormal"><FONT size="2" face="Arial"><SPAN style="font-size:10.0pt; font-family:Arial"><O:P> </O:P></SPAN></FONT></P><P class="MsoNormal"><FONT size="2" face="Arial"><SPAN style="font-size:10.0pt; font-family:Arial">I need it to send a busy tone back to the caller, but currently it just rings and rings.<O:P></O:P></SPAN></FONT></P><P class="MsoNormal"><FONT size="2" face="Arial"><SPAN style="font-size:10.0pt; font-family:Arial"><O:P> </O:P></SPAN></FONT></P> </DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">_______________________________________________</DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">cisco-voip mailing list</DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; "><A href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</A></DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; "><A href="https://puck.nether.net/mailman/listinfo/cisco-voip">https://puck.nether.net/mailman/listinfo/cisco-voip</A></DIV> </DIV><BR></DIV></BODY></HTML>