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<DIV dir=ltr align=left><FONT face=Arial color=#0000ff size=2><SPAN
class=753231820-23012006></SPAN></FONT> </DIV>
<DIV dir=ltr align=left><FONT face=Arial color=#0000ff size=2><SPAN
class=753231820-23012006></SPAN></FONT> </DIV>
<DIV dir=ltr align=left><FONT face=Arial color=#0000ff size=2><SPAN
class=753231820-23012006></SPAN></FONT> </DIV>
<DIV dir=ltr align=left><FONT face=Arial color=#0000ff size=2><SPAN
class=753231820-23012006>Installing the plugin is</SPAN></FONT></DIV>
<DIV dir=ltr align=left><FONT face=Arial color=#0000ff size=2><SPAN
class=753231820-23012006></SPAN></FONT> </DIV>
<DIV dir=ltr align=left><FONT face=Arial color=#0000ff size=2><SPAN
class=753231820-23012006><A
href="http://your-callmanager/ccmAdmin/install.asp">http://your-callmanager/ccmAdmin/install.asp</A></SPAN></FONT></DIV>
<DIV dir=ltr align=left><FONT face=Arial color=#0000ff size=2><SPAN
class=753231820-23012006>That should list the Attendant Console plugin on your
CCM for local install.</SPAN></FONT></DIV>
<DIV dir=ltr align=left><FONT face=Arial color=#0000ff size=2><SPAN
class=753231820-23012006></SPAN></FONT> </DIV>
<DIV dir=ltr align=left><FONT face=Arial color=#0000ff size=2><SPAN
class=753231820-23012006>I saved mine to a network share so I didn't have to log
into the CCM again and again from each workstation.</SPAN></FONT></DIV>
<DIV dir=ltr align=left><FONT face=Arial color=#0000ff size=2><SPAN
class=753231820-23012006></SPAN></FONT> </DIV>
<DIV dir=ltr align=left><FONT face=Arial color=#0000ff size=2><SPAN
class=753231820-23012006>Be sure that the phone has a user set up in Global
Directory (CCM menu, User>>Add User)</SPAN></FONT></DIV>
<DIV dir=ltr align=left><FONT face=Arial color=#0000ff size=2><SPAN
class=753231820-23012006>The user must be associated to the phone, and have CTI
rights (checkbox)</SPAN></FONT></DIV>
<DIV dir=ltr align=left><FONT face=Arial color=#0000ff size=2><SPAN
class=753231820-23012006></SPAN></FONT> </DIV>
<DIV dir=ltr align=left><FONT face=Arial color=#0000ff size=2><SPAN
class=753231820-23012006>The user logs into Attendant Console with their own
username/password combo </SPAN></FONT></DIV>
<DIV dir=ltr align=left><FONT face=Arial color=#0000ff size=2><SPAN
class=753231820-23012006>the 'AC' user is what controls the lines from the CCM
to inform the user as to status of others lines etc...</SPAN></FONT></DIV>
<DIV dir=ltr align=left><FONT face=Arial color=#0000ff size=2><SPAN
class=753231820-23012006></SPAN></FONT> </DIV>
<DIV dir=ltr align=left><FONT face=Arial color=#0000ff size=2><SPAN
class=753231820-23012006>
<DIV dir=ltr align=left><FONT face=Arial color=#0000ff size=2><SPAN
class=753231820-23012006>It's reasonably straightforward-- making sure that the
'ac' user is associated with all the phones you want to use Attendant Console
with is the key thing.</SPAN></FONT></DIV>
<DIV dir=ltr align=left><FONT face=Arial color=#0000ff size=2><SPAN
class=753231820-23012006>I didn't 'get' the part about the 'ac' user at first--
tried to make up my own name for that user, etc- -- HAVE to use it the way Cisco
says in the below doc.</SPAN></FONT></DIV></SPAN></FONT></DIV>
<DIV dir=ltr align=left><FONT face=Arial color=#0000ff size=2><SPAN
class=753231820-23012006></SPAN></FONT> </DIV>
<DIV dir=ltr align=left><FONT face=Arial color=#0000ff size=2><SPAN
class=753231820-23012006><SPAN class=753231820-23012006>This is the directions
for configuring Attendant Console-</SPAN></SPAN></FONT></DIV>
<DIV dir=ltr align=left><FONT face=Arial color=#0000ff size=2><A
href="http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_administration_guide_chapter09186a00801ecf89.html">http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_administration_guide_chapter09186a00801ecf89.html</A></FONT></DIV>
<DIV dir=ltr align=left><FONT face=Arial color=#0000ff
size=2></FONT> </DIV>
<DIV dir=ltr align=left><FONT face=Arial color=#0000ff
size=2></FONT> </DIV><BR>
<DIV class=OutlookMessageHeader lang=en-us dir=ltr align=left>
<HR tabIndex=-1>
<FONT face=Tahoma size=2><B>From:</B> cisco-voip-bounces@puck.nether.net
[mailto:cisco-voip-bounces@puck.nether.net] <B>On Behalf Of
</B>Tennisman<BR><B>Sent:</B> Sunday, January 22, 2006 10:21 AM<BR><B>To:</B>
cisco-voip@puck.nether.net<BR><B>Subject:</B> [cisco-voip] Attendant Console
install blues<BR></FONT><BR></DIV>
<DIV></DIV>Does anyone know the exact steps(beyond saying that it's a plugin) or
a url to install CallManager 4.1's Attendant Console 1.3 on a Windows XP
machine? <BR>-Tennisman </BODY></HTML>