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<P><FONT SIZE=2>My instructions were for CRS 3.5. I haven't used 4.x yet. Prompt Manager sounds nice.<BR>
--------------------------<BR>
Anthony Mendoza<BR>
<BR>
-----Original Message-----<BR>
From: Voll, Scott<BR>
To: Mendoza, Anthony R; Nick Kassel<BR>
CC: cisco-voip@puck.nether.net<BR>
Sent: Thu Jan 19 11:07:44 2006<BR>
Subject: RE: [cisco-voip] IPCC Express - Record a Play Prompt<BR>
<BR>
Nick--<BR>
<BR>
What version of IPCCx are you running? In 3.x it was kind of a pain to<BR>
do the prompts. You had to go into the en_US directory and place it<BR>
there and then go and edit your script with he prompt name. in 4.x you<BR>
can use the prompt manager to upload them.<BR>
<BR>
But as Anthony stated you can leave yourself a voicemail via unity and<BR>
then use that wav file as your prompt. <BR>
<BR>
Hope that helps.<BR>
<BR>
Scott<BR>
<BR>
-----Original Message-----<BR>
From: cisco-voip-bounces@puck.nether.net<BR>
[<A HREF="mailto:cisco-voip-bounces@puck.nether.net">mailto:cisco-voip-bounces@puck.nether.net</A>] On Behalf Of Mendoza,<BR>
Anthony R<BR>
Sent: Thursday, January 19, 2006 7:27 AM<BR>
To: Nick Kassel<BR>
Cc: cisco-voip@puck.nether.net<BR>
Subject: RE: [cisco-voip] IPCC Express - Record a Play Prompt<BR>
<BR>
If you are using Unity you can record via handset, otherwise, you can<BR>
record with a mic hooked up to a PC. You need to make sure to save the<BR>
file as 8khz, 8-bit, Mono, CCITT U-law. I've used the Window Sound<BR>
Recorder to do this in the past. <BR>
<BR>
Then you can upload it via Tools->Prompt Management. <BR>
You should then be able to select the prompt within the Application<BR>
configuration for the default ICD script.<BR>
<BR>
-Anthony<BR>
--<BR>
Disclaimer: All these opinions are just my own and have nothing to do<BR>
with my employer. If you have a problem with any of my personal opinions<BR>
then it is not reflective of the company I work for. I'm a rebel and it<BR>
is just me.<BR>
<BR>
-----Original Message-----<BR>
From: cisco-voip-bounces@puck.nether.net<BR>
[<A HREF="mailto:cisco-voip-bounces@puck.nether.net">mailto:cisco-voip-bounces@puck.nether.net</A>] On Behalf Of Nick Kassel<BR>
Sent: Thursday, January 19, 2006 7:21 AM<BR>
To: cisco-voip@puck.nether.net<BR>
Subject: [cisco-voip] IPCC Express - Record a Play Prompt<BR>
<BR>
I am new to IPCC Express and I now have it set up in our lab, using the<BR>
basic icd.aef script, what I would like to do though is record my own<BR>
play prompt and amend the script to play this. I cannot see how to<BR>
record my own prompt though, how is this done do I record it through a<BR>
handset or do I need a microphone or similar.<BR>
<BR>
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<BR>
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