Hi All,<br> I recently installed CiscoWorks ITEM 2.0.6 in a test lab and I get the following error when trying to configure E-mail Notificaions Services<br><br><br>"Database Error; cannot process your request. Please see the
nos.log for details"<br><br>The NOS.LOG file contained the following error,<br><br>04 Jan 2006|16:17:47.507|ERROR|NOS_Log|Thread-39|NOSUtil|queryEmailSubscriptionName|.|Error in calling - queryEmailSubscriptionName from class NOSUtil:
<br>com.cisco.nm.xms.ctm.common.CTMException: URN_NOT_FOUND : urn NOS-1.0 : Not found !!<br>04 Jan 2006|16:17:47.507|ERROR|NOS_Log|Thread-39|NewEmailSubscription|perform()|.|Error while querying for queryNGName<br><br>Any clues about what could be causing this problem?
<br><br>Thanks,<br><br>Serg<br><br>PS: I've attached a list of the applications and packages installed on my ITEM Server.<br><br>Applications Installed<br>====================<br><br>Name,Version,Install Date,State,<br><br>
CWCS Foundation,2.2,12-13-2005 17:22:18,ENABLED,<br>Gateway Statistics Utility with IDU 6,2,12-14-2005 09:20:09,ENABLED,<br>IP Telephony Monitor (ITM) with IDU 6,2,12-13-2005 17:22:18,ENABLED,<br>Tactical Graphics Utility,2,12-14-2005 09:43:06,ENABLED,
<br>WAN Performance Utility with IDU6,2,12-14-2005 09:38:59,ENABLED,<br><br><br>Packages Installed<br>==============<br><br>Name,Version,Install Date,Installed Patches,State<br>Event Adaptors,1,12-13-2005 17:22:18,2,ENABLED
<br>Alerts and Activities Display,1,12-13-2005 17:22:18,4,ENABLED<br>AMA,2.1,12-13-2005 16:23:54,none,ENABLED<br>Apache,1.3.27,12-13-2005 17:22:18,3,ENABLED<br>Client Application Manager,3,12-13-2005 16:23:54,none,ENABLED
<br>CWCS SQL Components,7.1.3,12-13-2005 16:23:54,none,ENABLED<br>CiscoWorks Common Services with SP3,2.2,12-13-2005 17:22:18,3,ENABLED<br>Cisco Common Services Help,1.1,12-13-2005 16:23:54,none,ENABLED<br>CWCS Foundation,
2.2,12-13-2005 17:22:18,3,ENABLED<br>CWCS java2 engine,1.2,12-13-2005 16:23:54,none,ENABLED<br>CWCS Web Desktop,2.2,12-13-2005 17:22:18,3,ENABLED<br>CWCS Utilities,1.1,12-13-2005 17:22:18,1,ENABLED<br>Database package,4.2
,12-13-2005 17:22:18,3,ENABLED<br>DFMAD,1.2,12-13-2005 17:22:18,3,ENABLED<br>DFMGR,1.2,12-13-2005 16:23:54,1,ENABLED<br>DFMI,1.2,12-13-2005 17:22:18,10,ENABLED<br>DFMSD,1.2,12-13-2005 17:22:18,10,ENABLED<br>CiscoWorks Process Management package,
3.5,12-13-2005 16:23:54,1,ENABLED<br>Daily Purging Schedule,1,12-13-2005 17:22:18,1,ENABLED<br>CWCS Event Distribution System,3.2,12-13-2005 16:23:54,none,ENABLED<br>Event Promulgation Module,1,12-13-2005 17:22:18,5,ENABLED
<br>Event Services Software,2,12-13-2005 17:22:18,2,ENABLED<br>Gateway Statistics Utility,2,12-14-2005 09:20:08,6,ENABLED<br>Common Transport Mechanism,1.1,12-14-2005 09:20:08,none,ENABLED<br>Gateway Statistics Utility Device Packages,2,12-14-2005 09:20:09,6,ENABLED
<br>Gateway Statistics Utility Device Packages,2,12-14-2005 09:20:09,6,ENABLED<br>Gateway Statistics Utility with IDU 6,2,12-14-2005 09:20:09,6,ENABLED<br>Argent Grid classes,1.29,12-13-2005 16:23:54,none,ENABLED<br>IpSecPole,
1.22,12-13-2005 16:23:54,none,ENABLED<br>IP Telephony Fault History,2,12-13-2005 17:22:18,3,ENABLED<br>IP Telephony Monitor Database Package,1,12-13-2005 16:23:54,none,ENABLED<br>Tactical Graphics Utility Core,2,12-14-2005 09:43:06,none,ENABLED
<br>IP Telephony Monitor (ITM) with IDU 6,2,12-13-2005 17:22:18,6,ENABLED<br>RME Synchronization,1,12-13-2005 17:22:18,none,ENABLED<br>IP Telephony Monitor Device Packages,2,12-13-2005 17:22:18,6,ENABLED<br>Java SDK,1.3.1
,12-13-2005 17:22:18,1,ENABLED<br>Jscape widget classes,1.1,12-13-2005 16:23:54,none,ENABLED<br>JChart package 4.0.0.J,4,12-13-2005 16:23:54,none,ENABLED<br>JDOM,1.0.7,12-13-2005 16:23:54,none,ENABLED<br>Sun JRE Standard Extensions,1,12-13-2005 16:23:54,none,ENABLED
<br>Objectspace JGL classes,3.1,12-13-2005 16:23:54,none,ENABLED<br>Jscape powersearch classes,1.1,12-13-2005 16:23:54,none,ENABLED<br>Java Runtime Environment 1.2.2,2.2,12-13-2005 16:23:54,none,ENABLED<br>Job and Resource Management Services,
2.1,12-13-2005 17:22:18,4,ENABLED<br>JRUN Servlet Engine,2.3.3,12-13-2005 16:23:54,none,ENABLED<br>IP Telephony Monitor Log Service,2,12-13-2005 17:22:18,2,ENABLED<br>Log4j,1.01.03,12-13-2005 16:23:54,none,ENABLED<br>LotusXSL for Java classes,
0.16,12-13-2005 16:23:54,3,ENABLED<br>Application Administration Server,1.1,12-13-2005 17:22:18,3,ENABLED<br>CWCS Core,1.1,12-13-2005 17:22:18,3,ENABLED<br>NMCS Network Management Common Services,2.2,12-13-2005 17:22:18,1,ENABLED
<br>Notification Services,2,12-13-2005 17:22:18,4,ENABLED<br>Perl package,5.00502.1,12-13-2005 16:23:54,none,ENABLED<br>CiscoWorks IP Phone Information Utility,2,12-13-2005 17:22:18,6,ENABLED<br>IPIU Discovery Plus Package,
2.1,12-13-2005 17:22:18,3,ENABLED<br>Java Plug-in 1.4.1_02,1.4,12-13-2005 17:22:18,1,ENABLED<br>Partition Manager,1,12-13-2005 17:22:18,none,ENABLED<br>PhoneReachability,1,12-13-2005 17:22:18,none,ENABLED<br>Polling and Threshold Manager,1,12-13-2005 17:22:18,2,ENABLED
<br>PTM IDS,1,12-13-2005 17:22:19,2,ENABLED<br>CWCS Help,2.2,12-13-2005 17:22:19,1,ENABLED<br>SAA API,1.1,12-13-2005 17:22:19,none,ENABLED<br>Java SNMP,2.6,12-13-2005 16:23:54,none,ENABLED<br>SNMPPLUS,1,12-13-2005 16:23:55,none,ENABLED
<br>SRST,1,12-13-2005 17:22:19,2,ENABLED<br>Secure Shell Services,2.2,12-13-2005 17:22:19,1,ENABLED<br>SNMP Sub Agent,1,12-13-2005 17:22:19,6,ENABLED<br>Java Runtime Environment,1.3.1,12-13-2005 16:23:55,none,ENABLED<br>"Syslog, TFTP and RSH services",
2.2,12-13-2005 16:23:55,none,ENABLED<br>Sun JFC (Swing) Components,1.1,12-13-2005 16:23:55,none,ENABLED<br>Tactical Graphics Utility,2,12-14-2005 09:43:06,none,ENABLED<br>Inventory Service,1,12-13-2005 17:22:19,6,ENABLED<br>
TomCat,3.3,12-13-2005 17:22:19,2,ENABLED<br>TRXANI,1,12-13-2005 16:23:55,none,ENABLED<br>View Group Management,1,12-13-2005 16:23:55,none,ENABLED<br>Voice Health Monitor,2,12-13-2005 17:22:19,6,ENABLED<br>VHM IDS,2,12-13-2005 17:22:19,6,ENABLED
<br>VisiBroker Orb,4.1,12-13-2005 17:22:19,1,ENABLED<br>Web Server package,3.4,12-13-2005 17:22:19,3,ENABLED<br>WPU Services with IDU6,2,12-14-2005 09:38:59,6,ENABLED<br>WAN Performance Utility Incremental Device Update,2,12-14-2005 09:38:59,6,ENABLED
<br>WAN Performance Utility with IDU6,2,12-14-2005 09:38:59,6,ENABLED<br>Xalan,2.2,12-13-2005 16:23:55,none,ENABLED<br>Xerces,1.5.1,12-13-2005 16:23:55,none,ENABLED<br>IBM XML parser for Java classes,2.0.11,12-13-2005 16:23:55,none,ENABLED
<br>RunTime System package,3.2.2,12-13-2005 17:22:19,4,ENABLED<br>