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<TITLE>How to forward calls from an IP phone to a set of VM boxes..</TITLE>
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<P><FONT SIZE=2 FACE="Arial">Hi everyone--</FONT>
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<P><FONT SIZE=2 FACE="Arial">I'm trying to set up a scenario where users call a given extension-</FONT>
<BR><FONT SIZE=2 FACE="Arial">Based on how the forwards are set up in /ccmuser people would get sent to a different VM box (eg, hear a different OGM)</FONT>
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<P><FONT SIZE=2 FACE="Arial">The idea is that we're a school district-- the school hotline is 6188.</FONT>
<BR><FONT SIZE=2 FACE="Arial">I have configured 4186,4187,4188 as the three VM boxes with greetings of "school is open", "school is on an 2 hour delay", "school is closed"</FONT></P>
<P><FONT SIZE=2 FACE="Arial">That way, the non-techie guy who makes the call at 4am can just log into the CCMUSER page for that 6188 phone, and change it's forwarded-to extension.</FONT></P>
<P><FONT SIZE=2 FACE="Arial">Working:</FONT>
<BR><FONT SIZE=2 FACE="Arial">I've set up each one with a 'fake' phone- with the three checkboxes for forwarding/transfer all checked for 'voicemail'</FONT>
<BR><FONT SIZE=2 FACE="Arial">I can call any of the three Vmboxes (fake phone) from a regular IP phone on the system.</FONT>
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<P><FONT SIZE=2 FACE="Arial">Not working:</FONT>
<BR><FONT SIZE=2 FACE="Arial">I do the 'forward option' on the CCMUser page for extension 6188 -- I set it to, say, 4186 "school is open"</FONT>
<BR><FONT SIZE=2 FACE="Arial">Checking in the CCMAdmin pages for that phone-- the 4186 shows up in the first of the three text boxes- 'forward all"</FONT>
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<P><FONT SIZE=2 FACE="Arial">Calling 6188---</FONT>
<BR><FONT SIZE=2 FACE="Arial">_EVERY_ single time, I get nothing but the VM box belonging to 6188 --</FONT>
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<P><FONT SIZE=2 FACE="Arial">If I "forward all" on 6188 to a "real" IP phone, it works fine--- it goes to that phone, and to it's VM…</FONT>
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<P><FONT SIZE=2 FACE="Arial">What apparently doesn't work is to have an 'unregistered' phone ( a fake 7910 that never existed) set up, forwarded to VM</FONT></P>
<P><FONT SIZE=2 FACE="Arial">That doesn't 'react' in the right way---</FONT>
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<P><FONT SIZE=2 FACE="Arial">I tried the same thing with a CTI route point - called '4186' --</FONT>
<BR><FONT SIZE=2 FACE="Arial">That should have sent the call to the correct Vmbox for 4186, shouldn't it???</FONT>
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<P><FONT SIZE=2 FACE="Arial">anyone follow what I'm doing here? can you see what's not happening and why?</FONT>
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<P><FONT SIZE=2 FACE="Arial">thanks, Tim</FONT>
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